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Player Support Jobs in Miami, FL (NOW HIRING)

Games Producer- Talent Pool

Fort Lauderdale, FL · Remote

$126K - $129K/yr

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us ...

Games Producer- Talent Pool

Fort Lauderdale, FL · On-site +1

$118K - $120K/yr

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us ...

Sales Associate

Hialeah, FL · On-site

$12.75 - $17.25/hr

Team Player: Support a positive work environment where everyone can work together to do their best; Self-starter, able to work independently at times and as part of a team. Step forward to help ...

Sales Associate

Hialeah, FL · On-site

$12.75 - $17.25/hr

Team Player: Support a positive work environment where everyone can work together to do their best; Self-starter, able to work independently at times and as part of a team. Step forward to help ...

Sales Support

Fort Lauderdale, FL

$18 - $24.75/hr

Provide showroom support by assisting with customer selection as necessary. ACCOUNTABILITIES AND ... Teamwork - Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence ...

Sales Support, Miami

Miami, FL · On-site

$18.25 - $24.75/hr

Provide showroom support by assisting with customer selection as necessary. ACCOUNTABILITIES AND ... Teamwork - Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence ...

Support Associate

Bal Harbour, FL · On-site

$16.75 - $21.75/hr

At Frette we expect all employees to be team players by demonstrating a high degree of integrity ... The Support Associate is responsible for Inventory Control, Client Experience, and Maintenance, as ...

Support Associate

Miami Beach, FL

$16.75 - $21.75/hr

At Frette we expect all employees to be team players by demonstrating a high degree of integrity ... The Support Associate is responsible for Inventory Control, Client Experience, and Maintenance, as ...

Support Associate

Bal Harbour, FL

$16.75 - $21.75/hr

At Frette we expect all employees to be team players by demonstrating a high degree of integrity ... The Support Associate is responsible for Inventory Control, Client Experience, and Maintenance, as ...

Be Seen First

We are looking for an A-player - someone who is ready to roll up their sleeves, take ownership of ... Support and troubleshoot Microsoft technologies including Windows OS, Office 365, and Active ...

Role and Interaction with Players: Support the bartenders by ensuring they have everything they need to keep the energy high and the drinks flowing, helping to create a fun and seamless experience ...

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Player Support information

See Miami, FL salary details

$11

$17

$25

How much do player support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for player support in Miami, FL is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.52 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a player support specialist?

As a Player Support specialist, your daily responsibilities include responding to player inquiries via email, chat, or support tickets, troubleshooting technical or account-related issues, and providing guidance on in-game features or policies. You may also gather and document feedback from players, escalate complex problems to higher-level teams, and contribute to maintaining an up-to-date knowledge base. Collaboration with game developers, community managers, and other support team members is common to resolve recurring issues and improve overall player satisfaction. This role offers dynamic challenges where every day brings unique questions and interactions from a diverse player base.

What are the key skills and qualifications needed to thrive in the player support position, and why are they important?

To thrive as a Player Support specialist, you need strong problem-solving abilities, clear communication skills, and a solid understanding of gaming platforms and community guidelines, often supported by experience in customer service or technical support. Familiarity with ticketing systems such as Zendesk, CRM tools, and knowledge bases, as well as basic troubleshooting for common gaming hardware and software issues, is highly valuable. Exceptional patience, empathy, and active listening help you connect with players and de-escalate challenging situations. These skills are crucial for ensuring positive player experiences and maintaining a supportive gaming community.

What is a player support?

A Player Support job involves assisting gamers by troubleshooting technical issues, addressing account-related concerns, and providing gameplay guidance. Support agents communicate with players via chat, email, or forums to ensure a smooth gaming experience. They also escalate complex issues to higher-level teams when necessary. Strong communication skills, problem-solving abilities, and a passion for gaming are essential for this role.

What are the most commonly searched types of Player Support jobs in Miami, FL?

The most popular types of Player Support jobs in Miami, FL are:

What are popular job titles related to Player Support jobs in Miami, FL?

For Player Support jobs in Miami, FL, the most frequently searched job titles are:

What cities near Miami, FL are hiring for Player Support jobs?

Cities near Miami, FL with the most Player Support job openings:

Infographic showing various Player Support job openings in Miami, FL as of August 2026, with employment types broken down into 5% As Needed, 68% Full Time, 22% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,987 per year, or $17.8 per hour.

Game Design - (Various Disciplines) - Talent Pool (N Americas)

side

Fort Lauderdale, FL • On-site

$148K/yr

Full-time

Re-posted 18 days ago


Job description

About This Opportunity

Please note, this listing is not for an immediate open position but for our Talent Pool for Co-Development Roles. By applying, you express interest in being considered for future project-based opportunities that align with your skills and experience.

These opportunities are contingent on client needs and project availability. As projects are initiated or client proposals are developed, we will review candidates from this pool and contact those who most closely align with the specific requirements of the co-development opportunity.

How We Keep You Engaged

We maintain strong relationships with our talent pool by providing regular updates, industry insights, and information on upcoming opportunities. We will check in to confirm your availability and interest.

Our hiring teams carefully vet and select top candidates who best meet project needs, ensuring that you are matched with the right opportunity when it becomes available.

Next Steps

If you are passionate about contributing to cutting-edge projects and want to be considered for future co-development opportunities, we encourage you to apply to this listing. While there may not be an immediate opening, your application ensures that you will be part of our ongoing talent review for upcoming roles.

Requirements

  • Design, implement, and iterate on game mechanics, systems, levels, encounters, or narratives, depending on your specialization.
  • Work closely with cross-disciplinary teams, including programmers, artists, and producers, to ensure seamless gameplay integration.
  • Develop and maintain design documentation, prototypes, and iterative improvements based on internal testing and player feedback.
  • Balance and refine gameplay mechanics to achieve engaging and rewarding player experiences.
  • Analyze player behavior, feedback, and data to inform design decisions and enhance engagement.
  • Participate in design reviews, offering and receiving constructive feedback to refine design implementations.
  • Ensure consistency and alignment with the game's creative vision and project objectives.

Qualifications:

    • 3+ years of professional experience in game design (level design, combat design, worldbuilding, narrative design, technical design, or encounter design).
    • Demonstrated contribution to at least one shipped title on PC, console, mobile, or VR/AR.

Technical Skills:

    • Proficiency with game engines such as Unreal Engine or Unity.
    • Familiarity with scripting languages, visual scripting tools, or proprietary game design tools.
    • Strong understanding of player psychology, game mechanics, pacing, and balance.

Collaboration and Communication Skills:

    • Ability to work effectively within a cross-functional team and integrate feedback into iterative design.
    • Strong written and verbal communication skills to convey complex design ideas clearly.

Passion for Game Design:

    • Deep knowledge of game design principles, industry trends, and player expectations.
    • Enthusiasm for problem-solving and pushing the boundaries of interactive experiences.

Preferred Skills

  • Experience working on AAA titles.
  • Knowledge of procedural design, emergent gameplay systems, or AI-driven gameplay mechanics.
  • Background in narrative design, interactive storytelling, or dialogue systems.
  • Experience with multiplayer, live-service, or co-op game design.

Note: Specific requirements may vary depending on project needs.

About the Talent Pool

This is a general game designer application. We encourage all qualified designers to apply regardless of specialization. We regularly review this pool when staffing new or ongoing projects, so even if there isn’t an open role now, joining ensures you’ll be top of mind when client needs arise.

Please note, this listing is not for an immediate open position but for our Talent Pool for Co-Development Roles. By applying, you are expressing interest in being considered for future project-based opportunities that align with your skills and experience.

Benefits

  • Competitive Salary.
  • Dynamic, multicultural and fun environment.
  • You will be working for the world's leading provider of game services.
  • We empower our people and offer regular progression opportunities to ensure our employees flourish.

About Side
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Experience our side of life. For more information, visit www.side.inc