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Phone Assistant Jobs in Ohio (NOW HIRING)

Arcis Golf

Front Desk Attendant

Dublin, OH · On-site

$12.25 - $15.75/hr

Provide exceptional customer service in person and over the phone * Assist with general club inquiries, directions, and event information * Maintain confidentiality and discretion regarding member ...

Arcis Golf

Front Desk Attendant

Dublin, OH · On-site

$12.50 - $16.25/hr

Provide exceptional customer service in person and over the phone * Assist with general club inquiries, directions, and event information * Maintain confidentiality and discretion regarding member ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · Remote

$3.2K/wk

Minimum of 3 years of experience as an Executive Assistant to C-levels (CEO, COO etc) Bachelor's degree or any certificate course (required) Excellent phone, email, and instant messaging ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · On-site +1

Ad hoc tasks Qualifications: • Minimum of 3 years of experience as an Executive Assistant to C-levels (CEO, COO etc) • Bachelor's degree or any certificate course (required) • Excellent phone ...

Wing Assistant

General Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

Ad hoc tasks Qualifications: • At least 6 months to 1 year of experience as a Virtual Assistant • At least 18 years of age and completed Senior High School • Excellent phone, email, and instant ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · Remote

$3.2K/wk

Minimum of 3 years of experience as an Executive Assistant to C-levels (CEO, COO etc) Bachelor's degree or any certificate course (required) Excellent phone, email, and instant messaging ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · On-site +1

Ad hoc tasks Qualifications: • Minimum of 3 years of experience as an Executive Assistant to C-levels (CEO, COO etc) • Bachelor's degree or any certificate course (required) • Excellent phone ...

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Phone Assistant information

See Ohio salary details

$6

$15

$25

How much do phone assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for phone assistant in Ohio is $15.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.87 and $17.58 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in Ohio?

The most popular types of Phone jobs in Ohio are:

What are popular job titles related to Phone Assistant jobs in Ohio?

For Phone Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Ohio look for?

The top searched job categories for Phone Assistant jobs in Ohio are:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,204 per year, or $15.5 per hour.

Remote Customer Support Associate

Essence Journey

Kings Mills, OH • On-site

$16.50 - $22.50/hr

Other

Posted 14 days ago

Job description

Remote Customer Support Associate

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key responsibilities include:

  • Provide timely, professional support to clients via email, chat, and phone
  • Assist with scheduling, follow-ups, and general administrative tasks
  • Maintain accurate records and document client interactions
  • Collaborate with internal teams to resolve issues and improve overall client satisfaction
  • Identify opportunities to enhance processes and improve the client experience

Qualifications:

  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools, email, and chat platforms for remote work
  • Ability to work independently while managing priorities effectively
  • Previous experience in customer service, administration, or support is a plus but not required

Benefits:

  • Flexible remote work schedule
  • Professional development opportunities and access to training programs
  • Collaborative and supportive team culture
  • Access to company resources and tools to ensure success
  • Exclusive employee perks

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

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