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Pier Agent Jobs (NOW HIRING)

Loews Hotels

Front Office Agent Overnight

Chicago, IL · On-site

$24.89/hr

Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular ... We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest ...

Loews Hotels

Front Office Agent Overnight

Chicago, IL

$24.89/hr

Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular ... We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest ...

Highgate Hotels

Guest Services Agent - PT

Miami, FL

$14.25 - $18.25/hr

Guest Services Agent - PT Requisition ID 2026-76842 Category Front Office Operations Job Location ... Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for ...

Cannery Pier Hotel and Spa

Front Desk Agent

Jacksonville, FL

$13.25 - $16.75/hr

Front Desk Agent Embassy Suites by Hilton Jacksonville Baymeadows is looking for an attentive, engaging, and service-oriented Front Desk Agent to join our team! As Front Desk Agent you will represent ...

CoralTree Hospitality

Marina Front Desk

Fort Lauderdale, FL

$13.50 - $17.25/hr

Marina Front Desk South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a ...

Sage Hospitality

Front Desk Agent

Santa Monica, CA · On-site

$16 - $20.25/hr

The Pierside Hotel, is seeking a Front Desk Agent to join our team in serving guests with ... Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier,our Santa Monica ...

Highgate Hotels

Guest Services Agent

Miami, FL · On-site

$14.25 - $18.25/hr

Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for ... The Guest Service Agent is responsible for providing attentive, courteous and efficient service to ...

Sage Hospitality Group

Front Desk Agent

Santa Monica, CA · On-site

$16 - $20.25/hr

The Pierside Hotel, is seeking a Front Desk Agent to join our team in serving guests with ... Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier,our Santa Monica ...

The Elser Hotel & Residences

Guest Services Agent

Miami, FL · On-site

$14.25 - $18.25/hr

Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for ... Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient ...

Sage Hospitality

Front Desk Agent

Santa Monica, CA · On-site

$22.55/hr

The Pierside Hotel, is seeking a Front Desk Agent to join our team in serving guests with ... Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier,our Santa Monica ...

Sage Hospitality

Front Desk Agent

Santa Monica, CA · On-site

$16 - $20.25/hr

The Pierside Hotel, is seeking a Front Desk Agent to join our team in serving guests with ... Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier,our Santa Monica ...

The Elser Hotel & Residences

Guest Services Agent

Miami, FL · On-site

$14.25 - $18.25/hr

Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for ... Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient ...

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Pier Agent information

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$8

$9

$11

How much do pier agent jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for pier agent in the United States is $9.91, according to ZipRecruiter salary data. Most workers in this role earn between $9.86 and $10.10 per hour, depending on experience, location, and employer.

What is a pier agent?

A pier agent is responsible for coordinating the loading and unloading of cargo ships at the dock or pier. They handle documentation, communicate with ship crews and port authorities, and ensure compliance with safety and shipping regulations. Strong organizational skills and knowledge of maritime procedures are important for this role.

What are pier agents?

Pier agents are professionals who work at ports or cruise terminals, assisting with the embarkation and disembarkation of passengers and cargo. They handle check-in procedures, verify travel documents, provide customer service, and coordinate with ship staff to ensure smooth operations. Pier agents also help with baggage handling, security checks, and resolving passenger inquiries or issues during boarding and arrival. Their role is crucial in maintaining efficient and safe port operations.

What are the key skills and qualifications needed to thrive as a Pier Agent, and why are they important?

To thrive as a Pier Agent, you typically need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or equivalent. Familiarity with port management systems, baggage handling equipment, and basic computer applications is commonly required. Excellent communication, problem-solving abilities, and a customer-oriented attitude help you manage passenger inquiries and coordinate effectively with teams. These skills ensure smooth operations, safety, and positive passenger experiences during embarkation and disembarkation processes.

What are some common challenges Pier Agents face during peak cruise embarkation and disembarkation times?

Pier Agents often encounter high volumes of passengers and luggage during peak embarkation and disembarkation periods, which can create a fast-paced and sometimes stressful environment. Managing long lines, ensuring security protocols are followed, and assisting guests who may have special needs or language barriers are typical challenges. Effective communication and teamwork with security, cruise staff, and port authorities are essential to keep operations running smoothly and to provide positive guest experiences. Adaptability and problem-solving skills are crucial for handling unexpected situations, such as delays or lost luggage.

What jobs pay 2000 a day?

Pier agents typically do not earn $2000 a day; such high daily earnings are usually associated with specialized roles like executive consultants, high-level sales professionals, or certain freelance contractors. These roles often require extensive experience, certifications, or a commission-based structure. Most standard jobs, including pier or port-related positions, pay hourly or salary wages significantly below this amount daily.

Is it difficult to get a cruise job?

Pier agents are essential for managing passenger boarding and disembarkation, and securing such a position typically requires relevant customer service experience, good communication skills, and sometimes certifications like STCW. Competition can be moderate, and employers often look for candidates who are flexible with schedules and able to work in a maritime environment. The difficulty varies depending on the cruise line and location, but preparation and relevant skills improve chances of employment.

What job makes $10,000 a month without a degree?

Pier agents typically do not earn $10,000 a month without specialized experience or management roles; most entry-level positions pay less. High earnings in related maritime or logistics roles may require extensive experience, certifications, or supervisory responsibilities. Generally, achieving such income without a degree involves advanced skills, certifications, or leadership positions in specific industries.

What is the difference between Pier Agent vs Dock Worker?

AspectPier AgentDock Worker
Required CertificationsPort security, safety trainingBasic safety, equipment operation
Work EnvironmentPort terminals, shipsideDockyards, loading areas
Employer & Industry UsageShipping companies, portsLogistics, freight companies
Common Search & ComparisonYesYes

Pier Agents and Dock Workers both operate in port environments, but Pier Agents focus on coordinating cargo, documentation, and port operations, often requiring specific certifications. Dock Workers primarily handle loading and unloading cargo, with a focus on physical labor. While their roles overlap in port logistics, Pier Agents typically have more administrative responsibilities, whereas Dock Workers are more hands-on.

More about Pier Agent jobs
What cities are hiring for Pier Agent jobs? Cities with the most Pier Agent job openings:
What are the most commonly searched types of Pier Agent jobs? The most popular types of Pier Agent jobs are:
What states have the most Pier Agent jobs? States with the most job openings for Pier Agent jobs include:
What job categories do people searching Pier Agent jobs look for? The top searched job categories for Pier Agent jobs are:
Pier Agent jobs near you
Infographic showing various Pier Agent job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $20,607 per year, or $9.9 per hour.
Front Office Agent Overnight

Front Office Agent Overnight

Loews Hotels

Chicago, IL • On-site

$24.89/hr

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Loews Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

27th of 105 rated hotels

Job description

Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

  • Competitive health & wellness benefits, 401(k) & company match

  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

  • Training & Development opportunities, career growth

  • Tuition Reimbursement

  • Pet Insurance

  • Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are:

  • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
  • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
  • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
  • Proactive with the ability to handle various tasks and adjust to changing situations.
  • Veterans and military spouses are encouraged to apply.

What You'll Do:

  • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
  • Obtain necessary credit and payment information from the guest.
  • Sell rooms in accordance with Front Desk sales strategies.
  • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
  • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
  • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
  • Monitor, communicate, and respond to guest feedback to enhance service quality.
  • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
  • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
  • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
  • Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
  • Perform additional duties as assigned.

Your Qualifications Includes:

  • Minimum of one (1) year guest service experience in hotel hospitality preferred.
  • Experience with previous Property Management System, preferred Opera System.
  • Ability to stand and walk for long periods of time required.
  • Ability to work weekends, evenings, holidays as necessary/required.
The wage for this position is $24.89.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits

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About Loews Hotels & Co

Sourced by ZipRecruiter

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1960

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