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Platform Experience Associate Jobs in Indiana (NOW HIRING)

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VOIP Systems Technician

Terre Haute, IN · On-site

Required Qualifications Education & Experience * Associate degree in Information Technology ... Experience supporting VOIP platforms such as: * Microsoft Teams Phone * RingCentral * Zoom Phone ...

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VOIP Systems Technician

Terre Haute, IN · On-site

Required Qualifications Education & Experience * Associate degree in Information Technology ... Experience supporting VOIP platforms such as: * Microsoft Teams Phone * RingCentral * Zoom Phone ...

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VOIP Systems Technician

Terre Haute, IN · On-site

Required Qualifications Education & Experience * Associate degree in Information Technology ... Experience supporting VOIP platforms such as: * Microsoft Teams Phone * RingCentral * Zoom Phone ...

Elanco

Senior Associate Meeting Planner

Indianapolis, IN

$51K - $70K/yr

Senior Associate Meeting Planner(Fixed Duration Employment) We areseekinga creative and highly ... Experience with travel & meeting tools, including Cvent, Concur, & other relevant platforms.

Vera Bradley

Associate System Administrator

Roanoke, IN · On-site

$65K - $70K/yr

Experience administering or supporting: * Microsoft Exchange email environments * Microsoft 365 ... Cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS) KNOWLEDGE, SKILLS, AND ...

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Showing results 21-40

All JobsPlatform Experience Associate JobsPlatform Experience Associate Jobs in Indiana

Platform Experience Associate information

See Indiana salary details

$25.7K

$134.4K

$295.5K

How much do platform experience associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for platform experience associate in Indiana is $134,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $202,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Platform Experience Associates when supporting users, and how can these be addressed?

Platform Experience Associates often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and addressing diverse user needs efficiently. Successfully handling these situations requires strong problem-solving skills, adaptability, and clear communication. Building a deep understanding of the platform and collaborating closely with product and engineering teams can help resolve issues quickly and ensure users have a positive experience. Ongoing training and knowledge sharing within the team also play a crucial role in overcoming these challenges.

What does a Platform Experience Associate do?

A Platform Experience Associate is responsible for ensuring users have a smooth and positive interaction with a digital platform. They handle customer inquiries, troubleshoot technical issues, and assist with onboarding and platform navigation. Their goal is to enhance user satisfaction by providing prompt support, gathering feedback, and collaborating with product teams to improve platform functionality. This role often requires strong communication skills, technical aptitude, and a customer-centric mindset.

What are the key skills and qualifications needed to thrive as a Platform Experience Associate?

To thrive as a Platform Experience Associate, you need strong problem-solving abilities, customer service skills, and familiarity with digital platforms, often supported by a bachelor's degree or equivalent experience. Experience with CRM systems, ticketing platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and adaptability set top performers apart in this role. These skills ensure prompt and effective support, high user satisfaction, and smooth platform operations.

What is the difference between Platform Experience Associate vs Customer Support Specialist?

AspectPlatform Experience AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree or relevant certifications in customer service or techOften requires similar certifications, with emphasis on communication skills
Work EnvironmentWorks within tech companies, focusing on platform usability and user experienceWorks in various industries, providing direct support to customers via multiple channels
Employer & Industry UsageCommon in SaaS, tech, and digital platformsWidely used across retail, telecom, and service industries

The Platform Experience Associate and Customer Support Specialist roles share similarities in credentials and work environment but differ mainly in focus. The Associate emphasizes improving platform usability and user experience within tech companies, while the Support Specialist handles direct customer inquiries across industries. Both roles require strong communication skills and technical knowledge, but their core responsibilities and industry contexts vary.

What are popular job titles related to Platform Experience Associate jobs in Indiana? For Platform Experience Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Platform Experience Associate jobs in Indiana look for? The top searched job categories for Platform Experience Associate jobs in Indiana are:
What cities in Indiana are hiring for Platform Experience Associate jobs? Cities in Indiana with the most Platform Experience Associate job openings:
Platform Experience Associate jobs near you
Infographic showing various Platform Experience Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $134,369 per year, or $64.6 per hour.

Marketing Coordinator

Mussett Nicholas & Associates

Indianapolis, IN • On-site

$40K - $55K/yr

Full-time

Re-posted 12 days ago

Job description

ABOUT MNA

Mussett Nicholas Associates (MNA) is a specialized engineering and architecture firm delivering MEP design and commissioning services for pharmaceutical, biotech, industrial facilities, and more. With offices in Indianapolis IN, Raleigh NC, and Louisville KY, MNA serves a technically demanding client base that values precision, reliability, and deep expertise. We are growing and this role helps drive that growth.

POSITION SUMMARY
The Marketing Coordinator is a newly created role that supports MNA's market awareness and client engagement efforts. You will work directly with firm leadership and project managers to build MNA's external presence, strengthen existing client relationships, and create the marketing infrastructure needed to support aggressive growth. This is a high-visibility role in a firm where marketing is a genuine strategic priority.

CORE RESPONSIBILITIES

Market Awareness
Manage and grow MNA's social media presence primarily LinkedIn and YouTube with consistent, organized messaging that reflects MNA's technical expertise
Develop and produce project write-ups, capability statements, and proposal support materials
Coordinate MNA's participation in trade shows, career fairs, and industry events
Support planning and execution of client-facing events including Tech Days and customer forums
Draft journal articles, project spotlights, and award submissions
Produce and edit video content for YouTube and LinkedIn (interviews, project overviews)

Client & Business Development Support
Maintain structured client follow-up systems in coordination with project managers and owners
Track and update CRM data; support pipeline reporting for leadership
Assist with proactive client outreach multi-level touchpoints across key accounts
Monitor industry trends and client news to help identify upcoming opportunities

Brand & Content Management
Maintain MNA's marketing asset library: project photography, descriptions, staff bios, and templates
Ensure brand consistency across all materials using MNA brand standards and Adobe InDesign
Support the preparation of presentations, proposals, and qualification packages

QUALIFICATIONS

Bachelor's degree in Marketing, Communications, Graphic Design, or a related field preferred
25 years of marketing experience; AEC (architecture/engineering/construction) industry experience strongly preferred and outweighs degree preferred
Proficiency in Adobe InDesign required; Illustrator and Photoshop a plus
Strong written communication skills you will be writing for a technical audience
Comfortable working with engineers and learning technical subject matter
Self-directed with strong organizational skills; able to manage multiple priorities
Microsoft Office proficiency (Word, PowerPoint, Excel, Outlook)
CRM experience and social media management platform experience preferred

WHY MNA?
Small firm culture with a respected reputation your work will be visible and meaningful
Direct access to firm leadership and ownership group
Role designed to grow with the person clear path to Marketing Specialist and beyond
Technically sophisticated, mission-driven clients in pharmaceutical and biotech sectors
Collaborative, low-bureaucracy environment with real growth targets and leadership commitment

*This position could be located in Indianapolis, IN or Raleigh, NC, based upon the location of the candidate.