Workers Credit Union Jobs (NOW HIRING)

Job Title: Mortgage Underwriter 

Department: Mortgage Lending  

Department Location: Littleton, MA

• This role offers a flexible work arrangement.
• Candidates residing outside of New England may work 100% remotely.
• States where remote work is supported are as follows: Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, Florida, Georgia, North Carolina, Colorado, and Virginia.
• Candidates located within New England are expected to follow a hybrid schedule, combining remote work with on‑site days at our Littleton, MA headquarters.

Working at Workers Credit Union

At Workers Credit Union, everything starts with a simple but powerful purpose: We enable financial prosperity through values-driven solutions because everyone deserves a future they can believe in.

For more than a century, we’ve been a trusted partner in helping people make confident financial decisions and build stronger futures. Today, as a $2.5B organization serving over 120,000 members, we continue to evolve, thoughtfully blending personal connection with modern capabilities to better support our members in the moments that matter most.

We call this the Workers Way. It shapes how we show up every day, with personalized guidance, practical solutions, and a deep commitment to doing what’s right. Just as importantly, it defines how we work together. We choose purpose over ego. We communicate directly with respect. We dare to grow. We do the right thing, always. And we win together, because meaningful results are built through shared success.

As we look ahead, we’re building on a strong foundation and continuing to evolve how we operate and deliver impact, simplifying experiences and strengthening capabilities. We have big plans for the future, and we hope you’ll be part of what comes next.

Why this Role Matters

Responsible for underwriting first mortgages and home equity loan applications. Ensures all files are complete and compliant with Workers Credit Union policies, investor requirements, mortgage insurance standards, and applicable government loan regulations.

What You’ll Contribute

• Underwrites first mortgage loans in compliance with all secondary market requirements, private mortgage insurance requirements, regulatory requirements and Workers Credit Union policies.
• Underwrites home equity loans in accordance with private mortgage insurance requirements, regulatory requirements and Workers Credit Union policies.
• Evaluates borrower creditworthiness and collateral to determine loan eligibility and assess overall risk to the credit union.
• Exercises sound judgment in approving, suspending, or denying loan applications based on a comprehensive risk analysis.
• Uses analytic tools (i.e. Collateral Underwriter, fraud prevention, etc.) in the risk assessment of the loan to determine requirements to meet legal and investor requirements. 
• Ensures underwriting decisions align with the credit union’s risk appetite, lending policies, and regulatory requirements.
• Remains current on investor and mortgage insurance guidelines.
• Prepares commitment letter for home equity and first mortgage loans.
• Clears loans for closing by ensuring pre-closing conditions have been satisfied.
• Reviews and decisions subordination requests according to loan policy.
• Provides the origination staff with support for the review of preapprovals. 
• Uses knowledge of investor and mortgage insurance guidelines along with loan policy to not only approve loans as submitted but to restructure loans as required to obtain an approval.
• Tracks key milestones such as contingencies, closing dates, and rate lock expirations; communicate proactively with all applicable teams.
• Collaborates with internal stakeholders to resolve complex loan issues and ensure timely decision-making.
• Prepares and issue revised Loan Estimates in compliance with TRID for any changes in circumstance.
• Maintains confidentiality of all data.
• Upholds the Workers Credit Union “Workers Way” culture through daily interactions and behaviors.
• Performs other duties as assigned to support departmental and organizational goals.

Other Duties:

• May be asked to provide coverage in other WCU branches or departments.
• Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• Participates in department and/or organizational projects as directed.
• Performs other tasks or functions as required, requested, necessary or prudent. 
• Maintains confidentiality of all member and credit union information and data.Regularly demonstrates behaviors as defined by the credit union’s Fundamentals, which are part of the Workers Way culture program.

What You’ll Bring

Education:

• High School Diploma or Equivalent Required.

Experience:

• 2-5 years of experience in secondary mortgage underwriting. Knowledgeable in real estate lending guidelines and regulations including secondary market. Skilled in evaluating borrower credit, collateral, and capacity in accordance with investor and regulatory guidelines. Proficient in using loan origination systems (LOS) and automated underwriting systems (AUS). Known for sound judgment, attention to detail, efficiency in pipeline management, and effective communication with Originators, Processors, and Closers to ensure timely and accurate closings.

How You’ll Work

Hybrid Work Environment: At least 10 days on site per month

Compensation

Pay Grade: 11
FLSA Status: Exempt

Pay Grade Range: $72,072.62 - $90,090.83

Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Total Rewards

• Comprehensive medical, dental and vision plans
• Basic life and AD&D insurance, short-term disability and long-term disability
• 15+ days of paid time off (PTO) per year
• Up to 16 hours of volunteer time off (VTO) per year 
• 11+ paid holidays
• 401(k) that includes a Safe Harbor Match of up to 4%.
• Tuition Reimbursement Program 
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

Our Commitment to Inclusion

Workers Credit Union is an equal opportunity employer committed to creating an inclusive environment where all individuals feel respected, valued, and supported. We believe that diverse perspectives strengthen our organization and enhance our ability to serve our members and communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic under applicable law.