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Platform Experience Associate Jobs in Indiana (NOW HIRING)

Purdue University

Multimedia Producer

West Lafayette, IN · On-site

$44K - $52K/yr

... platforms in both short- and long-form formats. Success in this role requires the ability to ... Associate's + 4 years' experience or HS/GED + 6 years of experience. Skills: * A natural visual ...

Acuity, Inc.

IT Support Specialist II

Fort Wayne, IN · On-site

Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a ... Customer Service Orientation Preferred Skills and Experience Associate's or Bachelor's degree in ...

Acuity Brands

IT Support Specialist II

Fort Wayne, IN

$48K - $86K/yr

Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a ... Customer Service Orientation Preferred Skills and Experience Associate's or Bachelor's degree in ...

IndyHumane

Staff Accountant

Indianapolis, IN · On-site

$52K - $69K/yr

... platforms used throughout IndyHumane * Perform additional duties, projects, and assignments as needed Required Qualifications Education & Experience * Associate degree in Accounting, Finance ...

Express

Sales Associate

Mishawaka, IN · On-site

$12.75 - $17.50/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... Provide a Great Customer Experience * Deliver on all aspects of the customer experience model.

Express

Sales Associate

Schererville, IN · On-site

$12.75 - $17.25/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... Provide a Great Customer Experience * Deliver on all aspects of the customer experience model.

Express

Sales Associate

Schererville, IN

$12.75 - $17.25/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... Provide a Great Customer Experience Deliver on all aspects of the customer experience model.

Express & Bonobos

Sales Associate

Mishawaka, IN

$12.75 - $17.50/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... Provide a Great Customer Experience * Deliver on all aspects of the customer experience model.

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Showing results 41-60

All JobsPlatform Experience Associate JobsPlatform Experience Associate Jobs in Indiana

Platform Experience Associate information

See Indiana salary details

$25.7K

$134.4K

$295.5K

How much do platform experience associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for platform experience associate in Indiana is $134,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $202,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Platform Experience Associates when supporting users, and how can these be addressed?

Platform Experience Associates often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and addressing diverse user needs efficiently. Successfully handling these situations requires strong problem-solving skills, adaptability, and clear communication. Building a deep understanding of the platform and collaborating closely with product and engineering teams can help resolve issues quickly and ensure users have a positive experience. Ongoing training and knowledge sharing within the team also play a crucial role in overcoming these challenges.

What does a Platform Experience Associate do?

A Platform Experience Associate is responsible for ensuring users have a smooth and positive interaction with a digital platform. They handle customer inquiries, troubleshoot technical issues, and assist with onboarding and platform navigation. Their goal is to enhance user satisfaction by providing prompt support, gathering feedback, and collaborating with product teams to improve platform functionality. This role often requires strong communication skills, technical aptitude, and a customer-centric mindset.

What are the key skills and qualifications needed to thrive as a Platform Experience Associate?

To thrive as a Platform Experience Associate, you need strong problem-solving abilities, customer service skills, and familiarity with digital platforms, often supported by a bachelor's degree or equivalent experience. Experience with CRM systems, ticketing platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and adaptability set top performers apart in this role. These skills ensure prompt and effective support, high user satisfaction, and smooth platform operations.

What is the difference between Platform Experience Associate vs Customer Support Specialist?

AspectPlatform Experience AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree or relevant certifications in customer service or techOften requires similar certifications, with emphasis on communication skills
Work EnvironmentWorks within tech companies, focusing on platform usability and user experienceWorks in various industries, providing direct support to customers via multiple channels
Employer & Industry UsageCommon in SaaS, tech, and digital platformsWidely used across retail, telecom, and service industries

The Platform Experience Associate and Customer Support Specialist roles share similarities in credentials and work environment but differ mainly in focus. The Associate emphasizes improving platform usability and user experience within tech companies, while the Support Specialist handles direct customer inquiries across industries. Both roles require strong communication skills and technical knowledge, but their core responsibilities and industry contexts vary.

What are popular job titles related to Platform Experience Associate jobs in Indiana? For Platform Experience Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Platform Experience Associate jobs in Indiana look for? The top searched job categories for Platform Experience Associate jobs in Indiana are:
What cities in Indiana are hiring for Platform Experience Associate jobs? Cities in Indiana with the most Platform Experience Associate job openings:
Platform Experience Associate jobs near you
Infographic showing various Platform Experience Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $134,369 per year, or $64.6 per hour.

Multimedia Producer

Purdue University

West Lafayette, IN • On-site

$44K - $52K/yr

Full-time

Re-posted 16 days ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

310th of 618 rated colleges and universities

Job description

Multimedia Producer
City: West Lafayette
Job Description:
Job Summary
Purdue University's award-winning in-house marketing agency, Purdue Brand Studio, is seeking a Multimedia Producer to advance the university's video storytelling and bring bold, inspiring ideas to life.
As a Multimedia Producer, you will oversee projects from start to finish, guiding the full production process including concept development, storyboarding, scouting, casting, shooting, editing and post-production. This hands-on role requires strong creative vision paired with technical expertise, as you will be actively operating cameras, setting up productions, and editing content for social, digital, and broadcast platforms in both short- and long-form formats. Success in this role requires the ability to balance multiple projects and competing deadlines, to incorporate feedback thoughtfully, and to collaborate seamlessly with colleagues and partners across the university. You will also contribute to the ongoing improvement of production processes, ensuring the highest standards for audio, multi-camera shoots, and post-production workflows, while helping to identify innovative approaches to storytelling that connect with a range of audiences. The ideal candidate will bring experience in both traditional and emerging content formats, with a particular strength in producing vertical video for platforms like Instagram Reels, Tik Tok, and YouTube. Skills in motion graphics and animation are highly valued, as is FAA Part 107 drone certification. A proven record of creative problem solving, adaptability, and collaborative spirit will be essential.
At Purdue, you'll join a community where unrivaled pride and unlimited potential are more than just words-they're the foundation of how we work and grow, together. If you're ready to help build a better world through research that matters, take the next step and join us on this path.
About Us:
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
What We're Looking For:
What We're Looking For:
Education and Experience
Qualified candidates will need:
  • Bachelor's degree in marketing, communications, or related field
  • Two (2) years of experience in video production, including using cameras, microphones, and lighting; field and studio work; social media and digital content creation; photography; videography; audio production; or project management
  • In lieu of a degree, consideration will be given to an equivalent combination of related education and required work experience; Associate's + 4 years' experience or HS/GED + 6 years of experience.

Skills:
  • A natural visual storyteller that thrives on creating real, authentic stories of students, faculty and alumni. Skilled in content creation, scripting, storyboarding, videography, audio production and digital asset software systems
  • Expert in Adobe Creative Cloud Suite, including Adobe Premiere, After Effects, and Audition, or Davinci Resolve, Macs or PCs, and Microsoft Office.

Additional Information:
  • Purdue will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Exempt (Not Eligible For Overtime)
  • Retirement Eligibility: Defined Contribution Waiting Period

Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Career Stream
Compensation Information:
Professional 2
Pay Band S055
Job Code #20002966
The anticipated annual salary range for this position is $44,500-$52,600. The final salary offer will be determined based on various factors, including internal equity, available budget, and relevant experience.
EOE
Purdue University is an EO/EA University

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