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Pet Insurance Claims Adjuster Jobs (NOW HIRING)

Claims Adjuster - Associate

Chicago, IL ยท On-site +1

$51K - $66K/yr

We believe pet insurance is more than a financial product and build solutions to simplify the pet ... The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance ...

Claims Adjuster

Denver, CO ยท On-site

$85K/yr

Network Adjusters is seeking skilled insurance claims adjusters with experience in General Liability, Professional Liability, or Employment & Public Officials Liability for a third-party claims ...

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Pet Insurance Claims Adjuster information

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$30.5K

$64.6K

$90K

How much do pet insurance claims adjuster jobs pay per year?

As of Aug 25, 2026, the average yearly pay for pet insurance claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a pet insurance claims adjuster?

A Pet Insurance Claims Adjuster reviews and processes pet insurance claims to determine coverage eligibility and reimbursement amounts. They assess veterinary invoices, medical records, and policy details to ensure claims align with the terms of the insured pet's policy. Adjusters may communicate with pet owners, veterinarians, and internal teams to clarify claim details and provide updates. Their role helps ensure fair and accurate claim settlements while assisting pet owners in receiving appropriate reimbursements.

What are some typical challenges faced by pet insurance claims adjusters?

Pet Insurance Claims Adjusters often encounter challenges such as interpreting veterinary medical records, verifying policy coverage details, and communicating sensitive decisions to pet owners who may be emotionally involved. Managing caseloads within tight deadlines and staying updated on evolving insurance regulations can also require effective organizational skills. Nonetheless, working closely with caring professionals and helping pet owners during stressful times can be rewarding, and experienced adjusters often find opportunities to advance into supervisory or specialist roles within insurance organizations.

What are the key skills and qualifications needed to thrive as a pet insurance claims adjuster?

A Pet Insurance Claims Adjuster typically requires knowledge of insurance policies, veterinary terminology, and claims processing, often supported by experience in insurance or animal care sectors. Familiarity with claims management software, CRM systems, and sometimes certification in insurance adjusting or veterinary billing can be advantageous. Strong attention to detail, analytical thinking, empathy, and clear communication are critical soft skills. These abilities ensure accurate claim evaluations, compassionate customer service, and efficient collaboration with pet owners and veterinary professionals.

More about Pet Insurance Claims Adjuster jobs

What cities are hiring for Pet Insurance Claims Adjuster jobs?

Cities with the most Pet Insurance Claims Adjuster job openings:

What are the most commonly searched types of Pet Insurance Claims Adjuster jobs?

The most popular types of Pet Insurance Claims Adjuster jobs are:

What states have the most Pet Insurance Claims Adjuster jobs?

States with the most job openings for Pet Insurance Claims Adjuster jobs include:

Infographic showing various Pet Insurance Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Claims Adjuster - Associate

Chicago, IL โ€ข On-site, Remote

$51K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Independence Pet Group (IPG), a subsidiary of IPH, is one of North America's largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
Job Summary:
FIGO is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.
Job Location: Remote- USA
Main Responsibilities:
  • Works closely with veterinary hospitals, and policyholders to evaluate and review a pet's medical history to determine a baseline of health.
  • Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
  • Updates Explanation of Benefits (EOB), pays and closes claim.
  • May order medical records from providers.
  • May communicate with clients and providers during treatment.
  • Performs other duties and responsibilities as assigned.

Basic Qualifications:
  • 1 year relevant experience working in a veterinary clinic
  • Education: Must meet one of the following requirements:
    • Associate's Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or
    • Certified Veterinary Technician (CVT)
    • Registered Veterinary Technician (RVT)
  • Licenses/Certifications
    • Must have and maintain Adjusters license or must obtain within 90 days of hire
  • Only United States residents will be considered for this role

Expected Hours of Work:
  • This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director.

#li-Remote
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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