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Player Development Jobs in California (NOW HIRING)

Under the direction of the Director of Player Development, this position responsible for the implementation, development, and coordination of Player Development programs to attract, acquire and host ...

Collaborates with Player Development, Hotel, and Food & Beverage teams to ensure amenities and services meet guest expectations. * Maintains a clean, organized, and professional work environment.

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Collaborates with Player Development, Hotel, and Food & Beverage teams to ensure amenities and services meet guest expectations. * Maintains a clean, organized, and professional work environment.

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$21

$31

How much do player development jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for player development in California is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Player Development position, and why are they important?

To thrive in Player Development, you need a strong background in customer service, relationship building, and a solid understanding of gaming or casino operations, often supported by previous hospitality or guest services experience. Familiarity with CRM (Customer Relationship Management) platforms and player tracking systems is typically required. Outstanding interpersonal skills, discretion, and the ability to anticipate guest needs make someone stand out in this position. These competencies are crucial for attracting, retaining, and maximizing the satisfaction of loyal customers in a competitive gaming environment.

What is a Player Development job?

A Player Development job focuses on building relationships with players, VIPs, or high-value customers in a casino or sports setting to enhance their experience and loyalty. Responsibilities often include identifying and cultivating key players, offering personalized services, coordinating events, and ensuring top-tier guest satisfaction. This role requires strong communication skills, knowledge of gaming operations, and the ability to analyze customer behaviors. Successful Player Development professionals help drive revenue by fostering long-term customer engagement and retention.

What are the primary day-to-day responsibilities in a Player Development role?

In a Player Development position, your daily tasks usually involve building and maintaining relationships with high-value guests, communicating special promotions or events, and ensuring guests have an exceptional experience on property. You'll often coordinate personalized services, resolve guest inquiries, and collaborate closely with marketing, hotel, and gaming staff to deliver tailored experiences. It’s common to monitor guest activity through specialized systems and make recommendations for targeted offers or rewards. Success in this role requires a proactive approach and a strong focus on guest satisfaction, with frequent face-to-face and phone interactions.

What are the most commonly searched types of Player Development jobs in California? The most popular types of Player Development jobs in California are:
What are popular job titles related to Player Development jobs in California? For Player Development jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Player Development jobs? Cities in California with the most Player Development job openings:
Infographic showing various Player Development job openings in California as of June 2026, with employment types broken down into 70% Full Time, 15% Part Time, and 15% Temporary. Highlights an 100% In-person job distribution, with an average salary of $44,814 per year, or $21.5 per hour.
Players Club Representative FT

Players Club Representative FT

Table Mountain Casino Resort

Friant, CA • On-site

Full-time

Posted 18 days ago


Table Mountain Casino Resort rating

5.5

Company rating: 5.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

117th of 135 rated casinos


Job description

Position Summary:
Under general direction from the Players Club Supervisor, responsible for promoting a positive customer experience by educating guests on the benefits of the Players Club in a prompt, professional and courteous manner.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
  • Provide exceptional guest service while building loyalty to Table Mountain Casino Player's Club.
  • Greets guests in a prompt, professional and courteous manner offering assistance, instruction, and advice on various types of slot machines.
  • Greets guests with a smile and uses the guest's name whenever possible.
  • Explains benefits and advantages of the Players Club program; responds to guest questions.
  • Redeems customer's points for rewards and gifts according to established program guidelines; assists guests with promotional offers received via direct mail or other advertising venue.
  • Enrolls patrons into the Player's Club program in a timely and accurate manner; enters customer data according to established policies, procedures and guidelines.
  • Encourages guests to participate in the casino's promotions and special event activities.
  • Evaluates members' play and issues comps based on established policies and procedures.
  • Informs and educates guests on casino events, games, details and benefits of the Player's Club, promotions, special offers, and other pertinent information.
  • Assists in cleaning and maintenance of the Player's Club areas and assists in maintaining inventory of supplies.
  • Confirm by observation/testing that kiosk/promotions are working properly. Inform Event Coordinator or Players Club Supervisor of any issues found.
  • During promotional drawings acknowledge the winner of the Marketing Rules and ensure all paperwork is completed and submitted.
  • Walk casino floor assisting guests with issues, and inform them of club promotions.
  • Assist in keeping casino floor clean and presentable for guests.
  • Ensure current promotional materials and signs are utilized.
  • Encourage card usage to guests.
  • Ensure compliances with all regulatory requirements and policies and procedures, in all areas, at all times.
  • Maintains confidentiality of all privileged information.
  • Attends and participates in regularly scheduled staff meetings.
  • Contributes to a team effort and accomplishes related results as required.
  • Effectively and accurately uses Patron Management software as it pertains to enrolling new members and daily operation of the Player's Club; promotes The Club membership.
  • Welcome and offer assistance to every guest at assigned and designated locations.
  • Greets buses that arrive on property by going on bus and providing appropriate and accurate explanation of The Club as well as giving guests any necessary Bus information/packages.
  • Identify and establish prospective players club members and thoroughly explain the benefits of membership in The Club.
  • Issues complimentary services and assist with redemption transactions according to the guidelines set forth in the Casino wide matrix.
  • Participate in promotions, events and sponsorships as needed.
  • Must be aware and have a thorough understanding of all Casino promotions, giveaways, events and general casino information.
  • Assist Casino Host with player development.
  • Performs other duties as required.

Direct Reports: None.
Access to Sensitive Areas: Access to guest personal information in Patron Management.
Signatory Authority: Pre-authorized and/or pre-assigned Players Club redemptions and comps.
Minimum Qualifications:
High School Diploma or equivalent is required unless waived by Human Resources Management. Six (6) months of one-on-one customer service experience utilizing excellent communication and interpersonal skills is desired. Bilingual in English/Spanish or English/Asian languages is a plus. Must be 21 or older. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
  • Knowledge of basic math and arithmetic.
  • Knowledge of principles and practices of public relations, promotions, and marketing in a customer service oriented environment.
  • Knowledge of computer utilization in marketing/business operations.
  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
  • Ability to establish and maintain professional relationships with co-workers at all levels.
  • Ability to work independently and meet strict time lines.
  • Ability to interpret a variety of instructions furnished in written and oral form.

Physical Demands:
While performing the duties of this job, the employee may be required to sit for prolonged periods, walk and stand; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills. The employee must occasionally lift and/or move up to 40 pounds.
Work Environment:
Work is generally performed in an office setting with a moderate noise level. Occasional work is performed in a Casino setting with exposure to second-hand smoke and a moderate noise level. Extended hours and irregular shifts may be required. Tight time constraints and multiple demands are common. Travel may be required.
Must be able to work Nights, Weekends, and Holidays