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How much do pet insurance claims jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for pet insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Pet Insurance Claims professional?

Pet Insurance Claims professionals are primarily responsible for reviewing, assessing, and processing claims submitted by policyholders for veterinary services. On a daily basis, you may be verifying coverage, requesting additional documentation, communicating with pet owners and veterinary clinics, and making claim determination decisions. The role often involves collaborating with customer service, underwriters, and sometimes fraud prevention teams to ensure claims are handled accurately and efficiently. Many professionals find the work rewarding due to its focus on helping pets and their owners, but it does require excellent organization and the ability to manage multiple cases simultaneously.

What are the key skills and qualifications needed to thrive in the Pet Insurance Claims position, and why are they important?

Success in a Pet Insurance Claims role requires attention to detail, strong analytical skills, and a background in insurance or veterinary terminology, often supported by a degree or relevant coursework. Familiarity with claims management systems, insurance databases, and sometimes certification in insurance processing tools is typical. Outstanding communication, empathy, and problem-solving abilities help you excel when supporting policyholders and coordinating with veterinary professionals. These skills ensure efficient, accurate claims handling and positive experiences for both clients and internal teams.

What is a Pet Insurance Claims job?

A Pet Insurance Claims job involves reviewing and processing insurance claims for veterinary treatments. Claims adjusters assess policy coverage, verify medical records, and determine reimbursement amounts based on the policy terms. They communicate with pet owners and veterinarians to gather necessary information and ensure timely claim processing. Strong attention to detail and knowledge of pet health conditions are essential for this role.

More about Pet Insurance Claims jobs
What cities are hiring for Pet Insurance Claims jobs? Cities with the most Pet Insurance Claims job openings:
What are the most commonly searched types of Pet Insurance Claims jobs? The most popular types of Pet Insurance Claims jobs are:
What states have the most Pet Insurance Claims jobs? States with the most job openings for Pet Insurance Claims jobs include:
What job categories do people searching Pet Insurance Claims jobs look for? The top searched job categories for Pet Insurance Claims jobs are:
Pet Insurance Claims jobs near you
Infographic showing various Pet Insurance Claims job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Claims Consultant

Tata Consultancy Service Limited

Plymouth, MI • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Responsibilities:
To provide Absence case management and claim adjudications, based on medical documentation and the applicable Disability/FMLA/Paid Family Leave interpretation, including determining benefits due and making timely payments and adjustments.
Review and analyze the claim nuances, eligibility review, and type of claims (intermittent or continuous)
Review and analyze medical information (i.e. attending physician reports, medical records such as diagnostic tests, office notes, operative reports, etc.) to determine if the claimant is disabled as defined.
Approval or denial on FMLA claims as per Insurance carrier, and employers guidelines
Analyzes, approves and authorizes assigned claims and determines benefits due pursuant to US paid family law regulations.
Review claims for Not in good order cases, and work on securing missing documentations including employee, physician, or employer outreach.
Communicates clearly with the claimants and clients to set expectations on all aspects of claims process either by phone and/or written correspondence.
Reviews client critical deliverables, manages the overall workload, and second-level process escalation.
Determines benefits due, makes timely claims payments/approvals and adjustments for Workers Compensation, State Short Term Disability, and other disability offsets.
Refers cases as appropriate to team lead and clinical case management
Responsible for managing the day-to-day workload and first-level process escalation, and reviews processes for accuracy and timeliness where applicable in case of peer reviews.
Provide ideas to management on continuous improvement and service level management
Performs other duties or participates in special projects as assigned
Requirements:
1+ year of Disability/FMLA/PFL claims or insurance claims experience
Experience working with FINEOS
Working knowledge of medical terminology and documents, including APS, Diagnostic Tests, Imaging Tests reports
Knowledge of disability insurance claims, benefits administration, offsets and deductions, disability duration and medical management practices mandatory
Excellent oral and written communication, including presentation skills
Strong Analytical, decision making, problem solving, and people management skills
Computer experience with keyboarding skills and proficiency in using software applications and packages including MS Office (Excel, Word, PPT)
Willingness to embrace change in a fast paced work environment
A strong desire to continuously learn and improve
Identify escalated cases and work with Team Leader to develop a plan to address key issues.
TCS Employee Benefits Summary:
• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Ran ge: $48,000 - $55,000 per year

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