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Pets Customer Service Jobs (NOW HIRING)

PetSuites

Customer Service Representative

Dayton, OH

$15.50 - $21.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Carrollton, TX

$15.50 - $21/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Greensboro, NC

$13.75 - $18.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

New

PetSuites

Customer Service Representative

Sugar Land, TX

$14.75 - $20/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Covington, LA

$13.75 - $18.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

New

PetSuites

Customer Service Representative

Greenville, SC

$14 - $19.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Woodstock, GA

$14.50 - $19.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Pearland, TX

$14.25 - $19.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

League City, TX

$13.75 - $18.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Cave Creek, AZ

$16.25 - $22.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Louisville, KY

$15.25 - $21/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Naperville, IL

$15.75 - $21.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Cypress, TX

$13.75 - $18.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

New Albany, OH

$15.25 - $21/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Roswell, GA

$15 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

PetSuites

Customer Service Representative

Richmond, TX

$12.50 - $17/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

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Pets Customer Service information

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$9

$18

$26

How much do pets customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for pets customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Pets Customer Service job?

A Pets Customer Service job involves assisting pet owners with inquiries about products, services, orders, and pet care advice. Representatives help customers find the right pet supplies, resolve issues, and provide recommendations based on pet needs. They may work in pet stores, online support teams, or veterinary offices. Strong communication skills and a passion for animals are essential for this role.

What are the key skills and qualifications needed to thrive in the Pets Customer Service position, and why are they important?

To thrive as a Pets Customer Service representative, you need strong communication skills, a genuine love for animals, and experience in customer support, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and knowledge of pet care products or veterinary software can be highly beneficial. Patience, empathy, and problem-solving abilities help individuals excel when handling customer inquiries and sensitive pet-related situations. These competencies are crucial for providing excellent service, building trust with pet owners, and ensuring customer satisfaction in a pet-focused environment.

What does a typical day look like for someone in a Pets Customer Service role?

In a Pets Customer Service position, your day typically involves assisting customers with questions about pet products, managing orders, addressing concerns about pet health or nutrition, and helping resolve any issues that arise. You may interact with customers by phone, email, chat, or in person, depending on the company. Collaboration with inventory, sales, and sometimes veterinary staff is common to provide comprehensive support. Each day brings a variety of inquiries, so adaptability and a passion for animals are key to staying engaged and delivering outstanding service.
More about Pets Customer Service jobs
What cities are hiring for Pets Customer Service jobs? Cities with the most Pets Customer Service job openings:
What are the most commonly searched types of Pets Customer Service jobs? The most popular types of Pets Customer Service jobs are:
What states have the most Pets Customer Service jobs? States with the most job openings for Pets Customer Service jobs include:
What job categories do people searching Pets Customer Service jobs look for? The top searched job categories for Pets Customer Service jobs are:
Pets Customer Service jobs near you
Infographic showing various Pets Customer Service job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 7% Full Time, 85% Part Time, and 4% Temporary. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sales Associate at Friendly Pets

Sales Associate at Friendly Pets

Friendly Pets

Lee, NH

$12/hr

Full-time

Posted 15 days ago

Job description

Join the Friendly Pets Team!

JOB TITLE:Sales and Nutrition Specialist

REPORTS TO:Owner and Store Manager

LOCATION: Friend-Lee Pets , 40 Concord Rd, Lee NH or Friendly Pets Exeter

COMMITMENT:24-40 hours per week.Night and Weekend availability

SUMMARY:Candidate must excel in customer service and sales. Maintain appearance of our store and must follow all policies and procedures.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED
  • Pet retail experience preferred
  • Excellent communication skills
  • Work well in group settings

KNOWLEDGE AND SKILLS:

  • Capable of providing an exceptional customer experience with knowledge and enthusiasm to inform customers on pet care and products
  • Capable of multi-tasking
  • Capable of working independently, following direction and working with others.
  • Capable of using a POS system to complete daily sales transactions with accuracy and integrity
  • Strong computer skills
  • Strong Interpersonal Communication

ESSENTIAL RESPONSIBILITIES:

  • Provide exceptional customer service and be willing to help all customers with any of their pet care questions or needs
  • Have a desire learn about pet products, nutrition, and behavior and use this information to improve customer service skills
  • Available to work evening and weekend hours
  • Must be dependable, punctual, and have reliable transportation
  • Answer the phone in a timely and professional manner
  • Aid customers with their needs and/or special orders on the phone or in store
  • Ability to sit, stand, bend, kneel, reach, push, pull, or walk for various lengths of time throughout the day
  • Lift up to 50 lbs and assist customers to the register and/or to their car with products if needed
  • Accomplish duties related to replenishing store merchandise, including receiving items, pricing, and maintaining product and overall appearance
  • Complete daily cleaning as well as store opening/closing procedures
  • Maintain a cleanly store appearance and motto If it can be seen it needs to be clean This includes clean-up of any accidents from customer or store pets
  • Follow all store procedures related to using the POS for sales
  • Notifying the Owner or Manger immediately of any emergency situation
  • Clean and maintain the Self-Serve Dog Wash after each use
  • Clean, organize, and work all stockroom spaces
  • Owner or manager may assign additional responsibilities

JOB RESPONSIBILITIES:This document is not a fully detailed description of all the work requirements for the position. These statements include the general duties and responsibilities considered necessary to perform the essential functions of the job. Management may change the specific job duties with or without prior notice based on the needs of the organization.

EQUAL OPPORTUNITY EMPLOYMENT:Friend-Lee Petsis committed to Equal Employment Opportunity.


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