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Player Development Manager Jobs in Michigan (NOW HIRING)

AEG

District Manager

Detroit, MI · On-site

Job Title: District Manager Location: Detroit, MI Reports To: Senior Director of Operations ... Passion for player development and community impact

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Player Development Manager information

See Michigan salary details

$9.6K

$65.4K

$76.7K

How much do player development manager jobs pay per year?

As of May 30, 2026, the average yearly pay for player development manager in Michigan is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $69,700.00 per year, depending on experience, location, and employer.

What Does a Player Development Manager Do?

As a player development manager, there are opportunities in technology, gaming, and athletics, but most positions involve working in a casino or other gaming facility. In a casino, your responsibilities include resolving guest issues quickly by communicating clearly with them, ensuring staff members solve the problem properly, and offering guests complimentary services within management guidelines. You execute and manage strategies designed to support the best experience for each guest including an incentive or reward program and special promotions to increase customer acquisition. Other duties include interviewing and training new employees, assigning work, and reviewing employee performance. Some positions also require you to plan and execute parties, promotions, and tournaments.

What are the key skills and qualifications needed to thrive as a Player Development Manager, and why are they important?

To thrive as a Player Development Manager, you need a deep understanding of player engagement strategies, customer relationship management, and typically a background in hospitality, gaming, or business. Familiarity with CRM software, casino management systems, and player tracking tools is essential. Strong interpersonal skills, persuasive communication, and the ability to build lasting relationships with clients set top performers apart. These abilities are crucial for driving player loyalty, maximizing revenue, and ensuring a superior guest experience in a competitive gaming environment.

What are the typical challenges faced by a Player Development Manager in building and maintaining client relationships?

As a Player Development Manager, one of the main challenges is consistently meeting the diverse needs and preferences of VIP clients while ensuring compliance with company policies and gaming regulations. Building trust and loyalty requires excellent communication and personalized service, which can be demanding given the fast-paced environment and high client expectations. Additionally, balancing administrative tasks with proactive outreach and event planning requires strong organizational skills. Collaborating with marketing, operations, and hospitality teams is also essential to deliver memorable experiences for guests.

What is a Player Development Manager?

A Player Development Manager is a professional responsible for managing the growth and welfare of athletes, typically within sports organizations, casinos, or gaming establishments. In a sports context, they focus on enhancing player performance, supporting personal development, and providing guidance on career progression. In casinos, a Player Development Manager builds relationships with high-value guests, coordinates special events, and ensures exceptional customer service. Their role is crucial for both player satisfaction and organizational success, as they help maximize player engagement and loyalty.

What is the difference between Player Development Manager vs Coach?

AspectPlayer Development ManagerCoach
Required CredentialsRelevant sports management or related certifications, experience in player trainingCoaching certifications, sports-specific licenses, experience in training athletes
Work EnvironmentAdministrative, strategic planning, overseeing development programsOn-field or court training, direct athlete interaction
Employer & Industry UsageSports teams, academies, youth programsSports teams, schools, training facilities

While both roles focus on athlete growth, a Player Development Manager primarily handles strategic planning and program oversight, whereas a Coach works directly with athletes during training sessions. The roles often overlap but differ in scope and daily responsibilities.

More about Player Development Manager jobs
What are the most commonly searched types of Player Development jobs in Michigan? The most popular types of Player Development jobs in Michigan are:
What are popular job titles related to Player Development Manager jobs in Michigan? For Player Development Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Player Development Manager jobs in Michigan look for? The top searched job categories for Player Development Manager jobs in Michigan are:
Player Development Manager jobs near you
Infographic showing various Player Development Manager job openings in Michigan as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,369 per year, or $31.4 per hour.
Senior Director of Marketing & Entertainment

Senior Director of Marketing & Entertainment

Kewadin Casinos

Sault Sainte Marie, MI • On-site

$64.87/hr

Full-time

Posted 7 days ago

Kewadin Casinos rating

5.3

Company rating: 5.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

122nd of 133 rated casinos

Job description

POSITION SUMMARY:
The Senior Director is responsible for developing, implementing, and overseeing strategic marketing, advertising, public relations, and player development initiatives that drive revenue growth for all Kewadin Casino locations, and directly reports to the Kewadin CEO and indirectly to the Kewadin CFO. This role ensures the casino's brand presence, promotions, and customer engagement strategies align with organizational goals, regulatory requirements, and market demands. The Senior Director leads a cross-functional team to support guest acquisition, retention, and loyalty, maximizing gaming and non-gaming performance.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
STRATEGIC LEADERSHIP & PLANNING
  • Develop and execute the casino's comprehensive marketing and sales strategy, including digital marketing, promotions, advertising, media planning, loyalty programs, and VIP engagement.
  • Conduct market analysis to identify trends, competition, and customer behavior to inform strategic decisions.
  • Establish annual marketing budget; monitor performance, ROI, and cost-effectiveness of initiatives.
  • Ensure all marketing activities comply with Class III gaming regulations, tribal, state, federal requirements, and internal policies.

MARKETING & BRAND MANAGEMENT
  • Oversee brand strategy, creative development, and consistent messaging across all platforms.
  • Manage traditional and digital marketing channels, including social media, email marketing, website content, and system/software campaigns (this can be listed).
  • Direct the creation and execution of casino promotions, special events, entertainment programming, and community engagement initiatives.
  • Evaluate marketing analytics and KPIs to guide decision-making and optimize campaign performance.

PLAYER DEVELOPMENT
  • Supervise Player Development and the rewards/loyalty program(s).
  • Drive strategies to increase guest visitation, loyalty tier utilization, and VIP revenue performance.
  • Ensure high-quality guest experiences through personalized outreach and service standards.

LEADERSHIP AND TEAM DEVELOPMENT
  • Manage, mentor, and evaluate staff across marketing, player development, entertainment, and PR.
  • Promote a collaborative, customer-focused culture within the department.
  • Develop employee training, performance plans, and succession strategies to support operational excellence.

ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
  • All other job duties as assigned by the Chief Executive Officer.

CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, Executives, Board of Directors, customers, and outside vendor/service providers. Chief Executive Officer, Casino Managers, Hotel, Gaming Department, Chief Financial Officer, Food and Beverage Director, and all other Casino personnel necessary to complete the job.
PHYSICAL REQUIREMENTS:
Confirm - Position sedentary, primarily sitting/lifting a maximum of 10 pounds. Physical factors include frequent standing, walking, kneeling, bending, lifting, and sitting, use of hearing, color vision, driving, typing, and listening, and occasional use of near/midrange/far vision. Working conditions include constant exposure to air quality, frequent exposure to wet/humidity, and occasional exposure to weather; a general office environment. Potential hazards include frequent computer use.
REQUIREMENTS:
EDUCATION: Bachelor's Degree in Marketing, Business, Communications, or a related field required. Master's Degree is preferred.
EXPERIENCE: A minimum of 7 years of marketing in a cross-functional role and/or casino operations in a senior management role is required. Class III casino experience is strongly preferred.
CERTIFICATE/LICENSE: Must have a valid driver's license and comply with the annual review process thereof to meet insurability standards as set by the Sault Tribe Insurance Department. Must have a criminal background investigation completed under the guidelines of the National Indian Gaming Commission.
KNOWLEDGE, SKILLS, & ABILITIES: Knowledge in various computer programs, including Microsoft Office, preferred. A general understanding of casino database systems is preferred. Excellent oral and written communication skills required. Excellent leadership and motivation skills required. Excellent organization and planning skills required. Budget and mathematical skills required. Ability to communicate with team members and customers. Must have the ability to work flexible shifts and days of the week, including holidays.
Native American preferred.

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