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Pge Customer Service Jobs (NOW HIRING)

Strong verbal communication and customer service skills * Ability to prioritize tasks and follow written/oral instructions * Ability to build effective working relationships with coworkers ...

$13 - $16.50/hr

... services, partenaires, fonctions support). Pourquoi nous rejoindre? * Une expérience unique au ... Etudiant(e) en études supérieures niveau bac+3/4 : GEA, LEA, RH, PGE/MGE * Autonomie, rigueur ...

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Pge Customer Service information

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$9

$18

$26

How much do pge customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for pge customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Pge Customer Service vs Pge Meter Reader?

AspectPge Customer ServicePge Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOffice settings, call centers, customer locationsOutdoor, fieldwork, customer premises
Employer & Industry UsageUtility companies, customer support departmentsUtility companies, field operations
Common Search & ComparisonCustomer support roles, billing inquiriesMeter reading, field technician roles

While Pge Customer Service focuses on assisting customers with billing, service issues, and inquiries in office or call center settings, Pge Meter Reader involves outdoor fieldwork to read utility meters at customer locations. Both roles require basic education, but differ mainly in work environment and daily tasks.

How much do PG&E employees get paid?

PG&E customer service representatives typically earn an hourly wage ranging from $20 to $30, depending on experience and location. Salaries for other roles within PG&E vary, with some positions offering additional benefits such as health insurance and retirement plans. Compensation may also include overtime pay and performance bonuses.

What are some common challenges faced by PG&E Customer Service Representatives and how can they be addressed?

PG&E Customer Service Representatives often handle high call volumes and must respond to a wide variety of customer concerns, including billing issues, service outages, and safety inquiries. A key challenge is managing stressful situations, especially during emergencies or widespread outages when customers may be anxious or upset. Building strong communication skills, staying calm under pressure, and having a thorough understanding of PG&E's policies and resources can help address these challenges. Additionally, representatives typically work closely with other departments, such as field technicians and billing specialists, to resolve customer issues efficiently and ensure a positive experience.

What are the key skills and qualifications needed to thrive as a PG&E Customer Service Representative, and why are they important?

To thrive as a PG&E Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing platforms, and basic utility service protocols is typically required. Patience, active listening, and a customer-focused attitude help you stand out in handling inquiries and resolving issues. These skills are crucial for delivering efficient, accurate, and empathetic support to customers in a utility environment.

What are PG&E Customer Service representatives?

PG&E Customer Service representatives are professionals who assist customers of Pacific Gas and Electric Company (PG&E) with a variety of needs, including billing inquiries, service requests, outage reports, and general account management. They provide support via phone, email, online chat, and sometimes in person. Their primary goal is to ensure customer satisfaction by resolving issues efficiently and providing accurate information about PG&E services. These representatives are also trained to handle emergency situations, such as gas leaks or power outages, by guiding customers through safety protocols and escalating cases when necessary.
More about Pge Customer Service jobs
What cities are hiring for Pge Customer Service jobs? Cities with the most Pge Customer Service job openings:
What states have the most Pge Customer Service jobs? States with the most job openings for Pge Customer Service jobs include:
Infographic showing various Pge Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Staff / Senior Generation Construction Manager

Staff / Senior Generation Construction Manager

Portland General Electric

Wilsonville, OR • On-site

Full-time

Posted 3 days ago


Portland General Electric rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
Summary
The Generation, T&D Project Management Office provides project and construction management services in the delivery of a large portion of PGE's capital portfolio. The Gen T&D PMO manages, coordinates, constructs and puts into service some of the most complex and critical projects within the PGE portfolio to help achieve both near term and long-term objectives working with great people and leveraging sound project management & construction management principles and processes.
The Generation Construction Manager is a key member of the Construction Management team that leads the contracted construction activities within PGE's Generation Department safely, with the highest quality, on time and within budget.
This position will also provide input and guidance during a project's pre-design, engineering and final design phases.
*Position is open to senior or staff level experience, see determining qualifications below. Posted at senior level.
Position Summary
Provides engineering and project-related support, technical project and construction management and maintenance services for all asset classes, as well as planning and design of new and/or upgrade installation projects as required by PGE customers. Provides contract management, coordination and inspection expertise for construction and maintenance projects. Work locations may be on site throughout the PGE territory as well as locations outside of the service territory where PGE owned assets are located. Remote work will be limited.
Responsibilities
  • Safety Practices and Training Assures project safety by establishing and maintaining effective communication between engineering, plant/operations personnel and construction participants and by ensuring the use of safe working practices in accordance with company safety culture, safety programs and policies, and relevant state and federal laws, regulations and requirements; designs and provides plant safety training to contractors when necessary.
  • Project Planning Delineates the scope, budgeting, scheduling, and performance requirements for the most complex generation, general facilities and switchyard/substation construction and major maintenance projects; establishes project implementation plans; oversees preparation of bid documents, conduct of site visits and review and evaluation of bid proposals; negotiates contract terms and makes recommendations for contract awards for the most complex projects; uses proven project management tools and systems.
  • Environmental Requirements Oversees and ensures coordination of permit/environmental requirements for highly environmentally sensitive and the most complex projects; provides updates to PGE's Environmental Services.
  • Constructability Oversees and provides authoritative advice on integrating construction knowledge into the conceptual planning, design, construction and field operations of a project with the goal to achieve timely, accurate and cost-effective overall project objectives; reviews construction processes for the most complex projects from start to finish during preconstruction phase; identifies obstacles before the project is built to reduce or prevent errors, delays and cost overruns.
  • Project Coordination Manages multidiscipline construction activities with plant/operations management and maintenance personnel and consultants for the most complex projects; monitors project status to ensure schedule is maintained and completion is timely; tracks budget; assesses project performance; reports progress; identifies potential problems; evaluates effectiveness of project processes; ensures construction and maintenance activities support plant outage windows and operations priorities.
  • Contract Administration For the most complex projects, screens potential bidders on contracts, manages contracts as PGE representative, monitors contractors' work and verifies materials and workmanship to ensure deliverables meet contract specifications, designs and general terms & conditions; ensures compliance with permits; negotiates changes with contractor and prepares change orders; reviews and approves payment of invoices.
  • Claims and Issue Resolution Develops effective communications and mechanisms for resolving conflicts; identifies and resolves contractor performance issues or problems and contractor claims, including settling disputes with and among contractors and subcontractors.

Qualifications
Required, Senior Level:
  • Education Requires a bachelor's degree in construction management, engineering or other related field or equivalent experience.
  • Experience Eight or more years in managing complex construction projects or related field.
  • Valid Driver's License required

Required, Staff Level:
  • Education Requires a bachelor's degree in construction management, engineering or other related field or equivalent experience.
  • Experience Five or more years in managing complex construction projects or related field.
  • Valid Driver's License required

Preferred:
  • CCM or PMP current certification
  • Advanced experience and knowledge in multi-use commercial and industrial construction projects and management
  • Advanced knowledge of generation plant design, operation, construction processes and maintenance practices
  • Advanced knowledge of procurement and contract administration, including PGE policies and procedures
  • Advanced knowledge of process, procedures for project controls and estimates.
  • Advanced knowledge of heavy civil construction materials, processes and equipment
  • Advanced knowledge of federal and state safety laws, regulations and requirements and company safety practices, policies, program and reporting requirements Intermediate computer skills using software applications for construction project management

#LI-SB1 #LI-Hybrid
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.
Join us today and power your potential!
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.
PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.
To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.