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Pets Customer Service Jobs (NOW HIRING)

Doggie Style Pets

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Customer Service Associate

Cinnaminson, NJ · On-site

$18/hr

Engage customers and their pets when they visit our stores * Use product knowledge and customer service to assist customers with an inquires or concerns * Create a warm, welcoming environment for our ...

Doggie Style Pets

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Customer Service Associate

Philadelphia, PA · On-site

$18/hr

Engage customers and their pets when they visit our stores * Use product knowledge and customer service to assist customers with an inquires or concerns * Create a warm, welcoming environment for our ...

VETERINARY MEDICAL & SURGICAL

Kennel Attendant

Topeka, KS · On-site

$8 - $15/hr

Feeding & watering pets Walking pets Customer service Hospital cleanliness Cleaning kennels and Cages Appropriate record keeping Administration of medications Qualifications: High School Diploma Must ...

VETERINARY MEDICAL & SURGICAL

Kennel Attendant

Topeka, KS · On-site

$8 - $15/hr

Feeding & watering pets Walking pets Customer service Hospital cleanliness Cleaning kennels and Cages Appropriate record keeping Administration of medications Qualifications: High School Diploma Must ...

Pets on Broadway

Customer Service Cashier

Portland, OR

$18/hr

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a ...

Pets on Broadway

Customer Service Cashier

Portland, OR · On-site

$13.75 - $18/hr

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a ...

Pets on Broadway

Customer Service Cashier

Hillsboro, OR

$14.25 - $18.50/hr

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a ...

PetSuites

Customer Service Representative

New Caney, TX

$13.50 - $18.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

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Pets Customer Service information

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$26

How much do pets customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for pets customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Pets Customer Service job?

A Pets Customer Service job involves assisting pet owners with inquiries about products, services, orders, and pet care advice. Representatives help customers find the right pet supplies, resolve issues, and provide recommendations based on pet needs. They may work in pet stores, online support teams, or veterinary offices. Strong communication skills and a passion for animals are essential for this role.

What are the key skills and qualifications needed to thrive in the Pets Customer Service position, and why are they important?

To thrive as a Pets Customer Service representative, you need strong communication skills, a genuine love for animals, and experience in customer support, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and knowledge of pet care products or veterinary software can be highly beneficial. Patience, empathy, and problem-solving abilities help individuals excel when handling customer inquiries and sensitive pet-related situations. These competencies are crucial for providing excellent service, building trust with pet owners, and ensuring customer satisfaction in a pet-focused environment.

What does a typical day look like for someone in a Pets Customer Service role?

In a Pets Customer Service position, your day typically involves assisting customers with questions about pet products, managing orders, addressing concerns about pet health or nutrition, and helping resolve any issues that arise. You may interact with customers by phone, email, chat, or in person, depending on the company. Collaboration with inventory, sales, and sometimes veterinary staff is common to provide comprehensive support. Each day brings a variety of inquiries, so adaptability and a passion for animals are key to staying engaged and delivering outstanding service.
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What cities are hiring for Pets Customer Service jobs? Cities with the most Pets Customer Service job openings:
What are the most commonly searched types of Pets Customer Service jobs? The most popular types of Pets Customer Service jobs are:
What states have the most Pets Customer Service jobs? States with the most job openings for Pets Customer Service jobs include:
What job categories do people searching Pets Customer Service jobs look for? The top searched job categories for Pets Customer Service jobs are:
Pets Customer Service jobs near you
Infographic showing various Pets Customer Service job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 7% Full Time, 85% Part Time, and 4% Temporary. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Associate

Doggie Style Pets

Cinnaminson, NJ • On-site

$18/hr

Full-time

Medical, PTO

Posted 17 days ago

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Job description

Want to make a difference in a shelter dog’s life while earning a competitive wage at a local, independent business? Look no further!

We have been serving pet parents since 2014 with stores spanning the Philadelphia and New Jersey Areas. We also have a strong partnership with ACCT that facilitates adoptions through our stores. We take in dogs from the shelter and help them find their fur-ever homes!

We are seeking Customer Service Associates for our retail stores. Customer Service Associates create and maintain a sense of community in our stores through excellent customer engagement, product knowledge, and customer service.


RESPONSIBILITIES


  • Engage customers and their pets when they visit our stores
  • Use product knowledge and customer service to assist customers with an inquires or concerns
  • Create a warm, welcoming environment for our customers
  • Keep the store clean, organized, and fully stocked
  • Finalize transactions via our POS system
  • Process and stock weekly shipments
  • Maintain professionalism and empathy when dealing with customer complaints
  • Take care of our shelter dogs and process adoption applications
  • Check in grooming clients and make appointments as needed
  • Communicate and work with a team to increase sales goals and complete store project and daily tasks.
  • Determine customer needs and offer suggestions where applicable


QUALIFICATIONS


  • Excellent customer service skills
  • Retail math skills
  • Dog handling experience
  • Ability to upsell through the use of product knowledge and customer engagement
  • Outstanding phone etiquette
  • Stocking and merchandising experience
  • Ability to arrive on time and ready to work
  • Love for animals is an absolute must!


BENEFITS


  • Free Pet Food - That’s not a typo! We offer free pet food on a monthly basis to our full time staff!
  • Subsidized Healthcare - We reimburse half of your monthly premium up to $250
  • Lowered Adoption Fees - Through our partnership with ACCT
  • Paid Time Off - We offer paid time off for sickness or vacation - Up to 2 weeks a year
  • Awesome Store Discount - 25% off all non-food items! (including treats!)


We look forward to hearing from you! Apply today!


Company Description

Under new ownership since 2014, Doggie Style Pets stores have been bringing the Philadelphia area the finest in pet food and supplies. For the past 15 years, Doggie Style Pets has become a neighborhood “watering dish” for pet owners to bring their best friends and catch up on the latest in pet care as well as to get to know other pet owners in the area.
There’s no other place you can go to get all the pet basics, such as food and treats, as well as the most extensive line of pet accessories for your dog, cat, fish, bird, small animals, and even reptiles. We carry carriers, waste supplies, clothing, cleaning products, nutritional supplements, flea & tick medicine, bakery fresh gourmet treats, and lots of other goodies! We always love to hear from our customers about how our selection of products has worked for them.
Looking to adopt? Doggie Style Pets is partnered with ACCT Philly, the region’s only open intake animal shelter and the only animal care and control service provider in Philadelphia, to help homeless, abandoned, and abused dogs from Philadelphia find happy homes. Every Doggie Style Pets store location makes space for two ACCT dogs looking to find their furever homes. Come on down and meet your new best friend!
If you haven’t already, stop in to your local neighborhood Doggie Style Pets store and don’t forget to say hello to our resident cats!
Doggie Style Pet Stores are locally owned and managed.