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Phone Friend Jobs (NOW HIRING)

Doola

BYOF (Bring Your Own Friend) (Remote)

So we want you and your best friend, best friends, favorite former colleagues, hackathon buddy ... US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow ...

A Dog's Best Friend

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Receptionist / Reservation Specialist - Doggy Daycare

Vancouver, WA · On-site

$18.50 - $20/hr

... Friend. In this role, you will be the first point of contact for clients, ensuring that every ... phone, email, text, and in person interactions, simultaneously without sacrificing quality or ...

Friend that Cooks

Personal Chef - Dallas

Dallas, TX · On-site

$32.09/hr

At Friend That Cooks, you can keep doing what you love while building a career that leaves room for ... phone with a data plan and comfortable with technology * responsible attitude and good ...

Friend that Cooks

Personal Chef - Chicago

Chicago, IL · On-site

$32.09/hr

At Friend That Cooks, you can keep doing what you love while building a career that leaves room for ... phone with a data plan and comfortable with technology * responsible attitude and good ...

Friend that Cooks

Personal Chef - Atlanta

Atlanta, GA · On-site

$24.93/hr

At Friend That Cooks, you can keep doing what you love while building a career that leaves room for ... phone with a data plan and comfortable with technology * responsible attitude and good ...

Friend that Cooks

Personal Chef - Denver

Denver, CO · On-site

$24.93/hr

At Friend That Cooks, you can keep doing what you love while building a career that leaves room for ... phone with a data plan and comfortable with technology * responsible attitude and good ...

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Phone Friend information

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$8

$16

$25

How much do phone friend jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for phone friend in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Phone Friend?

Phone Friends are volunteers or professionals who provide companionship, emotional support, and social interaction over the phone, often to individuals who may feel lonely or isolated. Their main role is to listen, chat, and sometimes offer advice or resources, but they do not provide medical or therapeutic counseling. Phone Friends are commonly part of community organizations, support services, or helplines and play a vital role in improving mental well-being by creating human connection. Conversations are typically confidential, and the service is often free or low-cost.

What are the key skills and qualifications needed to thrive as a Phone Friend, and why are they important?

To thrive as a Phone Friend, you need excellent listening skills, strong verbal communication, and a compassionate understanding of emotional support, often backed by basic training in active listening or mental health first aid. Familiarity with call center systems, phone etiquette protocols, and sometimes secure communication tools is also helpful. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for providing effective support, building trust, and ensuring the well-being of people seeking help or companionship over the phone.

What are some common challenges faced by Phone Friends when supporting callers, and how can they effectively handle them?

Phone Friends often encounter callers who are experiencing loneliness, distress, or emotional difficulties. One common challenge is managing conversations with individuals who may be hesitant to open up or who express strong emotions. To handle these situations effectively, Phone Friends use active listening, empathy, and gentle prompting to build trust and provide support. They also receive training and ongoing supervision to ensure they can maintain professional boundaries and prioritize self-care, helping them remain effective and resilient in their role.

What is the difference between Phone Friend vs Customer Service Representative?

AspectPhone FriendCustomer Service Representative
Required CredentialsMinimal; often no formal certification neededHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or phone-based; informal settingCall centers, retail, or office settings
Industry UsageSupport for emotional well-being, companionshipHandling customer inquiries, support, and service
Common Search/ComparisonYesNo

While both roles involve phone communication, a Phone Friend primarily offers emotional support and companionship, often with minimal formal credentials and a flexible work environment. In contrast, a Customer Service Representative handles product or service inquiries, requiring more formal training and typically working in structured settings. Understanding these differences helps clarify job expectations and career paths in phone-based roles.

What cities are hiring for Phone Friend jobs?

Cities with the most Phone Friend job openings:

What states have the most Phone Friend jobs?

States with the most job openings for Phone Friend jobs include:

What are popular job titles related to Phone Friend jobs?

For Phone Friend jobs, the most frequently searched job titles are:

Infographic showing various Phone Friend job openings in the United States as of September 2026, with employment types broken down into 18% Full Time, and 82% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,296 per year, or $16 per hour.

Bilingual Site Support Associate

Providence, RI • On-site

Children's Friend
See more jobs at Children's Friendexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Welcome and assist clients, staff, and visitors with professionalism and warmth.

  • Manage reception duties including handling phone calls, maintaining appointment logs, and checking in visitors.

  • Perform administrative tasks such as mail handling, supply tracking, data entry, and supporting minor maintenance and repairs.

Job description

???? Join Our Team: Bilingual Site Support Associate ????

Location: Providence, RI- Tempo Site located at 53 George M Cohan Blvd, Providence, RI 02903 
Department: Administration
Reports To: Administrative Support Supervisor
Employment Type: BOTH FULL TIME AND PART TIME AVAILABLE!  Full Time Hours- Monday- Friday, 7.5 hours per day, 37.5 hours per week.  Part Time Hours- Monday- Friday- shifts vary, 29 hours per week

Pay: 16.62/hr

Are you passionate about providing exceptional client support while keeping operations running smoothly? Do you thrive in a dynamic environment and enjoy helping people feel welcome and safe? Children’s Friend is looking for a Bilingual Site Support Associate to be the face and backbone of our site operations!

????️ What You’ll Do:

  • Welcome and assist clients, staff, and visitors with professionalism and warmth

  • Manage reception duties: phone calls, appointment logs, visitor check-ins

  • Perform key administrative tasks like mail handling, supply tracking, and data entry

  • Maintain the cleanliness and safety of indoor and outdoor facilities

  • Support minor maintenance needs and coordinate repairs

  • Assist with bilingual (Spanish-English) translation for forms and communication

  • Float between locations as needed, offering support across multiple sites

???? What You Bring:

  • High School diploma or GED required

  • Bilingual in Spanish is required

  • Experience in reception, customer service, janitorial, or facility support preferred

  • Strong interpersonal and organizational skills

  • Proficient in Microsoft Office and standard office equipment

  • ServSafe certification is a plus (or willingness to complete upon hire)

  • Reliable transportation and flexibility to work at various locations

???? Physical & Work Requirements:

  • Able to lift up to 20 lbs, stand for long periods, and work both indoors and outdoors in varied conditions

  • Comfortable performing cleaning and basic maintenance tasks

❤️  Why Join Us?

At Children’s Friend, we don’t just offer a job — we offer purpose. Our supportive and inclusive team is dedicated to uplifting families and making a lasting impact in the community. You’ll enjoy:

  • A dynamic, mission-driven workplace.

  • Opportunities to lead, learn, and grow.

  • A voice in shaping programs that change lives.

???? Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at talent@cfsri.org.

Children’s Friend offers a comprehensive benefits package to employees that includes the following:

  • Medical Dental and Vision coverage 
  • Employer contributions to the 403(b) plan
  • Employer-paid Life and Disability insurance 
  • Flex Spending Accounts 
  • 12 Paid Holidays 
  • Competitive Vacation Benefits 
  • Training and Professional Development 
  • Education Assistance 
  • Student Loan Repayment Assistance