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Phone Work Jobs in Utah (NOW HIRING)

Successful candidates will bring great work ethic and energy, with a consistent track record of ... Devote yourself to ensuring customer satisfaction via phone communications * Deal with customer ...

Service Advisor

Woods Cross, UT ยท On-site

$22/hr

Authorized to work in the United States * Requirement of Multi-Factor Authentication apps on cell phone Benefits: * Comprehensive Benefits : Medical, Dental, and Vision coverage, HSA match, TelaDoc ...

Service Advisor

Woods Cross, UT ยท On-site

$22/hr

Authorized to work in the United States * Requirement of Multi-Factor Authentication apps on cell phone Benefits: * Comprehensive Benefits : Medical, Dental, and Vision coverage, HSA match, TelaDoc ...

The ideal candidate will be comfortable with high-volume phone work, tracking metrics, and proactively pursuing potential clients. Key Responsibilities: * Outbound Prospecting: Generate new business ...

Customer Service Rep (09114)

Harrisville, UT ยท On-site

$15.75 - $21.25/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift ...

Customer Service Rep (07552)

Centerville, UT ยท On-site

$15 - $20.50/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift ...

Customer Service Rep (07529)

Kaysville, UT ยท On-site

$14.50 - $19.75/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift ...

Customer Service Rep (07529)

Kaysville, UT ยท On-site

$14.50 - $19.75/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift ...

Customer Service Rep (09108)

North Ogden, UT ยท On-site

$15.75 - $21.25/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift ...

Customer Service Rep (09108)

Ogden, UT ยท On-site

$15.75 - $21.25/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. * Work as part of a team and assist each other by being on time for their shift ...

Customer Service Rep (07552)

Centerville, UT ยท On-site

$15 - $20.50/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift ...

Customer Service Rep (07529)

Kaysville, UT ยท On-site

$14.50 - $19.75/hr

Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift ...

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Phone Work information

See Utah salary details

$8

$14

$23

How much do phone work jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for phone work in Utah is $14.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.77 per hour, depending on experience, location, and employer.

What is phone work?

Phone work refers to jobs that primarily involve making or receiving calls as a core part of daily responsibilities. This can include customer service representatives, telemarketers, technical support agents, or anyone who communicates with customers, clients, or partners over the phone. Phone work often requires good communication skills, patience, and the ability to handle a variety of situations or inquiries efficiently. Many phone work jobs are now remote or hybrid, allowing employees to work from home. These roles are important for building customer relationships and resolving issues quickly.

What are the key skills and qualifications needed to thrive in phone work, and why are they important?

To thrive in phone work, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes certifications like Customer Service Certification are commonly required. Patience, professionalism, and the ability to remain calm under pressure are vital soft skills that set top performers apart. These abilities ensure you can effectively assist customers, resolve issues efficiently, and represent the company positively during every interaction.

What are some common challenges faced in phone-based roles, and how can they be managed effectively?

Individuals working in phone-based roles often encounter challenges such as handling high call volumes, managing difficult or upset callers, and maintaining focus during repetitive tasks. Effective time management, active listening skills, and the ability to stay calm under pressure are essential for success. Many organizations offer training on de-escalation techniques and customer service best practices, and supportive supervisors or team leads are available to provide guidance. Developing strong communication skills and making use of available scripts or resources can help phone workers navigate these challenges more confidently.

What is the difference between Phone Work vs Customer Service Representative?

AspectPhone WorkCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote work, office settingsCall centers, retail, office environments
Industry UsageTelecommunications, sales, support rolesRetail, tech support, banking, hospitality
Common Search/ComparisonYesYes

Phone Work and Customer Service Representative roles often overlap, especially in call center environments. Both require strong communication skills and similar training. However, Phone Work may encompass a broader range of tasks, including sales and technical support, while Customer Service Representatives focus primarily on assisting customers with inquiries and issues. Understanding these differences can help job seekers target the right roles based on their skills and career goals.

Infographic showing various Phone Work job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $30,311 per year, or $14.6 per hour.

Cell Phone Sales/Repair Technician

Phone Zone

Tooele, UT โ€ข On-site

$12 - $13/hr

Full-time

Posted 12 days ago


Job description

Cell Phone Technician - Job Description

Phone Zone is on a mission to bring trust and quality to the device repair needs of customers everywhere. We also carry a large selection of phone accessories and used phones. Not only do we respect technology, but most importantly we care about the people using it. We put our customer's satisfaction above all else.

Cell Phone Technician - Job requirements:

- Self Motivated

- A Team player

- Sales minded

- Wireless phone and accessories sales experience is a plus.

Cell Phone Technician - Job Duties:

- Sales and Customer Service

- General understanding and troubleshooting of mobile operating systems and platforms

- Fixing smartphones and tablets

- Meet and exceed sales and repair performance goals - Assist in the daily operations of the location

Cell Phone Technician - Compensation:

- Hourly + Bonuses

- We Provide Free Tech Training

Must be available to work weekends and Holidays.

Job Type: Full Time/Part Time

Clean Background Check required

Experience:

  • Retail Sales experience preferred
  • Smartphone repair experience a plus

Additional Compensation:

  • Bonuses

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • Detail-oriented -- Must focus on the details of work
  • Disciplined -- Must follow a specified sales/service outline for success

Work Remotely:

  • No