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Phone Assistant Jobs in Ohio (NOW HIRING)

Rainbow Restoration

Office Assistant

Fairfield, OH · On-site

$20 - $22/hr

Office Assistant/Support Position Rainbow International of Cinti/NKY is a full service property ... Correspond with insurance adjusters and phone owners as needed * Work closely with the Project ...

FastSigns

Office Assistant

Cleveland, OH · On-site

$14/hr

Answer the phone and direct callers to the appropriate individual. * Copy and file documents, work orders, estimates, invoices, etc., as needed. * Assist the sales team as needed (i.e.: by contacting ...

Ulliman Schutte

Administrative Assistant

Miamisburg, OH · On-site

$35K/yr

Administrative Assistant Responsibilities: Front Desk & Reception * Provide consistent front-desk ... Answer, screen, and route incoming phone calls; take accurate messages and respond to routine ...

Ulliman Schutte

Administrative Assistant

Miamisburg, OH · On-site

$35K/yr

Administrative Assistant Responsibilities: Front Desk & Reception * Provide consistent front-desk ... Answer, screen, and route incoming phone calls; take accurate messages and respond to routine ...

IICRC

Office Assistant

Fairfield, OH · On-site

$20 - $22/hr

Office Assistant/Support Rainbow International of Cinti/NKY is a full service property restoration ... Correspond with insurance adjusters and phone owners as needed * Work closely with the Project ...

CFS

Administrative Assistant

Uniontown, OH · On-site

$14.50 - $19.75/hr

Handle phone calls, emails, and general correspondence * Prepare documents and maintain filing systems * Assist with data entry, recordkeeping, and office supply management * Support team members ...

Alphabe Insight

Office Assistant

Columbus, OH · On-site

$15.75 - $20.50/hr

Answer and direct incoming phone calls and emails * Organize files, records, and office documentation * Assist with scheduling and calendar management * Support internal departments with operational ...

FastSigns

Office Assistant

Cleveland, OH · On-site

$14/hr

Answering the phone and directing callers to the appropriate individual. * Copying and filing ... Assist at the front counter as needed. Understand the sales process enough to consult with ...

Lake County ADAMHS Board

Administrative Assistant

Mentor, OH · Hybrid

$16 - $21.75/hr

Administrative Assistant Lake County ADAMHS Board The Alcohol, Drug Addiction, and Mental Health ... Answer phone calls, emails, and mail; provide professional and timely responses. Offer clerical ...

CFS

Administrative Assistant/Receptionist

Dayton, OH · On-site

$16 - $20.25/hr

Providing professional phone coverage and managing multi-line phone systems and switchboards What We're Looking For The ideal Administrative Assistant/Receptionist is highly organized, proactive ...

Mancan

Office Assistant

Newark, OH

$17.50/hr

Key Responsibilities: - Answer and direct incoming phone calls and greet visitors in a professional ... - Assist with accounts receivable and accounts payable - Provide support for minor HR-related ...

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Phone Assistant information

See Ohio salary details

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$25

How much do phone assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for phone assistant in Ohio is $15.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.87 and $17.58 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in Ohio?

The most popular types of Phone jobs in Ohio are:

What are popular job titles related to Phone Assistant jobs in Ohio?

For Phone Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Ohio look for?

The top searched job categories for Phone Assistant jobs in Ohio are:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,204 per year, or $15.5 per hour.