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Phone Work Jobs (NOW HIRING)

TELEPHONE OPERATOR - PRN

Denison, TX

$13.75 - $17.25/hr

Qualifications Requires at least 1 year of PBX or customer service experience requiring extensive phone work. Previous hospital experience strongly preferred. Reading and numerical competency.

TELEPHONE OPERATOR - PRN

Denison, TX

$13.75 - $17.25/hr

Qualifications Requires at least 1 year of PBX or customer service experience requiring extensive phone work. Previous hospital experience strongly preferred. Reading and numerical competency.

Billing Specialist

Orlando, FL

$18 - $24.25/hr

Billing Specialist will work in the mail order line of business and manage 2 ques- POS- (no phone work), and on other days the Exceptions Cue, which is 100% phone work. It averages out to about 80 ...

You will be answering the phone as an Operator and directing the customers and also helping to sell ... Bilingual - English & Spanish Ability to build rapport with clients Work Ethic Deadline and detail ...

Be Seen First

Maintain an organized, clean, and safe work environment.  Must have Teamwork skills, a team ... phone repair).  Ability to maintain a calm, positive and professional demeanor at all the times.

Phone Operator

Monroeville, PA

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... Qualified and interested candidates please email your resume or work history to our attention. EOE ...

Phone Operator

Monroeville, PA

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... Qualified and interested candidates please email your resume or work history to our attention. EOE ...

Billing Specialist

Orlando, FL

$18 - $24.25/hr

Billing Specialist will work in the mail order line of business and manage 2 ques- POS- (no phone work), and on other days the Exceptions Cue, which is 100% phone work. It averages out to about 80 ...

No more asking people over the phone for their debit/credit cards! Our Boca Raton based company is ... work until 5 pm. No excuses. There is a 1 hour lunch break from 12 pm until 1 pm and occasional ...

No more asking people over the phone for their debit/credit cards! Our Boca Raton based company is ... work until 5 pm. No excuses. There is a 1 hour lunch break from 12 pm until 1 pm and occasional ...

Phone Operator

Bedford, PA · On-site

$13.75 - $17/hr

This team member will direct phone calls to appropriate personnel and assist all guests and ... Log all guest requests, service deficiencies, and work orders in Synergy and Opera. * Be thoroughly ...

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Phone Work information

See salary details

$8

$16

$25

How much do phone work jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for phone work in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is phone work?

Phone work refers to jobs that primarily involve making or receiving calls as a core part of daily responsibilities. This can include customer service representatives, telemarketers, technical support agents, or anyone who communicates with customers, clients, or partners over the phone. Phone work often requires good communication skills, patience, and the ability to handle a variety of situations or inquiries efficiently. Many phone work jobs are now remote or hybrid, allowing employees to work from home. These roles are important for building customer relationships and resolving issues quickly.

What are the key skills and qualifications needed to thrive in phone work, and why are they important?

To thrive in phone work, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes certifications like Customer Service Certification are commonly required. Patience, professionalism, and the ability to remain calm under pressure are vital soft skills that set top performers apart. These abilities ensure you can effectively assist customers, resolve issues efficiently, and represent the company positively during every interaction.

What are some common challenges faced in phone-based roles, and how can they be managed effectively?

Individuals working in phone-based roles often encounter challenges such as handling high call volumes, managing difficult or upset callers, and maintaining focus during repetitive tasks. Effective time management, active listening skills, and the ability to stay calm under pressure are essential for success. Many organizations offer training on de-escalation techniques and customer service best practices, and supportive supervisors or team leads are available to provide guidance. Developing strong communication skills and making use of available scripts or resources can help phone workers navigate these challenges more confidently.

What is the difference between Phone Work vs Customer Service Representative?

AspectPhone WorkCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote work, office settingsCall centers, retail, office environments
Industry UsageTelecommunications, sales, support rolesRetail, tech support, banking, hospitality
Common Search/ComparisonYesYes

Phone Work and Customer Service Representative roles often overlap, especially in call center environments. Both require strong communication skills and similar training. However, Phone Work may encompass a broader range of tasks, including sales and technical support, while Customer Service Representatives focus primarily on assisting customers with inquiries and issues. Understanding these differences can help job seekers target the right roles based on their skills and career goals.

More about Phone Work jobs

What cities are hiring for Phone Work jobs?

Cities with the most Phone Work job openings:

What states have the most Phone Work jobs?

States with the most job openings for Phone Work jobs include:

Infographic showing various Phone Work job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Customer Satisfaction Survey Phone Rep - Wixom, Michigan

Onset Marketing LLC

Wixom, MI • On-site

$17.50/hr

Part-time

Re-posted 28 days ago


Job description

Customer Satisfaction Phone Rep - work from home or office

We are growing and looking for good people.
Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.

Full flexibility of schedule within normal business hours. Work from home or in our Wixom, Michigan office.
We provide full training and support.
Previous calling experience helpful but not essential. Ideal candidates possess an upbeat, positive and enthusiastic attitude, have excellent business communication skills, and work well independently.

Job features: Flexible work schedule, part/full time, excellent team members, full training and support

We have several positions available which utilize: Customer Satisfaction Surveys, Customer engagement, Sales customer service, Outbound phone work / phone skills, Client prospecting, Sales leads, Lead generation, Business conversation skills, Business communications, Marketing and sales.


Onset Marketing is a Wixom, Michigan based marketing firm that provides marketing and sales lead generation services. Our customers include manufacturers, business service, business insurance, and engineering design firms.
www.OnsetMarketing.com
Apply Today!

Company Description

Onset Marketing is a 21-year old Wixom, Michigan based marketing firm that provides business strategic marketing, customer satisfaction services, and sales lead generation services focused on creating new sales opportunities for our clients.