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Phone Assistant Jobs in Ohio (NOW HIRING)

Rheem

HVAC Counter Sales Associate - Lima, OH

Lima, OH · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answering customer calls professionally, politely and promptly on a multi extension phone * Assist with pulling orders and entry into the database for processing * Provide recommendations or ...

Rheem

HVAC Counter Sales Associate - Dayton, OH

Dayton, OH · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answering customer calls professionally, politely and promptly on a multi extension phone * Assist with pulling orders and entry into the database for processing * Provide recommendations or ...

STRITTMATHER & SONS INC

Office Assistant

Vermilion, OH · On-site

$18 - $22/hr

Your responsibilities will include answering phone calls, scheduling service appointments, planning ... Preferred: Previous experience as an Administrative Assistant or in a similar position

STRITTMATHER & SONS INC

Office Assistant

Vermilion, OH · On-site

$18 - $22/hr

Your responsibilities will include answering phone calls, scheduling service appointments, planning ... Preferred: Previous experience as an Administrative Assistant or in a similar position

STRITTMATHER & SONS INC

Office Assistant

Vermilion, OH · On-site

$18 - $22/hr

Your responsibilities will include answering phone calls, scheduling service appointments, planning ... Preferred: Previous experience as an Administrative Assistant or in a similar position

J.R. Demos & Merchandising

Office Assistant

Cincinnati, OH · On-site

$16 - $21/hr

Field incoming phone calls * Assist in the implementation of a filing system and file documents - physical and electronic * Assist in the organization of documents and supplies Below are the skills ...

J.R. Demos & Merchandising

Office Assistant

Cincinnati, OH · On-site

$16 - $21/hr

Field incoming phone calls * Assist in the implementation of a filing system and file documents - physical and electronic * Assist in the organization of documents and supplies Below are the skills ...

J.R. Demos & Merchandising

Office Assistant

Cincinnati, OH · On-site

$16 - $21/hr

Field incoming phone calls * Assist in the implementation of a filing system and file documents - physical and electronic * Assist in the organization of documents and supplies Below are the skills ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to ...

Surge Staffing

HR Assistant

Mcconnelsville, OH · On-site

$20 - $25/hr

This role will assist with APD payroll , job postings, candidate phone screens, job fairs, and other administrative HR functions. Responsibilities * Assist with processing and maintaining payroll ...

Wing Assistant

Lead Generation Specialist (US)

Columbus, OH · On-site +1

$2.4K - $3.5K/mo

Google Calendar) • Excellent phone, email, and instant messaging communication skills • Tech ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Surge Staffing

HR Assistant

Mcconnelsville, OH · On-site

$20 - $25/hr

This role will assist with APD payroll , job postings, candidate phone screens, job fairs, and other administrative HR functions. Responsibilities * Assist with processing and maintaining payroll ...

Rainbow International Of Cincinnati

Office Manager

Fairfield, OH · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a dynamic individual to fill the Office Assistant/Support position. This ... Correspond with insurance adjusters and phone owners as needed * Work closely with the Project ...

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Showing results 21-40

All JobsPhone JobsPhone Assistant JobsPhone Assistant Jobs in Ohio

Phone Assistant information

See Ohio salary details

$6

$15

$25

How much do phone assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for phone assistant in Ohio is $15.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.87 and $17.58 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in Ohio?

The most popular types of Phone jobs in Ohio are:

What are popular job titles related to Phone Assistant jobs in Ohio?

For Phone Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Ohio look for?

The top searched job categories for Phone Assistant jobs in Ohio are:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,204 per year, or $15.5 per hour.

HVAC Counter Sales Associate - Lima, OH

Rheem

Lima, OH • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description


Join 2J Supply, proudly part of Rheem Air Distribution, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!
With over 60 years of trusted service, 2J Supply has built a strong network across Ohio, Kentucky, West Virginia, and Indiana, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors.
At 2J Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company-creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we're stronger than ever and committed to:
  • Excellence in Service
  • Building Relationships
  • Taking Ownership
  • Leading Responsibly

Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers! We offer:
  • $20+ per hour
  • Health, Dental, Vision, Life Insurance
  • Paid Time Off, Paid Holidays
  • 401K with Day 1, Fully Vested 6% company match!

40+ hours/week -- Monday - Friday -- Normally scheduled 8 hours/day - between 7:00am - 4:30pm Hours may vary based on business need.
Responsibilities
  • Greeting and assisting customers in a prompt professional manner
  • Answering customer calls professionally, politely and promptly on a multi extension phone
  • Assist with pulling orders and entry into the database for processing
  • Provide recommendations or solutions to customers regarding HVAC products
  • Accurately process orders and manage customer accounts
  • Stock inventory as needed in the showroom
  • Price out basic quotes & product availability from vendors
  • Process warranty claims
  • General cleaning & showroom upkeep
  • Other duties as assigned

Qualifications
  • Customer Service experience required.
  • Sales experience is preferred
  • Distributor knowledge preferred. HVAC knowledge a plus.
  • Computer literate and able to learn an inventory system.
  • High school diploma or GED completion is required.
  • Effective communication skills, both verbal and written.
  • The physical abilities required for this position include walking; grasping; kneeling; crawling; reaching; carrying; stooping; crouching; standing; sitting; climbing; lifting (up to 100lbs).

We are an Equal Opportunity Employer. Employment is contingent upon completion of a successful Background Check, Drug Screen, and Motor Vehicle Report.
About Us
At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we're passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives-every day.
Our Behavior Based Values set us apart:
  • Listening to Understand - Open mind, learning from others, accepting feedback, embracing the objective
  • Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
  • Thinking Creatively - Applying creativity, seeking improvements, understanding from the customers' lens
  • Acting with Responsibility - Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.
Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

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