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Phone Assistant Jobs in Tennessee (NOW HIRING)

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Claims Assistant

Nashville, TN · On-site

$45K - $48K/yr

This role involves answering phone calls, creating new claim records, verifying information, and processing mail. Claims Assistant Duties and Responsibilities · Answer multiple phone lines · Create ...

Recruiting Assistant

Nashville, TN · On-site

$18 - $21/hr (+ commission)

Phone mastery and a sales / relationship development mindset are critical. You will also be an ... Recruiting Assistant - Primary Responsibilities: * Present a positive and welcoming experience for ...

Admin Assistant

Knoxville, TN · On-site

$17.25 - $23.25/hr

Acadia Landscape is seeking an Admin Assistant to support all front-office operations. This ... email, phone, and lead-generation platforms CRM data entry and updates Maintaining back-office ...

Claims Assistant

Columbia, TN · On-site

$16 - $20.25/hr

Claims Assistant 90 Day CTH Office Attire: Office/Business Casual Office Admin/Clerical role ... Phone calls * Telephone list * Adjuster number list * Indexing Subrogation: * Demand creation ...

Answer and direct incoming phone calls. * Greet clients and visitors professionally. * Schedule ... Legal Assistant Duties * Maintain electronic and physical case files. * Request and organize ...

Medical Assistant

Oak Ridge, TN · On-site

$17 - $21.75/hr

May welcome and greet all patients and visitors in person or over the phone. Qualifications * Minimum High School Diploma or GED required. * Completion of a Medical Assistant program or one year of ...

Medical Assistant

Oak Ridge, TN · On-site

$17 - $21.75/hr

Maywelcome and greet all patients and visitors in person or over the phone. Qualifications * Minimum High School Diploma or GEDrequired. * Completion of a Medical Assistant program or one year of ...

Showing results 21-40

Phone Assistant information

See Tennessee salary details

$6

$17

$28

How much do phone assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for phone assistant in Tennessee is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.10 and $19.41 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in Tennessee?

The most popular types of Phone jobs in Tennessee are:

What are popular job titles related to Phone Assistant jobs in Tennessee?

For Phone Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Tennessee look for?

The top searched job categories for Phone Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Phone Assistant jobs?

Cities in Tennessee with the most Phone Assistant job openings:

Infographic showing various Phone Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,559 per year, or $17.1 per hour.

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Re-posted 26 days ago


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Job description

The Credit Assistant role enters applications into TITAN, pulls credit bureaus for potential customers, and verifies applications for accuracy. Professional phone etiquette and good follow-up skills are required. Needs attention to detail when collecting information from application system or over the phone from potential customers. Some over time may be required.
High School diploma required, computer literate, ability to multi-task while maintaining attention to detail, and professional phone etiquette.
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