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Pge Customer Service Jobs (NOW HIRING)

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Pge Customer Service information

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$9

$18

$26

How much do pge customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for pge customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Pge Customer Service vs Pge Meter Reader?

AspectPge Customer ServicePge Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOffice settings, call centers, customer locationsOutdoor, fieldwork, customer premises
Employer & Industry UsageUtility companies, customer support departmentsUtility companies, field operations
Common Search & ComparisonCustomer support roles, billing inquiriesMeter reading, field technician roles

While Pge Customer Service focuses on assisting customers with billing, service issues, and inquiries in office or call center settings, Pge Meter Reader involves outdoor fieldwork to read utility meters at customer locations. Both roles require basic education, but differ mainly in work environment and daily tasks.

How much do PG&E employees get paid?

PG&E customer service representatives typically earn an hourly wage ranging from $20 to $30, depending on experience and location. Salaries for other roles within PG&E vary, with some positions offering additional benefits such as health insurance and retirement plans. Compensation may also include overtime pay and performance bonuses.

What are some common challenges faced by PG&E Customer Service Representatives and how can they be addressed?

PG&E Customer Service Representatives often handle high call volumes and must respond to a wide variety of customer concerns, including billing issues, service outages, and safety inquiries. A key challenge is managing stressful situations, especially during emergencies or widespread outages when customers may be anxious or upset. Building strong communication skills, staying calm under pressure, and having a thorough understanding of PG&E's policies and resources can help address these challenges. Additionally, representatives typically work closely with other departments, such as field technicians and billing specialists, to resolve customer issues efficiently and ensure a positive experience.

What are the key skills and qualifications needed to thrive as a PG&E Customer Service Representative, and why are they important?

To thrive as a PG&E Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing platforms, and basic utility service protocols is typically required. Patience, active listening, and a customer-focused attitude help you stand out in handling inquiries and resolving issues. These skills are crucial for delivering efficient, accurate, and empathetic support to customers in a utility environment.

What are PG&E Customer Service representatives?

PG&E Customer Service representatives are professionals who assist customers of Pacific Gas and Electric Company (PG&E) with a variety of needs, including billing inquiries, service requests, outage reports, and general account management. They provide support via phone, email, online chat, and sometimes in person. Their primary goal is to ensure customer satisfaction by resolving issues efficiently and providing accurate information about PG&E services. These representatives are also trained to handle emergency situations, such as gas leaks or power outages, by guiding customers through safety protocols and escalating cases when necessary.
More about Pge Customer Service jobs
What cities are hiring for Pge Customer Service jobs? Cities with the most Pge Customer Service job openings:
What states have the most Pge Customer Service jobs? States with the most job openings for Pge Customer Service jobs include:
Infographic showing various Pge Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Associate Parks Attendant - Timothy Lake

Associate Parks Attendant - Timothy Lake

Portland General Electric

Estacada, OR • On-site

$21.90 - $24.74/hr

Full-time, Temporary

Posted 22 days ago


Portland General Electric rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
This is a temporary position that may last up to 6 months.
We love the outdoors as much as you do!
Imagine waking up each morning to the breathtaking beauty of the Pacific Northwest. The songbirds are your alarm clock, and the crisp, clean air is the first thing you breathe in. This is not a vacation - it's your job. In Oregon, the natural world is our backyard, and PGE is inviting you to make our parks your home for the summer.
Who We Are Looking For:
Have you ever wished to combine your love for the outdoors with your work? Do you have a knack for making guests feel welcome and cared for? If so, you might be the perfect fit for our team. We're hiring Parks Attendants for the summer of 2026 to help us nurture the beauty and tranquility of our parks.
Accepting applications to fill Camp Hosting positions only.
These positions start in early May and run through September.
Hourly Pay: $21.90 - $24.74
(depending on role and experience)
Camp Host Positions Available
Timothy Lake: 2 positions 40 hrs. per week campground specific - no electric hook-ups.
Duties
  • Visitor Information and Guidance
  • Customer Service - Guest registration, responds to questions on site, supports emergency responders as needed
  • Payment Collections
  • Utilize an iPad assigned duties
  • Restroom cleaning and maintaining campsites
  • Minor landscaping
  • Rules enforcement

Education/Experience/Certifications:
  • Requires high school diploma or successful completion of General Education Development (GED) test.
  • Typically, two or more years of experience in parks, hospitality, resource management or another related field.
  • Valid Driver's License and a history of safe driving practices required.

Competencies (Knowledge, Skills, Abilities)
Functional Competencies:
  • Basic knowledge of utility industry.
  • Basic knowledge of worksite and local recreational opportunities.
  • Basic knowledge of maintenance practices.
  • Basic skills in use of maintenance and landscaping power tools.
  • Basic skills in using computers and computer applications such as Microsoft word/excel, Outlook, Hercules reservation system, Recreation.gov and other applications.
  • Basic ability to read, interpret and apply policies, procedures, and regulations.
  • Basic skills in collaboration.
  • Basic knowledge of requirements for documenting data and preparing written reports.

General Competencies:
  • Intermediate customer focus skills
  • Basic analytical thinking skills
  • Basic decision-making skills
  • Basic interpersonal skills
  • Basic problem-solving skills
  • Basic diplomacy skills
  • Basic influence skills

Physical and Cognitive Demands
Cognitive Level: Basic competencies needed to use common sense to carry out simple or uninvolved instructions and pass initial screening.
  • Ability to adhere to set response times, deadlines, and time-sensitive tasks.
  • Ability to follow accuracy standards.
  • Ability to follow through on decision-making tasks.
  • Ability to interact effectively and collaboratively within a team environment.
  • Ability to communicate and problem solve when under stress.
  • Ability to respond and adapt to frequent change.
  • Ability to accept and demonstrate self-awareness when provided constructive feedback.
  • Ability to discern feedback and acknowledge ownership of areas of improvement.
  • Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.
  • Ability to successfully collaborate with peers, lead worker, managers, and others within the organization.
  • Demonstrates sound memory.
  • Ability to process new information to be applied consistently to work tasks.

Schedule/Attendance:
  • Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule.
  • Ability to work long hours.
  • Ability to work a variable schedule.
  • Ability to report to work and perform work during periods of severe inclement weather.
  • Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.
  • Ability to work a shift schedule.

Physical Capabilities:
  • Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)
  • Lifting/pushing/pulling: Up to 50 lbs. (Park host)
  • Carrying: Up to 50 lbs. (Park host)
  • Unstable surfaces requiring balance:
  • Walking distances and surfaces (long distances and over rough, uneven, or rocky surfaces)
  • Ladders (under 10 rungs)

Environment- Outdoor:
• Field
List of available Locations & Amenities
Timothy Lake Campgrounds: At Timothy Lake, you can enjoy camping, hiking, fishing, picnicking, paddling, mountain biking and horseback riding - all with a spectacular view of Mt. Hood. Around the 1,500-acre lake, nine campgrounds provide over 250 campsites, and there are several picnic areas along the shore. PGE manages this site in partnership with the U.S. Forest Service.
Motorized boats are allowed at a 10-mph speed limit, and canoes, kayaks, sailboats and other non-motorized watercraft are welcome.
Amenities depend on position: Camp Hosting positions do not have electric but have water, sewage hook up, Fuel stipend, garbage, cell coverage (AT&T and Verizon), laundry, phone, WIFI, bathroom, and shower located at Timothy central.
#LI-CU1
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.
Join us today and power your potential!
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.
PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.
To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.