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Phone Work Jobs in Florida (NOW HIRING)

Integrated Resources INC

Billing Specialist

Orlando, FL

$18 - $24.25/hr

Billing Specialist will work in the mail order line of business and manage 2 ques- POS- (no phone work), and on other days the Exceptions Cue, which is 100% phone work. It averages out to about 80 ...

Integrated Resources INC

Billing Specialist

Orlando, FL

$18 - $24.25/hr

Billing Specialist will work in the mail order line of business and manage 2 ques- POS- (no phone work), and on other days the Exceptions Cue, which is 100% phone work. It averages out to about 80 ...

Oakbrook Advisors LLC

Phone Representative

Boca Raton, FL · On-site

$1.5K/wk

No more asking people over the phone for their debit/credit cards! Our Boca Raton based company is ... work until 5 pm. No excuses. There is a 1 hour lunch break from 12 pm until 1 pm and occasional ...

Oakbrook Advisors LLC

Phone Representative

Boca Raton, FL · On-site

$1.5K/wk

No more asking people over the phone for their debit/credit cards! Our Boca Raton based company is ... work until 5 pm. No excuses. There is a 1 hour lunch break from 12 pm until 1 pm and occasional ...

paradigm

Return to Work Coordinator

Tampa, FL · Remote

$21.06 - $23/hr

Must be comfortable with heavy phone work * Customer Service Experience * Ability to manage competing priorities * Ability to work in a fast-paced work environment * Ability to meet expected ...

paradigm

Return to Work Coordinator

Tampa, FL · Remote

$21.06 - $23/hr

Must be comfortable with heavy phone work * Customer Service Experience * Ability to manage competing priorities * Ability to work in a fast-paced work environment * Ability to meet expected ...

Central Alarm Control

Dispatch Operator

Miami, FL · On-site

$14/hr

The position entails minimal phone work, heavy flow of computer work. We are the first contact for over 20,000 different companies and homes spanning from North Florida to Key West. It is our job to ...

5th HQ

Office Assistant

Hollywood, FL · On-site

$15/hr

Data entry, filing, returns processing, some phone work, etc. * Experience: Clerical/data entry experience required; reception experience beneficial. * Warehouse Task: Must be willing to engage in ...

5th HQ

Operations Coordinator

Hollywood, FL · On-site

$18/hr

Data entry, filing, returns processing, some phone work, etc. * Experience: Clerical/data entry experience required; reception experience beneficial. * Warehouse Task: Must be willing to engage in ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Phone Receptionist At Mid Florida Cancer Centers, we utilize the latest technology and research to ... Our team values the work components of every member to create a culture of people helping people ...

5th HQ

Office Clerk

Hallandale Beach, FL · On-site

$18/hr

Data entry, filing, returns processing, some phone work, etc. * Experience: Clerical/data entry experience required; reception experience beneficial. * Warehouse Task: Must be willing to engage in ...

5th HQ

Operations Assistant

Hollywood, FL

$18/hr

Data entry, filing, returns processing, some phone work, etc. * Experience: Clerical/data entry experience required; reception experience beneficial. * Warehouse Task: Must be willing to engage in ...

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All JobsPhone Work JobsPhone Work Jobs in Florida

Phone Work information

See Florida salary details

$6

$11

$19

How much do phone work jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for phone work in Florida is $11.96, according to ZipRecruiter salary data. Most workers in this role earn between $9.90 and $12.93 per hour, depending on experience, location, and employer.

What is phone work?

Phone work refers to jobs that primarily involve making or receiving calls as a core part of daily responsibilities. This can include customer service representatives, telemarketers, technical support agents, or anyone who communicates with customers, clients, or partners over the phone. Phone work often requires good communication skills, patience, and the ability to handle a variety of situations or inquiries efficiently. Many phone work jobs are now remote or hybrid, allowing employees to work from home. These roles are important for building customer relationships and resolving issues quickly.

What are the key skills and qualifications needed to thrive in phone work, and why are they important?

To thrive in phone work, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes certifications like Customer Service Certification are commonly required. Patience, professionalism, and the ability to remain calm under pressure are vital soft skills that set top performers apart. These abilities ensure you can effectively assist customers, resolve issues efficiently, and represent the company positively during every interaction.

What are some common challenges faced in phone-based roles, and how can they be managed effectively?

Individuals working in phone-based roles often encounter challenges such as handling high call volumes, managing difficult or upset callers, and maintaining focus during repetitive tasks. Effective time management, active listening skills, and the ability to stay calm under pressure are essential for success. Many organizations offer training on de-escalation techniques and customer service best practices, and supportive supervisors or team leads are available to provide guidance. Developing strong communication skills and making use of available scripts or resources can help phone workers navigate these challenges more confidently.

What is the difference between Phone Work vs Customer Service Representative?

AspectPhone WorkCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote work, office settingsCall centers, retail, office environments
Industry UsageTelecommunications, sales, support rolesRetail, tech support, banking, hospitality
Common Search/ComparisonYesYes

Phone Work and Customer Service Representative roles often overlap, especially in call center environments. Both require strong communication skills and similar training. However, Phone Work may encompass a broader range of tasks, including sales and technical support, while Customer Service Representatives focus primarily on assisting customers with inquiries and issues. Understanding these differences can help job seekers target the right roles based on their skills and career goals.

What cities in Florida are hiring for Phone Work jobs?

Cities in Florida with the most Phone Work job openings:

Phone Work jobs near you
Infographic showing various Phone Work job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $24,881 per year, or $12 per hour.

Billing Specialist

Integrated Resources INC

Orlando, FL

$18 - $24.25/hr

Contractor

Re-posted 12 days ago

Job description

Company Description

Pharmacy Company

Job Description

Title: Billing Specialist

Duration: 3-6 months
Location: Orlando FL 32812
Hours: Shift: 11:30 a.m.- 8:00 p.m., or if they prefer 12:00 noon- 8:30 p.m.

Requirements/Certifications

Requires 1-3 years of Pharmacy billing, data management, and customer service experience.

2+ Years Accounts Receivable Experience including Billing, Reconciliations, and Collections. Solomon Experience needed.

Billing Specialist will work in the mail order line of business and manage 2 ques- POS- (no phone work), and on other days the Exceptions Cue, which is 100% phone work. It averages out to about 80% phone work.

Description:

Responsible for timely and accurate client record maintenance. Support Client Billing and remittance. Research and resolve questions, complaints and grievances and ensure information in all databases is accurate and properly configured to support operations and properly record revenue.

Support Management by communicating report results through meetings/e-mails to help mitigate revenue risks. Record all contracting information regarding billing and adheres to Sarbanes Oxley Policies for Employer Solutions.

Researches and resolves Client Account Issues and ensures Billing System is updated timely, appropriately and accurately to support accurate Client Remittance and proper revenue recognition for assigned Clients. Ensures timely delivery of billing cycled invoices to Clients.

Prepares 5500 Schedules. Maintain annual audit spreadsheets for completed 5500S. Utilize billing history to initiate schedules proactively. Maintains documentation with processed information. - Researches and responds in a professional and timely manner to inquiries from both clients and other Internal Staff.

Researches information regarding complex inquiries, develops solutions, and communicates professionally the outcome by telephone and in writing. Communicates with Account Executives to ensure that Client data is gathered in a timely manner.

Responds to client/account management requests to update/change client information and ensures that all changes are made within operational guidelines and accurately support all other system related functions.

Follows through on additional requests/projects as requested by Management.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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