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Pharmacy Implementation Manager Jobs (NOW HIRING)

Implementation Support Specialist

Lehi, UT ยท On-site +1

$23 - $27/hr

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... Job Summary: SmithRx is looking for an Implementation Support Specialist to join the company ...

New

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... Job Summary: SmithRx is looking for an Implementation Support Specialist to join the company ...

New

The Implementation Manager is responsible for enhancement to existing products and development of ... Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account ...

The Implementation Manager is responsible for enhancement to existing products and development of ... Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account ...

The Implementation Manager is responsible for enhancement to existing products and development of ... Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account ...

The Implementation Manager is responsible for enhancement to existing products and development of ... Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account ...

Senior Implementations Analyst

Northbrook, IL ยท On-site

$46K - $112K/yr

The Implementations Team supports CVS Caremark, the nations leading pharmacy benefit manager (PBM). Implementations Managers play a critical role in onboarding new clients, ensuring their ...

The Implementations Team supports CVS Caremark, the nations leading pharmacy benefit manager (PBM). Implementations Managers play a critical role in onboarding new clients, ensuring their ...

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Pharmacy Implementation Manager information

See salary details

$39K

$103.5K

$168K

How much do pharmacy implementation manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for pharmacy implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pharmacy Implementation Manager, and why are they important?

To thrive as a Pharmacy Implementation Manager, you generally need a background in pharmacy or healthcare, strong project management skills, and experience with process improvement, often supported by a relevant degree or certification. Familiarity with pharmacy management systems, electronic health records (EHRs), and project management tools like Microsoft Project or Jira is typically required. Outstanding communication, leadership, and problem-solving skills help build consensus among diverse stakeholders and ensure smooth project rollouts. These skills and qualities are vital to successfully implementing new systems, improving pharmacy operations, and achieving organizational goals.

What does a Pharmacy Implementation Manager do?

A Pharmacy Implementation Manager oversees and coordinates the rollout of new pharmacy programs, systems, or technologies within a healthcare organization or pharmacy chain. They work closely with cross-functional teams, including IT, pharmacy staff, and vendors, to ensure projects are delivered on time and meet all regulatory and operational requirements. Their responsibilities include training staff, troubleshooting issues, and monitoring the progress of implementations to ensure successful adoption. This role is vital in improving pharmacy workflows, patient safety, and overall service quality.

What are the main challenges faced by a Pharmacy Implementation Manager during the rollout of new pharmacy systems?

Pharmacy Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, ensuring seamless data migration, and training staff on new technologies. Coordination between pharmacy teams, IT, and vendors is critical, and managing timelines while minimizing disruption to daily operations can be complex. Effective communication and proactive problem-solving are essential to address issues quickly and ensure a smooth implementation process.

What is the difference between Pharmacy Implementation Manager vs Pharmacy Project Coordinator?

AspectPharmacy Implementation ManagerPharmacy Project Coordinator
CredentialsPharmacy license, project management certification (e.g., PMP)Relevant healthcare or pharmacy certifications, project coordination experience
Work EnvironmentHealthcare settings, pharmacy systems, hospital or retail pharmaciesPharmacy departments, healthcare facilities, supporting project teams
Employer & Industry UsageHospitals, retail chains, healthcare IT companiesPharmacy chains, healthcare organizations, pharmacy software providers
Common Search & ComparisonFocuses on leading pharmacy system implementations and strategic planningSupports project execution, scheduling, and coordination tasks

The Pharmacy Implementation Manager primarily leads pharmacy system implementations, requiring project management skills and pharmacy expertise. In contrast, the Pharmacy Project Coordinator supports project tasks, focusing on coordination and scheduling. Both roles are vital in pharmacy projects but differ in responsibility level and scope.

More about Pharmacy Implementation Manager jobs
What cities are hiring for Pharmacy Implementation Manager jobs? Cities with the most Pharmacy Implementation Manager job openings:
What states have the most Pharmacy Implementation Manager jobs? States with the most job openings for Pharmacy Implementation Manager jobs include:
Infographic showing various Pharmacy Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Implementation Support Specialist

Implementation Support Specialist

SmithRx

Lehi, UT โ€ข On-site, Remote

$23 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

New


Job description

Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
  • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always.
  • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:
SmithRx is looking for an Implementation Support Specialist to join the company's Customer Success team to support all core Implementation functions ensuring the high quality of the SmithRx product.
As an Implementation Specialist you will support the Implementation Team Members during the overall implementation plan and project phase.
What you will do:
  • Responsible for being the main point of contact for TPA (an external client) for new group implementations
  • Responsible for gathering the TPA requirements which include but are not limited to points of contacts, due dates, account structures, group numbers, invoicing, ID cards, eligibility files, etc.
  • Ensure all requirements are documented in the standard project templates and tools
  • Assist the Implementation Manager and/or Implementation Analysts with project tasks throughout the new group implementation lifecycle
  • Maintain a detailed project plan and an open items log for project monitoring purposes
  • Manage day to day coordination and task managements for a pod of Implementation Managers and/or Implementation Specialists to maintain workplace productivity
  • Conduct administrative tasks supporting data entry of new group implementations within the applicable systems
  • Build client profile utilizing CRM tool
  • Act as a liaison between the internal contracting team and the Implementation Team
  • Act as a liaison between the internal invoicing team and the Implementation Team
  • Provide go live support to the Implementation Managers, Implementation Analysts and the TPA
  • Participate in post go live discussion to improve identified performance opportunities
  • Participate in the new group implementation lifecycle
  • Participate in internal and external client meetings
  • Ability to organize high volume tasks and meet the appropriate deadline(s) or project milestones
  • Provide attention to detail on all project requirements to ensure the client's needs are met
  • Ability to be a self-starter and take initiatives

What you will bring to SmithRx:
  • Bachelor's degree or equivalent work experience preferred
  • Healthcare and/or pharmacy experience strongly preferred
  • Experience coordinating complex tasks across multiple projects and clients
  • Experience in a customer service role
  • Corporate experience preferred
  • Proficiency in Microsoft Office required
  • Proficiency in the Google platform/apps preferred
  • Proficiency using Salesforce
  • Strong communication skills via face-to-face meetings, conference calls and written correspondence
  • Strong team orientation and desire to succeed
  • Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company
  • Ability to work with tight deadlines and solve for near term deliverables
  • Ability to manage multiple projects and tasks with grace, efficiency, and ownership

What SmithRx Offers You:
  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
  • 3 Weeks Paid Time Off
  • Paid Company Holidays
  • Paid Parental Leave Benefits
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-Term and Long-Term Disability
  • Wellness Benefits
  • Commuter Benefits
  • Employee Assistance Program (EAP)
  • Well-stocked Kitchen In Office Locations
  • Professional Development and Training Opportunities

Plano, TX Pay Range
$23-$27 USD
Lehi, UT Pay Range
$23-$27 USD
Compensation & Benefits
  • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
  • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.