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Pinstack Jobs (NOW HIRING)

Entertainment Services LLC

Fun Team Member

Westlake, TX · On-site

$9/hr

PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest prize and video games. Join the team that ...

Entertainment Services LLC

Fun Team Member

Austin, TX

$9/hr

PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest prize and video games. Join the team that ...

Entertainment Services LLC

Fun Team Member

Plano, TX

$9/hr

PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest prize and video games. Join the team that ...

Entertainment Services LLC

Fun Team Member

Irving, TX · On-site

$9/hr

PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest prize and video games. Join the team that ...

Entertainment Services LLC

Fun Team Member

Allen, TX · On-site

$9/hr

PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest prize and video games. Join the team that ...

Entertainment Services LLC

Fun Team Member

Allen, TX · On-site

$9/hr

PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest prize and video games. Join the team that ...

Entertainment Services LLC

Fun Team Member

Westlake, TX · On-site

$9/hr

PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest prize and video games. Join the team that ...

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Pinstack information

What are the key skills and qualifications needed to thrive as a Pinstack team member?

To succeed as a Pinstack team member, you typically need customer service skills, multitasking ability, and experience in food service or hospitality, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and occasionally event management tools is beneficial. Strong communication, teamwork, and a proactive attitude help individuals excel in this fast-paced, guest-focused environment. These skills ensure excellent guest experiences, efficient operations, and a positive team culture in a multifaceted entertainment venue.

What is the difference between Pinstack vs Event Coordinator?

AspectPinstackEvent Coordinator
CredentialsVaries; often includes customer service or hospitality experienceTypically requires event planning certifications or related experience
Work EnvironmentEntertainment venues, family entertainment centersEvent venues, hotels, corporate settings
Industry UsageLeisure and entertainment industryEvent planning and management industry
Primary FocusCustomer experience, venue operationsPlanning, coordinating, and executing events

While Pinstack roles focus on customer service and venue operations within entertainment centers, Event Coordinators specialize in planning and managing events across various settings. Both roles require strong organizational skills, but their daily tasks and industry focus differ significantly.

What does a Pinstack team member do?

Pinstack employees work at Pinstack, an entertainment and dining venue that offers bowling, arcade games, laser tag, and a full-service restaurant. Staff roles can include servers, cooks, bartenders, game attendants, event coordinators, and management. Employees ensure guests have a fun and memorable experience by providing excellent customer service, maintaining a safe and clean environment, and assisting with games and events. Working at Pinstack often involves teamwork, a positive attitude, and the ability to handle a fast-paced environment.

What are common challenges faced by Pinstack team members, and how can new hires adapt?

Team members at Pinstack often face the challenge of balancing high customer service standards with managing multiple tasks in a lively, entertainment-driven atmosphere. Adapting quickly to changing priorities, such as handling guest requests during peak hours while maintaining operational efficiency, is essential. New hires can succeed by being proactive, communicating clearly with colleagues, and embracing a collaborative mindset. The supportive team culture at Pinstack encourages asking questions and learning from experienced coworkers, which helps new employees acclimate and thrive.
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Pinstack jobs near you
Infographic showing various Pinstack job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% In-person job distribution.

Salaried Leadership

Entertainment Services LLC

Allen, TX • On-site

Full-time

Retirement, PTO

Re-posted 27 days ago

Job description

We are seeking dynamic, hands-on managers to lead our high-energy dining and entertainment venue. PINSTACK is a premier state-of-the-art bowling and active entertainment destination. From VIP Bowling experiences to laser tag, bumper cars, high-ropes course, rock-climbing wall, plus hundreds of interactive games and simulator technology, PINSTACK provides indoor fun and dining for millions of guests annually. A modern American restaurant offers an elevated dining experience before or after gaming. The "Bowl Bar", located right next to the bowling lanes, has 24 beers and 12 wines on tap, top-shelf craft cocktails, adult shakes and 32-oz Stacked Shakes.
As a leader on our team, you will be responsible for delivering an exceptional guest experience while driving operational excellence and financial results across all departments. This is a leadership role that requires strong management skills, a passion for guest service and the ability to create a fun, safe, and welcoming environment for guests and team members.
Key Responsibilities:
  • Lead by Example: Inspire, motivate, and manage team members across all areas, including front-of-house, kitchen, bowling, arcade, and guest services.
  • Team Development: Recruit, hire, train, and develop team members. Provide ongoing coaching and performance feedback to build a positive, engaged team culture.
  • Culture Keeper: Keep company culture front and center in all decision-making based in the PINSTACK Mission and Values.
  • Guest Experience: Ensure every guest receives outstanding service by maintaining high standards for cleanliness, safety, and hospitality throughout the venue.
  • Operations Management: Oversee daily operations, including opening/closing procedures, scheduling, inventory management, and equipment maintenance.
  • Food & Beverage Oversight: Manage food service operations, ensuring quality control, food safety compliance, and efficient kitchen performance.
  • Amusement Oversight: Manage amusement operations, ensuring all equipment functionality, attractions safety compliance, and merchandising is to standards.
  • Safety & Compliance: Maintain a safe, clean, and compliant environment by enforcing company policies, local laws, and health and safety regulations.
  • Financial Accountability: Monitor and manage budgets, labor costs, and expenses. Analyze sales reports and take action to meet or exceed revenue targets.
  • Problem Solving: Address and resolve guest concerns, employee issues, and operational challenges with professionalism and a solution-oriented approach.

As a leader in our venue, you'll have the opportunity to shape the guest experience and create lasting memories for our community. We offer a competitive salary, benefits, 401K, PTO, and a fun, energetic workplace where no two days are the same!
Requirements
  • 1+ years of management experience in hospitality, entertainment, food service, or a similar industry.
  • Strong leadership skills with a track record of building and motivating teams.
  • Excellent customer service and communication abilities.
  • Experience managing food and beverage operations is highly preferred.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Familiarity with basic financial reporting.
  • Flexibility to work evenings, weekends, and holidays as required.

**Must obtain Manager Food Handler and/or TABC certifications**

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