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Pfcu Jobs (NOW HIRING)

Experience Specialist- Lowell Branch

Lowell, MI · On-site

$18 - $23.25/hr

PFCU will deliver financial well-being with value, convenience and exceptional service. The member Experience Specialist will accept personal responsibility and accountability for every member ...

Universal Banker

Austin, TX · On-site

$17.50 - $22/hr

ABOUT US Nizari Progressive Federal Credit Union ('Nizari PFCU') is a member-owned financial institution with about $470 million in assets. We serve over 18,000 members across the United States. JOB ...

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Pfcu information

See salary details

$55.5K

$75.9K

$135.5K

How much do pfcu jobs pay per year?

As of Jul 17, 2026, the average yearly pay for pfcu in the United States is $75,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $79,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PFCU (Personal Financial Consultant/Advisor), and why are they important?

To thrive as a Personal Financial Consultant, you need a solid understanding of financial products, investment strategies, and regulatory compliance, often supported by a degree in finance or related certifications such as CFP. Familiarity with financial planning software, CRM systems, and portfolio management tools is typically required. Exceptional interpersonal skills, active listening, and trustworthiness help build strong client relationships and provide tailored advice. These skills are crucial for delivering effective financial solutions, maintaining client satisfaction, and meeting regulatory standards.

What is a PFCU?

PFCU stands for 'Police and Fire Federal Credit Union,' which is a member-owned financial cooperative that provides banking services such as savings accounts, loans, mortgages, and credit cards. Unlike traditional banks, credit unions like PFCU are not-for-profit institutions that return earnings to their members in the form of better rates and lower fees. Membership is typically open to individuals who meet certain eligibility requirements, such as living, working, or worshiping within specific areas or being related to existing members. PFCU aims to serve the financial needs of its members with a focus on community and personalized service.

What are some common challenges faced by Member Service Representatives at credit unions like PFCU, and how can new hires effectively overcome them?

Member Service Representatives at credit unions such as PFCU often encounter challenges like managing a high volume of customer inquiries, resolving complex account issues, and staying up-to-date with evolving financial products. New hires can effectively overcome these challenges by actively participating in ongoing training, seeking guidance from experienced team members, and developing strong communication skills. Building rapport with members and understanding their needs also helps in delivering excellent service and reducing potential misunderstandings.

What is the difference between Pfcu vs Loan Officer?

AspectPfcuLoan Officer
CredentialsTypically requires a high school diploma or equivalent; some roles may need certifications in banking or financeRequires a high school diploma; often needs licensing or certification depending on the loan type
Work EnvironmentBank branches, credit unions, customer service settingsBank branches, mortgage companies, financial institutions
Industry UsageUsed within credit unions and financial cooperativesCommon in banks, mortgage companies, and lending institutions
Search & Comparison IntentPeople comparing roles within credit unions or entry-level banking positionsIndividuals exploring careers in lending, mortgage, or banking sales

Pfcu roles focus on customer service and basic banking functions within credit unions, while loan officers specialize in evaluating and approving loan applications, often requiring additional licensing. Both roles operate in financial environments but serve different functions within the industry.

More about Pfcu jobs
What cities are hiring for Pfcu jobs? Cities with the most Pfcu job openings:
What states have the most Pfcu jobs? States with the most job openings for Pfcu jobs include:
Infographic showing various Pfcu job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $75,886 per year, or $36.5 per hour.

Mortgage Originator- Durand Branch

PFCU Credit Union

Durand, MI • On-site

Full-time

Posted 12 days ago


Job description

MORTGAGE ORIGINATOR
Department :Mortgages
Reports To :Mortgage Manager/VP of Lending/Chief Lending Officer
Pay Classification: Salary
FLSA Status :Exempt
Position Grade: 10
SUMMARY
To assist the credit union in achieving its mission statement, " PFCU WILL DELIVER FINANCIAL WELL-BEING WITH VALUE, CONVENIENCE AND EXCEPTIONAL SERVICE". The Mortgage Loan Originator (MLO) is responsible for proactively generating mortgage loan applications through outbound calling, relationship building, and referral development. This role focuses on driving new business by educating borrowers on mortgage solutions, guiding them through the process, and achieving individual production goals defined in a structured incentive plan. This includes, taking advantage of every opportunity and seeking out opportunities to grow loans secured by real property at PFCU by taking ownership of all situations for maximum sales. Support, model & adhere to PFCU's Service Standards as outlined in My MARC.
ESSENTIAL FUNCTIONS, DUTIES, & RESPONSIBILITIES
• Solicit outside referrals through attending networking events and meetings with realtors and other applicable parties.
• Originate first mortgage, home equity, and HELOC loans.
• Interview applicants to determine financing objectives and goals.
• Analyze member mortgage applications and collect supporting documentation to determine best mortgage products based on member's needs and financial goals.
• Educate and update members regarding the loan process, timing, interest rates, and closing costs.
• Summarize the loan requests, prepare submission packages, and submit to the various lending authorities for decision.
• Mortgage Lending Sales Performance:
§ Performs outbound calls to prospects, leads, and referral partners to generate mortgage applications.
§ Meet or exceed sales goals by identifying members' financial needs and fulfilling those with Credit Union products and services.
§ Sell and convert competitor held loans secured by real property; accept applications in person, by telephone and through internet applications
§ Perform consistent daily outbound calling to assigned lead list and self-generated prospects.
§ Perform outbound calls to members who came in for other lending or other financial services, and proactively educate members on PFCU mortgage and/or home equity options in an effort to convert loans to the credit union, including mortgage loan referrals received from Consumer Loan Origination team.
§ Meet or exceed minimum call, contact, and application benchmarks established by management.
§ Actively manage pipeline to drive steady loan closings.
§ Refer consumer loan product cross-sell opportunities to a Consumer Lending Originator
§ Sell all supporting products and services offered by PFCU.
§ Complete external business visits and establish referral relationships.
§ Maintain thorough knowledge of the Credit Union Mortgage products, lending policies and the secondary market programs available to members. Capable of discussing various loan alternatives and closing costs with members.
§ Accept applications sent over from Branch Offices, and by phone.
§ Prepare and send out proper disclosures.
§ Responsible for ongoing communication with the members and notification of approval or denial of mortgage request.
§ Perform mortgage servicing functions, as needed.
§ Maintain cleanliness and security of work area and equipment, including protecting the confidentiality of member information.
• This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
• Seek training opportunities to develop or enhance through training, conferences, reading etc. Willingly participate in and attend educational functions and meetings as requested by management.
• Perform other duties assigned.
REGULATORY COMPLIANCE
Follows regulatory and policy compliance requirements which would include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC), Red Flag and Anti-Money Laundering (AML) Regulations, and other compliance related policies.
CONFIDENTIALITY
This position requires maintaining confidentiality with regard to non-public information about our members, employees and the Credit Union. We must protect the confidentiality of member information. Financial transactions are confidential and private. With account access, employees are to handle member information responsibly and confidentially.
SECURITY
To ensure the safety and security of all employees, employees must follow all security policies and procedures at all times. Security is the responsibility of all employees.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Requirements
High School Graduate or equivalent
Work Experience
Minimum of two years mortgage origination or outbound sales experience is required, two or three years is preferred.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, clients, members, and the general public. Excellent communication skills.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have the capability to deal with problems involving concrete variables in standardized and non-standardized situations.
Other Skills & Abilities
• This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, and feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in work environment is usually moderate. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to risk of electrical shock.
Mental Demands
The employee is frequently required to use alertness, precision, resourcefulness, problem solving, numeric calculations, persuasiveness, auditory perception, memory, creativity, judgment, writing ability, reading ability, reasoning, imagination, patience, visual perception, comparing, and analyzing.
PFCU is an equal opportunity employer