ZipRecruiter

Log In

1

Nationwide Claims Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsNationwide Claims Jobs

Nationwide Claims information

See salary details

$11

$24

$42

How much do nationwide claims jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for nationwide claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

Is Nationwide Insurance laying off employees?

Nationwide Claims employees are not currently reported to be experiencing widespread layoffs. Like many companies, Nationwide may adjust staffing levels based on business needs, but there is no public information indicating significant layoffs at this time.

What are Nationwide Claims professionals?

Nationwide Claims professionals are individuals who handle insurance claims for Nationwide, one of the largest insurance and financial services companies in the United States. Their responsibilities include investigating, evaluating, and resolving claims filed by policyholders for various types of insurance, such as auto, home, or commercial. These professionals work to ensure that claims are processed accurately and efficiently, providing support and guidance to customers throughout the claims process. Their role is essential in helping clients recover from losses and ensuring fair and timely settlements.

What are some common challenges faced by Nationwide Claims professionals, and how can they be managed effectively?

Nationwide Claims professionals often encounter high caseloads and tight deadlines, which can be challenging to manage. Handling complex claims, communicating with policyholders, and coordinating with various departments require strong organizational and interpersonal skills. Staying updated with changing regulations and company policies is essential. Effective time management, leveraging digital claims systems, and fostering collaborative relationships with team members can significantly help in overcoming these challenges.

What qualifications are needed for Nationwide jobs?

Qualifications for Nationwide claims jobs typically include a high school diploma or equivalent, strong communication and customer service skills, and relevant experience in insurance or claims processing. Some roles may require industry certifications such as the Property and Casualty (P&C) license or other insurance-related credentials.

Is a claims job a good career?

A claims job involves evaluating insurance claims, requiring skills in analysis, communication, and attention to detail. It can offer stable employment, opportunities for advancement, and may require certifications such as the CPCU or ARM. Overall, it is considered a viable career path within the insurance industry.

What are the key skills and qualifications needed to thrive as a Nationwide Claims Adjuster, and why are they important?

To thrive as a Nationwide Claims Adjuster, you need strong analytical abilities, knowledge of insurance policies, and typically a bachelor's degree or relevant experience in claims or insurance. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC or CPCU are commonly required. Excellent communication, negotiation skills, and attention to detail set top performers apart in this role. These skills ensure accurate claim assessments, efficient case handling, and high customer satisfaction in a fast-paced insurance environment.

Which claim adjusters make the most money?

Senior or specialized claim adjusters, such as catastrophe or complex claims adjusters, tend to earn the highest salaries in the claims field. These roles often require advanced knowledge, certifications, and experience, and they may involve handling high-value or complex claims, leading to higher compensation.

What is the difference between Nationwide Claims vs Nationwide Insurance Adjuster?

AspectNationwide ClaimsNationwide Insurance Adjuster
CredentialsTypically requires claims handling experience, insurance knowledge, and sometimes state licensingRequires insurance adjuster license, claims training, and industry certifications
Work EnvironmentField and office-based, handling claims for policyholdersPrimarily fieldwork, inspecting damages and assessing claims
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, claims departments

Nationwide Claims refers to the broader process of managing insurance claims, often performed by claims specialists or adjusters. Nationwide Insurance Adjuster is a specific role within the insurance industry, responsible for evaluating damages and settling claims. While both roles require insurance knowledge and licensing, the adjuster role is more specialized in damage assessment and fieldwork.

More about Nationwide Claims jobs
What cities are hiring for Nationwide Claims jobs? Cities with the most Nationwide Claims job openings:
What states have the most Nationwide Claims jobs? States with the most job openings for Nationwide Claims jobs include:
What job categories do people searching Nationwide Claims jobs look for? The top searched job categories for Nationwide Claims jobs are:
Nationwide Claims jobs near you
Infographic showing various Nationwide Claims job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Adjuster II, Field Property - National Catastrophe

Nationwide

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

About the Role
This is a highly visible, field-based opportunity on Nationwide's National Catastrophe (NATCAT) Response Team-supporting customers when they need us most. As a Property Claims Field Adjuster, you'll respond to major disaster events nationwide, including hurricanes, tornadoes, wildfires, and floods, delivering hands-on support and guidance during critical moments of recovery.

In this role, you'll travel to impacted areas (up to 80%, often on short notice) to assess property damage, evaluate coverage, and help policyholders navigate the claims process with confidence. You'll play a key role in helping individuals, families, and communities recover and rebuild.

Make an Impact Where It Matters Most

This is more than a claims role-it's an opportunity to be a trusted partner during times of uncertainty. You'll engage directly with customers-often in emotionally challenging situations-providing clear guidance, setting expectations, and delivering outcomes with empathy and professionalism. Strong communication skills and emotional intelligence are essential to success in this role.

What You'll Do

  • Conduct on-site property inspections and damage assessments in catastrophe zones

  • Investigate and resolve moderate to complex property claims from start to finish

  • Determine policy coverage and prepare estimates using tools like Xactimate

  • Own the full lifecycle of claims, including reserving, supplements, and documentation

  • Partner with internal teams (e.g., Special Investigations, Subrogation) as needed

  • Maintain compliance with regulatory and internal standards while ensuring timely resolutions

  • Provide proactive, consistent updates to customers throughout the claims process

What You Bring (Preferred Qualifications & Core Skills)

We're looking for experienced claims professionals who bring both technical expertise and a strong customer-first mindset:

  • Prior insurance field/property claims handling or adjusting experience

  • Proficiency with Xactimate and prior estimate writing experience

  • Demonstrated ability to manage claims of varying complexity from start to finish

  • Experience working on-site in catastrophe (CAT) environments

  • Ability and willingness to carry a ladder and safely inspect roofs

  • Strong customer service orientation, especially in high-stress situations

  • Excellent written and verbal communication skills

What It Takes to Succeed

This role is ideal for individuals who thrive in dynamic, high-intensity environments and are motivated by purpose-driven work. You should be comfortable working independently in the field, managing a high volume of claims, and adapting quickly in evolving disaster situations. Assignments may involve extended deployments, including 12-hour days for up to 21 consecutive days.

If you're energized by meaningful work, excel under pressure, and want to make a tangible difference in people's lives, you'll find this role both challenging and deeply rewarding.

Job Description Summary

No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!
As a National Catastrophe (NATCAT) Field Claims Specialist primarily supporting our Personal Lines (PL) business, you'll investigate and resolve moderate to severe property damage claims by phone.

Job Description

Key Responsibilities:

  • Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.

  • Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.

  • Opens, closes, and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.

  • Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.

  • Maintains current knowledge of local industry repair procedures and local market pricing.

  • Submits severe incident reports, reinsurance reports and other information to claims management as needed.

  • Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.

  • Initiates and conducts follow-ups through proficient use of claims and other related business systems.

  • Delivers outstanding customer service to all internal, external, current, and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Claims Manager. Individual contributor role.

Typical Skills and Experiences:

Education: Undergraduate degree or equivalent experience.

License/Certification/Designation: State licensing where required. Successful completion of required claims certification schools or classes. Obtain Xactimate Level 1 certification within a year of start date. Obtain Xactimate Level 2 certification within two years of employment.

Experience: Three to five years of related property claims experience or comparable job-related experience, or education preferred. Experience in a customer service environment, including flexible work schedules and extended work hours preferred. Commercial claims property experience preferred.

Knowledge, Abilities and Skills: General knowledge of insurance theory and practices, and contracts and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to make decisions and resolve issues related to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to efficiently operate a personal computer and related claims and business software. Able to provide leadership to less experienced claims associates. Must be able to safely access and inspect rooftops using a ladder. Must be prepared and capable of conducting physical inspections on rooftops, including first and second story roofs with pitches up to 8/12.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods of time. Able to make physical inspections of property loss sites; including climb ladders, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect vehicles and structures; work outside in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as required. Must have a valid driver's license with satisfactory driving record in accordance with Nationwide standards.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.

We currently anticipate accepting applications until 08/07/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage,paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

#claimsSmoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $62,500.00-$115,500.00The expected starting salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $62,500.00 - $93,500.00

Apply