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$12

$32

$96

How much do first citizens federal credit union jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for first citizens federal credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is First Citizens Federal Credit Union?

First Citizens Federal Credit Union is a member-owned financial institution that provides a range of banking services such as savings accounts, checking accounts, loans, mortgages, and financial planning. Unlike traditional banks, credit unions are not-for-profit organizations, which means profits are returned to members in the form of lower fees and better rates. First Citizens Federal Credit Union primarily serves individuals and businesses in specific communities, offering personalized service and community-focused initiatives. Membership is typically open to those who live, work, or attend school in their service areas.

What does a typical workday look like for team members at First Citizens Federal Credit Union?

At First Citizens Federal Credit Union, employees typically start their day by reviewing their schedules, responding to member inquiries, and preparing for any scheduled appointments. Throughout the day, team members assist customers with banking transactions, address account questions, and provide guidance on financial products. Collaboration is common, as staff work closely with colleagues in lending, member services, and management to ensure members' needs are met efficiently. The work environment emphasizes strong customer service, attention to detail, and teamwork, which are essential for success at the credit union.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need a solid understanding of financial products, basic math skills, and typically a high school diploma or higher. Familiarity with banking software, cash handling systems, and compliance regulations is commonly required. Strong interpersonal skills, attention to detail, and a commitment to excellent customer service help individuals stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive member experiences, all of which are crucial for the credit union's reputation and operational success.

What is the difference between First Citizens Federal Credit Union vs Loan Officer?

AspectFirst Citizens Federal Credit UnionLoan Officer
CredentialsCredit union membership, possibly some financial certificationsFinancial certifications, sometimes a mortgage license
Work EnvironmentCredit union branches, customer service rolesBank branches, mortgage or loan offices
Industry UsageFinancial services, credit unionsBanking, mortgage lending, financial institutions

While First Citizens Federal Credit Union offers a range of financial services to members, a Loan Officer primarily focuses on evaluating and approving loan applications within banks or credit unions. Both roles require financial knowledge and customer service skills, but their specific responsibilities and certifications differ. Understanding these differences helps job seekers identify the right career path in the financial industry.

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First Citizens Federal Credit Union jobs near you
Infographic showing various First Citizens Federal Credit Union job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Lending Operations Specialist I

San Antonio, FL • On-site

San Antonio Citizens Federal Credit Union
Finance and Insurance • 11 - 50 employees
Learn more about San Antonio Citizens Federal Credit Unionexternal

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Join San Antonio Citizens Federal Credit Union as a Full-Time Loan Operations Specialist and become an integral part of a community-focused team! This role offers an exciting opportunity for those with backgrounds in consumer lending to further their careers in a professional setting. You'll engage closely with our dedicated staff and collaborate on meaningful projects that benefit our members.
Located in San Antonio, FL, this position is onsite, allowing you to foster genuine connections with your colleagues and members alike. With an hourly pay range from $19 to $23, this role rewards your hard work and expertise in loan operations. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Embrace the chance to contribute to a passionate team that values dependability, empathy, and community engagement while helping to enhance our member service experience!
San Antonio Citizens Federal Credit Union: Our Story
At San Antonio Citizens Federal Credit Union, we are dedicated to cultivating a culture of service excellence service standards. These service standards are important for how we engage with our members, non-members, and teammates. They reflect our core values of Dependable, Passionate, Collaborative, Empathy, and Community, supporting our vision to empower dreams and our mission to leverage our collective resources to help one another thrive.
Your day to day as a Loan Operations Specialist
As a Loan Operations Specialist at San Antonio Citizens Federal Credit Union, you will play a vital role performing all duties associated with consumer loans and credit card post-closing tasks, while ensuring seamless communication with office loan staff to promote an efficient workflow. Your position entails booking, servicing, and auditing indirect loans, presenting timely problem resolutions, with follow-up through to completion. You will use your expertise while processing vehicular accident, disability, and death insurance claims, as well as GAP protection claims while communicating effectively with members and insurance companies. By crossing training with other loan operations staff, you will develop a well-rounded skill set and contribute to a service-oriented environment that prioritizes team collaboration and member satisfaction.
Are you the Loan Operations Specialist we're looking for?
To thrive as a Loan Operations Specialist at San Antonio Citizens Federal Credit Union, you will need a diverse set of skills essential for delivering excellence in member service. Building and maintaining strong relationships with team members, Lending, and Operations Staff is crucial for fostering collaboration. A high level of customer service is necessary, as you will often assist internal departments in resolving problems or answering questions. Excellent verbal and written communication skills, alongside strong interpersonal abilities, will help you interact effectively with members and colleagues. Strong time management and organizational skills are required for managing daily tasks, especially under pressure while multi-tasking.
Attention to detail is paramount, complemented by logical problem-solving capabilities. A flexible and positive attitude, a willingness to adapt to various software applications, and proficiency in typing and basic calculations will allow you to succeed in this dynamic role. Being a team player will further enhance your contributions within our community-driven environment.
Knowledge and skills required for the position are:
  • Establish foster and maintain strong working relationships with team members, Lending Operations Staff, and department managers. Provide a high level of customer service when responding to internal departments to resolve problems or answer questions
  • Excellent verbal, written communication, and interpersonal skills; including telephone skills to interact professionally and effectively with members, staff, and others
  • Strong time management and organizational skills needed
  • Task-oriented, the ability to succeed with a daily routine
  • A critical thinking problem solver with attention to detail
  • A flexible positive attitude and the desire to do what is right for the member
  • Proficient typing and calculator skills
  • Ability to work under general supervision in a team environment
  • Ability to work additional or flexible hours at management's request
  • Ability to adapt to different software applications as needed
  • Ability to perform mathematical calculations
Are you ready for an exciting opportunity?
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