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Platform Operations Manager Jobs (NOW HIRING)

Define, track, and report on SLOs, SLAs, and operational health indicators for core platform ... ITIL Foundation or similar service management certification. Required Qualifications Bachelor ...

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Define, track, and report on SLOs, SLAs, and operational health indicators for core platform ... ITIL Foundation or similar service management certification. Required Qualifications Bachelor ...

Platform Operations Engineer

Marlborough, MA · Hybrid

$72.10K - $97.50K/yr

The Platform Reliability Engineer will report to the Digital Infrastructure Services organization ... Working with GitOps and Kubernetes package management tools including ArgoCD, Packer, Helm, and ...

... managers to collect system status updates, identify operational issues, and document corrective ... strengthen platform resiliency and mission continuity. • Performs other duties as assigned.

New

A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...

A Software Engineer in Platform Operations is responsible for helping design, build, and operate ... Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and ...

Platform Operations Engineer

New York, NY · On-site

$76K - $102.80K/yr

About The Role We are looking for a Platform Operations Engineer to lead high-impact, strategic ... Understanding of SaaS metrics, strategies, and lifecycle management Why Join Growth and impact. It ...

Develop and enforce technical guardrails for our internal AI platform to manage data privacy, cost ... Experience: 4-8 years of experience in a Platform, DevOps, or Site Reliability Engineering role.

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Platform Operations Manager information

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$31K

$63.5K

$118.5K

How much do platform operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for platform operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Platform Operations Manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.

What are the primary challenges Platform Operations Managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What does a Platform Operations Manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

More about Platform Operations Manager jobs
What cities are hiring for Platform Operations Manager jobs? Cities with the most Platform Operations Manager job openings:
What states have the most Platform Operations Manager jobs? States with the most job openings for Platform Operations Manager jobs include:
Platform Operations 2

Platform Operations 2

HDR

Omaha, NE

Other

Posted 2 days ago


HDR rating

9.1

Company rating: 9.1 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

20th of 351 rated engineering


Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story' 
Build and maintain dashboards, alerts, health checks, and service views for VCF platform operations.

Define, track, and report on SLOs, SLAs, and operational health indicators for core platform services.

Act as an escalation point for platform degradation, recurring alerts, and service incidents.

Investigate incidents, correlate telemetry across tools, and coordinate resolution with infrastructure and platform teams.

Tune alert thresholds and reduce noise through event correlation, dependency awareness, and operational feedback.

Support integration of VCF Operations with Dynatrace, ServiceNow, and other enterprise operations platforms.

Conduct post-incident reviews and help drive remediation tasks that improve platform stability and supportability.

Establish and refine performance baselines, threshold models, and capacity trending reports.

Contribute to automation of operational checks, alert enrichment, reporting, and remediation workflows.

Apply established cloud security and compliance requirements in monitoring, operational reporting, and access practices.

Schedule & Presence:  This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday.  Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

Preferred Qualifications

Experience with VMware Cloud Foundation Operations / vRealize Operations.

Experience integrating observability platforms with Dynatrace, ServiceNow, or similar enterprise tools.

Familiarity with VMware Aria Operations, Aria Operations for Logs, or related VCF ecosystem tools.

Exposure to cloud operations in Azure or other public cloud environments.

Familiarity with security operations concepts, least privilege, audit logging, and compliance evidence collection.

ITIL Foundation or similar service management certification.                                                                                                        


Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.

Minimum 3 years of experience in infrastructure monitoring, systems operations, platform support, or operational engineering.

Experience with observability or monitoring platforms in enterprise infrastructure environments.

Experience supporting incident management processes and operational escalations.

Working knowledge of VMware vSphere and virtual infrastructure concepts.

Experience defining or reporting on service reliability metrics, SLAs, or SLOs.

Working knowledge of scripting for automation and data collection.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.


What HDR employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About HDR

Sourced by ZipRecruiter

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Omaha, NE, US

Year founded

1917