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Entry Level Pet Insurance Claims Adjuster Jobs (NOW HIRING)

Embrace Pet Insurance

Claims Adjuster - Associate

Akron, OH · On-site +1

$47K - $61K/yr

We believe pet insurance is more than a financial product and build solutions to simplify the pet ... The Claims Adjuster - Associate is responsible for providing exceptional service to pet parents by ...

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Entry Level Pet Insurance Claims Adjuster information

See salary details

$30.5K

$64.6K

$90K

How much do entry level pet insurance claims adjuster jobs pay per year?

As of Jul 31, 2026, the average yearly pay for entry level pet insurance claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Pet Insurance Claims Adjuster, and why are they important?

To thrive as an Entry Level Pet Insurance Claims Adjuster, you need a solid understanding of insurance principles, attention to detail, and a high school diploma or relevant associate degree. Familiarity with claims management software, CRM systems, and basic office applications is typically required. Strong organizational skills, empathy for pet owners, and effective communication help you handle sensitive claims and provide excellent customer service. These skills and qualities are crucial for accurate claim processing, client satisfaction, and maintaining the integrity of the insurance process.

What are the most common challenges faced by entry level pet insurance claims adjusters, and how can I prepare for them?

Entry level pet insurance claims adjusters often encounter challenges such as interpreting diverse veterinary records, understanding policy coverages, and communicating complex decisions to policyholders. You may also need to balance empathy for pet owners with the need to follow company guidelines strictly. To prepare, familiarize yourself with common veterinary terminology, develop strong organizational skills, and practice clear, compassionate communication. Training is usually provided, and support from experienced team members helps new adjusters succeed.

What does an Entry Level Pet Insurance Claims Adjuster do?

An Entry Level Pet Insurance Claims Adjuster reviews and processes claims submitted by pet owners for veterinary expenses covered under pet insurance policies. They evaluate claim documentation, verify policy coverage, and determine the reimbursement amount based on the policy terms. Additionally, they communicate with pet owners and veterinary clinics to gather necessary information and ensure claims are handled efficiently. This role is often a starting point for a career in insurance and requires attention to detail and strong customer service skills.

What is the difference between Entry Level Pet Insurance Claims Adjuster vs Entry Level Auto Insurance Claims Adjuster?

AspectEntry Level Pet Insurance Claims AdjusterEntry Level Auto Insurance Claims Adjuster
Required CredentialsHigh school diploma; insurance knowledge beneficialHigh school diploma; licensing may be required
Work EnvironmentPet insurance companies, customer service, claims processingAuto insurance companies, claims investigation, customer service
Industry UsageInsurance industry focusing on pet health claimsInsurance industry focusing on vehicle damage claims
Common Search/ComparisonYesYes

The main difference between an Entry Level Pet Insurance Claims Adjuster and an Entry Level Auto Insurance Claims Adjuster lies in the industry focus. The pet insurance adjuster handles claims related to pet health, while the auto insurance adjuster deals with vehicle damage claims. Both roles require similar credentials and work in customer service environments within the insurance industry, but they specialize in different types of insurance policies.

More about Entry Level Pet Insurance Claims Adjuster jobs
What cities are hiring for Entry Level Pet Insurance Claims Adjuster jobs? Cities with the most Entry Level Pet Insurance Claims Adjuster job openings:
What are the most commonly searched types of Pet Insurance Claims Adjuster jobs? The most popular types of Pet Insurance Claims Adjuster jobs are:
What states have the most Entry Level Pet Insurance Claims Adjuster jobs? States with the most job openings for Entry Level Pet Insurance Claims Adjuster jobs include:
What job categories do people searching Entry Level Pet Insurance Claims Adjuster jobs look for? The top searched job categories for Entry Level Pet Insurance Claims Adjuster jobs are:
Entry Level Pet Insurance Claims Adjuster jobs near you
Infographic showing various Entry Level Pet Insurance Claims Adjuster job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Claims Adjuster - Associate

Embrace Pet Insurance

Akron, OH • On-site, Remote

$47K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Embrace Pet Insurance, a subsidiary of Doubtless, is leading the way in redefining pet health insurance in the U.S. We're committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that's both personal and professional.
Join an award-winning team at the forefront of the industry. Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience for Phone Support. This recognition marks a turning point in how pet insurance providers are evaluated, and we're proud to lead the way in setting a new standard for clarity, compassion, and reliability every time a pet parent reaches out for support.
Job Summary:
Embrace is seeking a Claims Adjuster- Associate. The Claims Adjuster - Associate is responsible for providing exceptional service to pet parents by efficiently and accurately processing claims, handling medical documents, and ensuring high levels of customer satisfaction. This role includes direct communication with pet parents and veterinary clinics, through phone and email regarding claims-related questions.
In addition to their primary responsibilities, the Claims Adjuster - Associate assists other departments as needed by answering questions, providing insights, and completing claims-related tasks that support broader organizational goals. Collaboration and teamwork are essential components of this role, ensuring smooth operations across all areas of the company. This position requires a proactive and detail-oriented individual who accepts personal responsibility for their tasks and takes initiative to ensure projects are completed on time and to the highest standard.
Additional responsibilities may be assigned as needed, with clear communication, advance notice, and training provided to ensure success. This role is ideal for a motivated, compassionate professional who excels in balancing technical expertise, and customer service skills to support the company's goals and mission.
The Claims Adjuster- Associate role offers a flexible schedule and requires occasional late adjuster shifts (4:00pm-8:00pm EST) as determined by the needs of the business.
Job Location: Remote - USA
Main Responsibilities:
  • Review, evaluate, and settle wellness, illness, and accident claims
  • Calculate coverage amounts accurately and efficiently minimizing errors and processing time.
  • Follow up with pet parents and veterinary clinics for additional required information as needed.
  • Communicate efficiently with pet parents in response to all phone, email, or web inquiries about claim-related questions in an acceptable time frame as determined by the Claims Leadership Team.
  • Achieve internal goals for processing efficiencies set by the Claims Leadership Team.
  • Generate new ideas to improve current protocols, customer satisfaction, and service levels.
  • Accept personal responsibility for your tasks and actions in the claims department. Follow-through with contacts, claims, and other tasks assigned to you.
  • Seek appropriate assistance in completing tasks if you are unsure of the procedure or protocol.

Basic Qualifications:
  • High School Diploma/GED.
  • Minimum of 3 years of experience in the veterinary field as a veterinary assistant or veterinary technician.

Preferred Qualifications:
  • Certified Veterinary Technician (CVT), Registered Veterinary Technician (RVT), or Licensed Veterinary Technician (LVT)

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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