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Pinnacle Bank Jobs (NOW HIRING)

ASM Global

Food & Beverage Manager

Lincoln, NE

... Pinnacle Bank Arena/Pinewood Bowl. The Food & Beverage Manager, in partnership with the other Food & Beverage Managers, oversees the entire Concessions department including the Warehouse. The Food ...

Pinnacle Bank/Bank of Colorado

Teller II

Mitchell, NE

$16.75 - $21/hr

Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals; negotiable instruments, and other bank transactions. Help customers over the phone as ...

Pinnacle Bank/Bank of Colorado

Loan Officer

Basalt, CO

$130K - $175K/yr

Cross-sells other banking services to new and existing customers. Maintains on-going customer contact to ensure good customer relations. * Performs on-going management of a portfolio of all types of ...

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Pinnacle Bank information

See salary details

$27.5K

$113.2K

$170K

How much do pinnacle bank jobs pay per year?

As of Jun 7, 2026, the average yearly pay for pinnacle bank in the United States is $113,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What is the difference between Pinnacle Bank vs Teller?

AspectPinnacle BankTeller
Required CredentialsHigh school diploma or equivalent; some positions may require banking or financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, customer service areasBank branches, customer service counters
Employer & Industry UsageFinancial institutions, banking industryFinancial institutions, banking industry
Common Search & ComparisonYesYes

The comparison between Pinnacle Bank and a Teller highlights that both roles typically require similar educational backgrounds and are based in bank branches within the banking industry. While Pinnacle Bank refers to the institution itself, a Teller is a specific job position within such banks. Tellers handle daily customer transactions, whereas Pinnacle Bank is the employer providing the work environment. Understanding these distinctions helps job seekers identify the right opportunities within the banking sector.

What are the key skills and qualifications needed to thrive as a Pinnacle Bank Teller, and why are they important?

To thrive as a Pinnacle Bank Teller, you need a solid understanding of cash handling, basic accounting, and customer service, usually supported by a high school diploma or equivalent. Familiarity with banking software, point-of-sale systems, and compliance protocols is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help tellers excel in serving customers efficiently. These skills are crucial for ensuring accurate transactions, building customer trust, and maintaining the bank’s reputation for reliability.

What are some common challenges faced by employees working at Pinnacle Bank, and how does the organization support staff in overcoming them?

Employees at Pinnacle Bank often encounter challenges such as adapting to evolving regulatory requirements, meeting customer expectations in a competitive market, and balancing sales goals with high-quality customer service. The bank addresses these challenges by providing comprehensive training programs, regular updates on compliance standards, and fostering a collaborative work environment. Team members are encouraged to communicate openly, share best practices, and leverage support from experienced colleagues and managers, ensuring a supportive atmosphere for both personal and professional growth.

What is Pinnacle Bank and what services does it provide?

Pinnacle Bank is a community-focused financial institution that offers a range of banking services to individuals and businesses. These services typically include checking and savings accounts, home and personal loans, business banking solutions, and online banking features. With locations in several states, Pinnacle Bank aims to provide personalized customer service and support local communities. The bank is known for its commitment to building lasting relationships with its customers.
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Pinnacle Bank jobs near you

CUSTOMER SUPPORT REP

Pinnacle Bank/Bank of Colorado

Gretna, NE

$15.75 - $20.25/hr

Full-time

Posted 16 days ago

Job description

Description
GENERAL SUMMARY:
The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The position works under the direction of the Customer Support Supervisor(s) and follows established policies and procedures.
RESPONSIBILITIES AND DUTIES:
  1. Help customers with various tasks such as answering account questions, balancing statements, investigating customer inquiries, resolving problems, Debit Card issues, deposit item returns, overdraft product choices, account maintenance and other duties as needed.
  2. Stay informed of personal and business banking products, services and rates for different charters and markets. Keep up to date and knowledgeable of all banking regulations, procedures and bank policies relevant to the job role.
  3. Listen to customer needs; educate and suggest products such as Online Banking, Bill Pay and Mobile Banking.
  4. Correctly input or verify customer information into database; start or complete proper request forms and procedures to help customers.
  5. Ability to keep regular and reliable attendance with the ability to work FLEXIBLE hours, including weekends.
  6. Perform any other duties assigned. 
 
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of Fiserv internet banking software and general banking operations.
  • Ability to communicate effectively with management, customers, and co-workers.
  • Ability to pay close attention to detail and work with a high degree of accuracy.
  • Ability to meet deadlines and work independently.
  • Ability to assist others within the department.
  • Skills in problem solving.
  • Ability to make sound decisions using information at hand.
 
EDUCATION AND EXPERIENCE:
  • High school graduate or equivalent
  • 1 year of customer service or banking experience. 

PHYSICAL REQUIREMENTS:
 
 
NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.  

More detailsThis Full-Time in-person position involves providing inbound customer support services for a growing community bank. A performance incentive plan is offered, along with hybrid work options available after six months of employment. Department hours are weekdays from 8:00 AM to 8:00 PM, and weekends from 8:00 AM to 5:00 PM. Bilingual candidates encouraged to apply.