Define, track, and report on SLOs, SLAs, and operational health indicators for core platform ... ITIL Foundation or similar service management certification. Required Qualifications Bachelor ...
New
Define, track, and report on SLOs, SLAs, and operational health indicators for core platform ... ITIL Foundation or similar service management certification. Required Qualifications Bachelor ...
New
Define, track, and report on SLOs, SLAs, and operational health indicators for core platform ... ITIL Foundation or similar service management certification. Required Qualifications Bachelor ...
New
Omaha, NE · On-site
Define, track, and report on SLOs, SLAs, and operational health indicators for core platform ... ITIL Foundation or similar service management certification. Required Qualifications Bachelor ...
Omaha, NE · On-site
Define, track, and report on SLOs, SLAs, and operational health indicators for core platform ... ITIL Foundation or similar service management certification. Required Qualifications Bachelor ...
Marlborough, MA · Hybrid
$72.10K - $97.50K/yr
The Platform Reliability Engineer will report to the Digital Infrastructure Services organization ... Working with GitOps and Kubernetes package management tools including ArgoCD, Packer, Helm, and ...
Marlborough, MA · Hybrid
$72.10K - $97.50K/yr
The Platform Reliability Engineer will report to the Digital Infrastructure Services organization ... Working with GitOps and Kubernetes package management tools including ArgoCD, Packer, Helm, and ...
Marlborough, MA · On-site
$72.10K - $97.50K/yr
The Platform Reliability Engineer will report to the Digital Infrastructure Services organization ... Working with GitOps and Kubernetes package management tools including ArgoCD, Packer, Helm, and ...
Marlborough, MA · On-site
$72.10K - $97.50K/yr
The Platform Reliability Engineer will report to the Digital Infrastructure Services organization ... Working with GitOps and Kubernetes package management tools including ArgoCD, Packer, Helm, and ...
... managers to collect system status updates, identify operational issues, and document corrective ... strengthen platform resiliency and mission continuity. • Performs other duties as assigned.
New
... managers to collect system status updates, identify operational issues, and document corrective ... strengthen platform resiliency and mission continuity. • Performs other duties as assigned.
New
A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...
A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...
A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...
A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...
With the ability to reach nearly 90% of the global Operations, Continuous Improvement, Platform, Leadership, Customer Experience, Operation, Manufacturing
With the ability to reach nearly 90% of the global Operations, Continuous Improvement, Platform, Leadership, Customer Experience, Operation, Manufacturing
Manager of Software Platform Operations, SaaS and Oracle - Work From Home We are looking for a Manager of Software Platform Operations. This role has strategic responsibility for the successful ...
Manager of Software Platform Operations, SaaS and Oracle - Work From Home We are looking for a Manager of Software Platform Operations. This role has strategic responsibility for the successful ...
A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...
A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...
New York, NY · On-site
$76K - $102.80K/yr
About The Role We are looking for a Platform Operations Engineer to lead high-impact, strategic ... Understanding of SaaS metrics, strategies, and lifecycle management Why Join Growth and impact. It ...
New York, NY · On-site
$76K - $102.80K/yr
About The Role We are looking for a Platform Operations Engineer to lead high-impact, strategic ... Understanding of SaaS metrics, strategies, and lifecycle management Why Join Growth and impact. It ...
The Platform Operations team is seeking a Business Manager to support business operations for existing and future service platforms. The Business Manager will manage the Apple Ads Platform Operations ...
The Platform Operations team is seeking a Business Manager to support business operations for existing and future service platforms. The Business Manager will manage the Apple Ads Platform Operations ...
About the role We're hiring a Product Manager, Platform & Customer Operations to own the backend systems that power Rhythm's post-enrollment customer experience. You'll be responsible for the ...
About the role We're hiring a Product Manager, Platform & Customer Operations to own the backend systems that power Rhythm's post-enrollment customer experience. You'll be responsible for the ...
The role: As a Platform Operations Analyst, you will act as a key bridge between business ... Perform day-to-day Salesforce administration, including user management, permission sets, and data ...
The role: As a Platform Operations Analyst, you will act as a key bridge between business ... Perform day-to-day Salesforce administration, including user management, permission sets, and data ...
We are looking for a Sr. Strecth Operations Manager to build a new team: Key responsibilities ... Become the subject matter expert for Linux platforms, Ceph storage, and OpenStack. * Mitigate Risks:
We are looking for a Sr. Strecth Operations Manager to build a new team: Key responsibilities ... Become the subject matter expert for Linux platforms, Ceph storage, and OpenStack. * Mitigate Risks:
Manage and develop teams of managers, engineers, and analysts providing operational support for Google Cloud Platform (GCP) platforms and capabilities, and On-premise cloud-native services such as ...
Manage and develop teams of managers, engineers, and analysts providing operational support for Google Cloud Platform (GCP) platforms and capabilities, and On-premise cloud-native services such as ...
$176.60K - $265.60K/yr
The Platform Operations team is seeking a Business Manager to support business operations for existing and future service platforms. The Business Manager will manage the Apple Ads Platform Operations ...
$176.60K - $265.60K/yr
The Platform Operations team is seeking a Business Manager to support business operations for existing and future service platforms. The Business Manager will manage the Apple Ads Platform Operations ...
You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialize based on your strengths and where the business needs you. You reach for ...
You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialize based on your strengths and where the business needs you. You reach for ...
$160K - $180K/yr
Develop and enforce technical guardrails for our internal AI platform to manage data privacy, cost ... Experience: 4-8 years of experience in a Platform, DevOps, or Site Reliability Engineering role.
$160K - $180K/yr
Develop and enforce technical guardrails for our internal AI platform to manage data privacy, cost ... Experience: 4-8 years of experience in a Platform, DevOps, or Site Reliability Engineering role.
Cottonwood Heights, UT · On-site
$80K - $150K/yr
The role: As a Platform Operations Analyst, you will act as a key bridge between business ... Perform day-to-day Salesforce administration, including user management, permission sets, and data ...
Cottonwood Heights, UT · On-site
$80K - $150K/yr
The role: As a Platform Operations Analyst, you will act as a key bridge between business ... Perform day-to-day Salesforce administration, including user management, permission sets, and data ...
$31K - $39K
20% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$39K - $46.9K
20% of jobs
The median wage is $52.7K / yr.
$46.9K - $54.9K
14% of jobs
$54.9K - $62.8K
9% of jobs
$62.8K - $70.8K
11% of jobs
$72.4K is the 75th percentile. Wages above this are outliers.
$70.8K - $78.7K
6% of jobs
$78.7K - $86.7K
6% of jobs
$86.7K - $94.6K
4% of jobs
$94.6K - $102.6K
3% of jobs
$102.6K - $110.5K
2% of jobs
$110.5K - $118.5K
4% of jobs
$31K
$63.5K
$118.5K
| Aspect | Platform Operations Manager | Network Operations Center (NOC) Technician |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are common | Usually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred |
| Work Environment | Oversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environments | Monitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting |
| Employer & Industry Usage | Used by tech companies, cloud providers, and large enterprises managing digital platforms | Common in telecom, internet service providers, and large organizations with extensive network infrastructure |
The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.
9.1
Based on 55 frontline employees who took The Breakroom Quiz
20th of 351 rated engineering
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Build and maintain dashboards, alerts, health checks, and service views for VCF platform operations.
Define, track, and report on SLOs, SLAs, and operational health indicators for core platform services.
Act as an escalation point for platform degradation, recurring alerts, and service incidents.
Investigate incidents, correlate telemetry across tools, and coordinate resolution with infrastructure and platform teams.
Tune alert thresholds and reduce noise through event correlation, dependency awareness, and operational feedback.
Support integration of VCF Operations with Dynatrace, ServiceNow, and other enterprise operations platforms.
Conduct post-incident reviews and help drive remediation tasks that improve platform stability and supportability.
Establish and refine performance baselines, threshold models, and capacity trending reports.
Contribute to automation of operational checks, alert enrichment, reporting, and remediation workflows.
Apply established cloud security and compliance requirements in monitoring, operational reporting, and access practices.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
Preferred Qualifications
Experience with VMware Cloud Foundation Operations / vRealize Operations.
Experience integrating observability platforms with Dynatrace, ServiceNow, or similar enterprise tools.
Familiarity with VMware Aria Operations, Aria Operations for Logs, or related VCF ecosystem tools.
Exposure to cloud operations in Azure or other public cloud environments.
Familiarity with security operations concepts, least privilege, audit logging, and compliance evidence collection.
ITIL Foundation or similar service management certification.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.
Minimum 3 years of experience in infrastructure monitoring, systems operations, platform support, or operational engineering.
Experience with observability or monitoring platforms in enterprise infrastructure environments.
Experience supporting incident management processes and operational escalations.
Working knowledge of VMware vSphere and virtual infrastructure concepts.
Experience defining or reporting on service reliability metrics, SLAs, or SLOs.
Working knowledge of scripting for automation and data collection.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Sourced by ZipRecruiter
At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.
Specialized design services
5,001 - 10,000 Employees
Omaha, NE, US
1917