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Phone Work Jobs in Homestead, FL (NOW HIRING)

Central Alarm Control

Dispatch Operator

Miami, FL · On-site

$14/hr

The position entails minimal phone work, heavy flow of computer work. We are the first contact for over 20,000 different companies and homes spanning from North Florida to Key West. It is our job to ...

ZOGAM

Cellphone Repair Technician

Miami, FL

$14.75 - $19.25/hr

... Work Hours: 9am-7pm; 5 jobs a day 2hr increments. Miles & mileage contained in rate. Technician will complete in-home/office repair calls for cracked cell phone screens. Candidates must have worked ...

ZOGAM

Cellphone Repair Technician

Miami, FL · On-site

$14.75 - $19.25/hr

... Work Hours: 9am-7pm; 5 jobs a day 2hr increments. Miles & mileage contained in rate. Technician will complete in-home/office repair calls for cracked cell phone screens. Candidates must have worked ...

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All JobsPhone Work JobsPhone Work Jobs in Homestead, FL

Phone Work information

See Homestead, FL salary details

$8

$14

$23

How much do phone work jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for phone work in Homestead, FL is $14.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $15.91 per hour, depending on experience, location, and employer.

What is phone work?

Phone work refers to jobs that primarily involve making or receiving calls as a core part of daily responsibilities. This can include customer service representatives, telemarketers, technical support agents, or anyone who communicates with customers, clients, or partners over the phone. Phone work often requires good communication skills, patience, and the ability to handle a variety of situations or inquiries efficiently. Many phone work jobs are now remote or hybrid, allowing employees to work from home. These roles are important for building customer relationships and resolving issues quickly.

What are the key skills and qualifications needed to thrive in phone work, and why are they important?

To thrive in phone work, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes certifications like Customer Service Certification are commonly required. Patience, professionalism, and the ability to remain calm under pressure are vital soft skills that set top performers apart. These abilities ensure you can effectively assist customers, resolve issues efficiently, and represent the company positively during every interaction.

What are some common challenges faced in phone-based roles, and how can they be managed effectively?

Individuals working in phone-based roles often encounter challenges such as handling high call volumes, managing difficult or upset callers, and maintaining focus during repetitive tasks. Effective time management, active listening skills, and the ability to stay calm under pressure are essential for success. Many organizations offer training on de-escalation techniques and customer service best practices, and supportive supervisors or team leads are available to provide guidance. Developing strong communication skills and making use of available scripts or resources can help phone workers navigate these challenges more confidently.

What is the difference between Phone Work vs Customer Service Representative?

AspectPhone WorkCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote work, office settingsCall centers, retail, office environments
Industry UsageTelecommunications, sales, support rolesRetail, tech support, banking, hospitality
Common Search/ComparisonYesYes

Phone Work and Customer Service Representative roles often overlap, especially in call center environments. Both require strong communication skills and similar training. However, Phone Work may encompass a broader range of tasks, including sales and technical support, while Customer Service Representatives focus primarily on assisting customers with inquiries and issues. Understanding these differences can help job seekers target the right roles based on their skills and career goals.

Phone Work jobs near you
Infographic showing various Phone Work job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $30,588 per year, or $14.7 per hour.

Dispatch Operator

Central Alarm Control

Miami, FL • On-site

$14/hr

Full-time

Re-posted 4 hours ago

Job description

Job Title: Dispatch Operator

Our company is a 24 hour Alarm Monitoring Company. We are currently hiring Candidates for the following shift: Saturday and Sunday 6:45 am to 7:45 pm as well as Monday and Tuesday Overnight - 10:45 pm to 7:15 am. The shift is paid at 14.00/hr. We do provide paid training. The position entails minimal phone work, heavy flow of computer work. We are the first contact for over 20,000 different companies and homes spanning from North Florida to Key West. It is our job to notify Police and/or Fire Departments when an alarm has been activated. We dispatch the authorities for Fire, Burglary, Panic, Hold-up, Medical and Ambush Alarms, and much more.
Requirements:
  • Must have your own transportation.
  • English is a requirement.
  • Bi-lingual and Customer Service experience is a plus but not required.
  • Must be available Holidays. 
  • Paid training provided.
  • Pass a background check and drug test.

Please contact our office at yosvani@centralalarmcontrol.com to schedule an interview. Interviews will be scheduled between the hours of 10:00am and 3:30pm Monday thru Friday.