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Physical Therapy Front Office Jobs (NOW HIRING)

Austin Orthopedic Institute

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Physical Therapy Front Office Coordinator

Austin, TX · On-site

$18 - $23/hr

The Physical Therapy Front Office Coordinator plays a vital role in ensuring seamless daily operations at a physical therapy office. Working as part of a small team, this position manages patient ...

Concentra

Physical Therapy Front Office

Sterling Heights, MI · On-site

$15.25 - $20/hr

The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ... Cross train to perform Front Office duties including greeting patients, obtaining authorization ...

New

Suarez Physical Therapy

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Physical Therapy: Full Time Front Desk Receptionist

Las Vegas, NV · On-site

$15 - $18/hr

Your previous experience in a physical therapy front office setting is beneficial. PT offices are different. Patients come in 2-3 times per week. You will help them keep on track with their visits.

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Physical Therapy Front Office information

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$9

$17

$23

How much do physical therapy front office jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for physical therapy front office in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What are physical therapy front office staff responsible for?

Physical therapy front office staff are responsible for managing administrative tasks to ensure the clinic operates smoothly. Their duties typically include greeting patients, scheduling appointments, verifying insurance information, handling billing and payments, maintaining patient records, and answering phone calls. They serve as the first point of contact for patients and play a vital role in creating a welcoming environment and supporting the clinical team.

What are the key skills and qualifications needed to thrive as a Physical Therapy Front Office staff member, and why are they important?

To thrive as a Physical Therapy Front Office staff member, you need strong organizational skills, attention to detail, and experience with scheduling and patient intake, often supported by a high school diploma or relevant administrative training. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling tools is typically required. Excellent communication, professionalism, and the ability to multitask in a fast-paced environment are essential soft skills. These competencies ensure efficient clinic operations, positive patient experiences, and accurate administrative processes.

What are typical daily responsibilities for a Physical Therapy Front Office staff member?

Physical Therapy Front Office staff are responsible for greeting patients, scheduling appointments, verifying insurance information, and managing patient records. They also handle phone calls, assist with billing inquiries, and ensure that the front desk operates smoothly. Collaboration with physical therapists and other administrative staff is common to ensure efficient patient flow and a positive experience. Attention to detail, strong communication skills, and the ability to multitask are essential for success in this role.

What is the difference between Physical Therapy Front Office vs Physical Therapy Technician?

AspectPhysical Therapy Front OfficePhysical Therapy Technician
CredentialsHigh school diploma or equivalent; certification not always requiredCertification or associate degree often preferred
Work EnvironmentFront desk, administrative area, patient schedulingClinical setting, assisting therapists with patient care
Primary ResponsibilitiesScheduling, billing, patient check-in/out, administrative tasksAssisting with exercises, setting up equipment, patient support

The Physical Therapy Front Office primarily handles administrative tasks like scheduling and billing, working in the front desk area. In contrast, the Physical Therapy Technician assists therapists directly with patient care and exercises. Both roles are essential in a physical therapy clinic but differ in responsibilities and required credentials.

More about Physical Therapy Front Office jobs
What cities are hiring for Physical Therapy Front Office jobs? Cities with the most Physical Therapy Front Office job openings:
What states have the most Physical Therapy Front Office jobs? States with the most job openings for Physical Therapy Front Office jobs include:
What job categories do people searching Physical Therapy Front Office jobs look for? The top searched job categories for Physical Therapy Front Office jobs are:
Physical Therapy Front Office jobs near you
Infographic showing various Physical Therapy Front Office job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,421 per year, or $17 per hour.

Physical Therapy Front Office Coordinator

Austin Orthopedic Institute

Austin, TX • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

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Job description

The Physical Therapy Front Office Coordinator plays a vital role in ensuring seamless daily operations at a physical therapy office. Working as part of a small team, this position manages patient scheduling, insurance verification, and front desk activities while maintaining clear communication with patients and clinical staff. The coordinator handles appointment coordination, billing support, and customer service during routine office hours, supporting a smooth and efficient patient experience.

Responsibilities

  • Schedule patient appointments and manage calendar coordination
  • Verify insurance coverage and assist with billing support
  • Oversee front desk management and telephone handling
  • Communicate effectively with patients and clinical staff
  • Maintain accurate patient records and perform data entry
  • Handle emergency scheduling changes promptly
  • Provide excellent customer service and conflict resolution

Preferred Qualifications

  • Front office experience preferred; physical therapy office experience is a bonus
  • High school diploma or equivalent
  • Familiarity with patient scheduling software and insurance verification
  • Strong customer service and communication skills
  • Ability to multitask and manage conflict effectively