ZipRecruiter

Log In

1

Player Development Jobs in California (NOW HIRING)

THUNDER VALLEY CASINO

VIP Coordinator - FT

Lincoln, CA · On-site

The VIP Coordinator will assist Player Development staff and Casino Guests with an assigned Host with arrangements to meet and exceed Guest's expectations. A VIP Coordinator must be able to initiate ...

THUNDER VALLEY CASINO

VIP Coordinator - FT

Lincoln, CA · On-site

The VIP Coordinator will assist Player Development staff and Casino Guests with an assigned Host with arrangements to meet and exceed Guest's expectations. A VIP Coordinator must be able to initiate ...

next page

Showing results 1-20

All JobsPlayer Development JobsPlayer Development Jobs in California

Player Development information

See California salary details

$9

$21

$31

How much do player development jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for player development in California is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Player Development position, and why are they important?

To thrive in Player Development, you need a strong background in customer service, relationship building, and a solid understanding of gaming or casino operations, often supported by previous hospitality or guest services experience. Familiarity with CRM (Customer Relationship Management) platforms and player tracking systems is typically required. Outstanding interpersonal skills, discretion, and the ability to anticipate guest needs make someone stand out in this position. These competencies are crucial for attracting, retaining, and maximizing the satisfaction of loyal customers in a competitive gaming environment.

What is a Player Development job?

A Player Development job focuses on building relationships with players, VIPs, or high-value customers in a casino or sports setting to enhance their experience and loyalty. Responsibilities often include identifying and cultivating key players, offering personalized services, coordinating events, and ensuring top-tier guest satisfaction. This role requires strong communication skills, knowledge of gaming operations, and the ability to analyze customer behaviors. Successful Player Development professionals help drive revenue by fostering long-term customer engagement and retention.

What are the primary day-to-day responsibilities in a Player Development role?

In a Player Development position, your daily tasks usually involve building and maintaining relationships with high-value guests, communicating special promotions or events, and ensuring guests have an exceptional experience on property. You'll often coordinate personalized services, resolve guest inquiries, and collaborate closely with marketing, hotel, and gaming staff to deliver tailored experiences. It’s common to monitor guest activity through specialized systems and make recommendations for targeted offers or rewards. Success in this role requires a proactive approach and a strong focus on guest satisfaction, with frequent face-to-face and phone interactions.

What are the most commonly searched types of Player Development jobs in California? The most popular types of Player Development jobs in California are:
What are popular job titles related to Player Development jobs in California? For Player Development jobs in California, the most frequently searched job titles are:
What job categories do people searching Player Development jobs in California look for? The top searched job categories for Player Development jobs in California are:
What cities in California are hiring for Player Development jobs? Cities in California with the most Player Development job openings:
Player Development jobs near you
Infographic showing various Player Development job openings in California as of June 2026, with employment types broken down into 73% Full Time, 17% Part Time, 3% Temporary, and 7% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,814 per year, or $21.5 per hour.
Lead VIP Representative (Full Time) (35269)

Lead VIP Representative (Full Time) (35269)

Agua Caliente Casinos

Palm Springs, CA

Full-time

Posted 3 days ago

Agua Caliente Casinos rating

5.7

Company rating: 5.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

112th of 141 rated casinos

Job description

Job Description Summary
The Lead VIP Representative strives to ensure high-level of customer service is maintained while ensuring customers receive a positive casino and hotel experience. Performs additional functions in support of the Player Development Department.
Essential Duties and Responsibilities (other duties may be assigned)

  • Manage and communicate event and concert information to the VIP Representatives.
  • Manage VIP Representatives work schedules including VSTL requests.
  • Manage commentariesfor show tickets and rooms per the ACRM Comp Matrix, current availability, and tracking of guest information. Ensure Player Development Team has complimentary codes for all event and hotel offers.
  • Order and inventory supplies.
  • Responsible for developing event promotional scripts used when taking event reservations.
  • Ensure Sunset Suite, VIP Services and Primrose are maintained and clean. Ensure Concierge desks are equipped as needed.
  • Perform other incidentals and related duties as approved, required and/or assigned by the Player Development Manager.
  • Assists and works at Player Development special events.
  • Coordinates and assists with Player Development concert ticket blocks.
  • Must adhere to all Tribal Ordinance, Regulations, and the ACRM and ACPS System of Internal Controls, and Standard Operating Procedures


Supervisory Responsibilities

  • VIP Representatives
  • Access to Sensitive Areas and Information
  • As per the ACGC Access Matrix


Education and/or Experience

  • High school diploma or G.E.D.
  • 2-4 years of experience in player development and/or casino customer service.
  • Business fluency with MSOffice required.
  • Experience with Kronos, Opera and Patron preferred.
  • Strong multi-tasking skills
  • Good communication skills and must be computer literate.
  • Must be able to communicate in English (Spanish a plus).


Working Conditions/Physical Demands

  • To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment.
  • Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

What Agua Caliente Casinos employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply