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Pfs Group Jobs (NOW HIRING)

PFS Group

Insurance Appeals Rep

Houston, TX · On-site

CUBS experience PFS Group Nationwide Patient Account Management Firm. Based in Houston, Texas, we currently work with 32+ clients who operate more than 100 hospital facilities from small, rural ...

PFS Group

Insurance Appeals Rep

Houston, TX

CUBS experience PFS Group Nationwide Patient Account Management Firm. Based in Houston, Texas, we currently work with 32+ clients who operate more than 100 hospital facilities from small, rural ...

PFS Group

Customer Service Representative

Houston, TX

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Follow up Insurance Representative

Houston, TX · On-site

$37K - $45K/yr

The Insurance Representative at PFS Group is responsible for managing client insurance accounts, ensuring customer satisfaction, and maintaining compliance with industry regulations. This role ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$15 - $20.50/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Porter

Crystal City, TX · On-site

$12.50/hr

As an Evening Porter you will play a key role in maintaining a clean working and hygienic environment for our office in Crystal City, TX. PFS Group is committed to maintaining a spotless, safe and ...

PFS Group

Porter

Crystal City, TX

$12.50/hr

As an Evening Porter you will play a key role in maintaining a clean working and hygienic environment for our office in Crystal City, TX. PFS Group is committed to maintaining a spotless, safe and ...

PFS Group

Remote Senior Insurance Rep

Houston, TX · On-site +1

Job Purpose: - The Senior Insurance Representative at PFS Group is responsible for overseeing and managing insurance-related tasks and processes, ensuring efficient and accurate handling of insurance ...

PFS Group

Remote Senior Insurance Rep

Houston, TX · On-site +1

Job Purpose: - The Senior Insurance Representative at PFS Group is responsible for overseeing and managing insurance-related tasks and processes, ensuring efficient and accurate handling of insurance ...

PFS Group

Remote Senior Insurance Rep

Job Purpose: - The Senior Insurance Representative at PFS Group is responsible for overseeing and managing insurance-related tasks and processes, ensuring efficient and accurate handling of insurance ...

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Pfs Group information

See salary details

$39K

$84.5K

$164.5K

How much do pfs group jobs pay per year?

As of Aug 19, 2026, the average yearly pay for pfs group in the United States is $84,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $101,000.00 per year, depending on experience, location, and employer.

What is a PFS Group?

PFS Group is a company specializing in revenue cycle management and patient financial services for healthcare organizations. They help hospitals and medical providers improve their financial performance by managing billing, collections, insurance claims, and patient payment solutions. Their services aim to streamline administrative processes, reduce claim denials, and increase cash flow for healthcare providers. By partnering with PFS Group, healthcare organizations can focus more on patient care while ensuring their revenue cycles are efficiently managed.

What are the key skills and qualifications needed to thrive as a Patient Financial Services (PFS) Group specialist?

To thrive as a Patient Financial Services (PFS) Group Specialist, you need a strong understanding of healthcare billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree. Familiarity with revenue cycle management systems, billing software (such as Epic or Cerner), and knowledge of HIPAA regulations are typically required. Excellent communication, problem-solving, and attention to detail are crucial soft skills for interacting with patients and resolving financial inquiries. These abilities ensure accurate billing, timely payment resolution, and positive patient experiences in a complex healthcare environment.

What are some common challenges faced by Patient Financial Services (PFS) Group representatives, and how can applicants prepare for them?

PFS Group representatives often face challenges such as handling high call volumes from patients, navigating complex insurance policies, and effectively resolving billing discrepancies. Applicants can prepare by developing strong communication and problem-solving skills, familiarizing themselves with medical billing and insurance terminology, and practicing empathy when discussing sensitive financial matters with patients. Additionally, staying organized and learning to use industry-standard billing software can help new hires adapt more quickly to the fast-paced work environment.

What is the difference between Pfs Group vs Project Finance Specialist?

AspectPfs GroupProject Finance Specialist
CredentialsRelevant degrees, certifications in finance or engineeringFinance or engineering degrees, certifications in project finance
Work EnvironmentConsulting, project management, international locationsFinancial institutions, consulting firms, project sites
Industry UsageGlobal infrastructure, energy, and development projectsProject financing, banking, infrastructure projects

While Pfs Group is a consulting and project management firm involved in infrastructure and development projects, a Project Finance Specialist typically works within financial institutions or consulting firms focusing on structuring and securing project funding. Both roles require finance or engineering credentials and operate in similar industries, but Pfs Group often provides broader project management services, whereas Project Finance Specialists focus specifically on financial structuring.

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Pfs Group jobs near you
Infographic showing various Pfs Group job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $84,459 per year, or $40.6 per hour.

Customer Service Representative - Call Center-Medical

PFS Group

Houston, TX • On-site

$34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

At PFS Group, one of the nation’s fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer service. As a Customer Service Representative (CSR), you will play a key role in our call center by assisting patients with account questions, setting up payment plans, and providing thoughtful, attentive care. This is your opportunity to join a growing, friendly, and mission-driven team that values outstanding customer service, rewards strong performance, and is committed to doing the right thing for every patient.

Job Responsibilities

  • Communicate with patients by phone to resolve account balances
  • Help patients understand their bill and assist with payment options
  • Accurately document conversations and collect and verify patient information
  • Interact with patients over the phone, aiming to achieve first-call resolution by demonstrating empathy, patience, and professionalism
  • Meet daily and monthly performance metrics including call volume and quality
  • Collaborate with team leads and trainers to grow your knowledge and effectiveness

Qualifications and Skills

  • Customer service mindset and strong verbal communication skills
  • Ability to stay calm under pressure and handle sensitive conversations
  • Computer literacy (navigating multiple systems at once)
  • Experience in a call center or high-volume phone environment preferred
  • Healthcare or insurance background is a plus
  • CUBS, EPIC, or similar platform experience is a plus
  • Bilingual (Spanish/English) is a plus

Benefits

  • Earn up to $450 per month through our performance bonus program
  • 10 days PTO in your first year
  • Paid birthday off after your first year
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Company-provided life insurance and long-term disability
  • Weekday-only call center: no nights or weekends (variety of shifts available)
  • Referral bonus program
  • Friendly, mission-driven workplace with opportunities to grow

Workplace Expectations and Requirements

  • Employment is contingent upon successfully passing a pre-employment background check and drug screening
  • Professional appearance and conduct are expected at all times
  • PFS Group is a non-smoking workplace
  • Candidates must be legally authorized to work in the United States
  • This position is based on-site at our Houston call center for the first 90 days
  • Remote work opportunities may be available after 90 days, contingent upon meeting performance, quality, and attendance standards

Ready to grow your career with purpose? Apply today and join one of the nation’s fastest-growing patient financial services companies!

Company Description

PFS Group is a nationally recognized leader in patient financial services, dedicated to helping patients resolve medical bills with clarity and care. We deliver exceptional customer service on behalf of healthcare providers while fostering a supportive, high-performance culture for our employees. Join a growing team committed to doing the right thing; for patients, clients, and one another.

Apply