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The Harris Center for Mental Health and IDD ("The HARRIS CENTER") is looking for a Unit Support to embark on a rewarding healthcare career! Under the direction of the Clinical Team Leader or Program Director, this position is responsible for assisting the licensed clinical staff with answering phones, directing calls to appropriate staff, setting up working charts/pulling charts, enter client information into appropriate software applications, entering demographic information, opening/closing assignments, notarizing and organizing court papers, entering discharge summaries, and performing related work as assigned.

Your Role in Action:

The PES Unit Support answers phone in a timely manner and professional manner, noting necessary information and directing calls and information to the appropriate staff.

The PES Unit Support sets up/maintains/organizes consumer's medical record including entering information to generate and print chart labels).

The PES Unit Support enters consumer information into appropriate application.

The PES Unit Support generates and maintains accurate daily unit census (including maintaining consumer logs and Eboard).

The PES Unit Support open/closes assignments accurately in the system when the consumer is admitted/discharged.

THE PES Unit Support responds in a timely and professional manner to requests from the licensed clinical staff (i.e. pulling charts, getting supplies, forms, etc.)

The PES Unit Support supplies the unit and dock areas with the most current forms.

The PES Unit Support completes applicable tasks assigned by Clinical Team Leader or Program Director in a timely manner.

The PES Unit Support generates/produces requested reports, documents or forms as requested.

The PES Unit Support organizes and assists with court papers and provides notary service a needed for clinical staff.

The PES Unit Support monitors fax machines and ensures documents are given to appropriate staff.

The PES Unit Support faxes and copies documents as requested by licensed clinical staff.

The PES Unit Support maintains Missing Persons book and consumer informational handouts.

The PES Unit Support performs related work as assigned, adapts to changing work requirements, and is flexible to meet the ongoing needs of the Agency.

What qualifications will you need:

Education:

High School Diploma or General Education diploma.

Experience:

Minimum of 1 year clerical/receptionist experience.

Required Knowledge, Skills & Abilities:

Knowledge of general office equipment (telephone, fax, copier).

Knowledge of basic office computer applications and hardware.

Ability to communicate effectively (both oral and written) with staff and the people we serve.

Demonstrate strong time management skills and able to multitask.

Well-organized.

Bilingual preferred.

What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching - a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

What else you should know:

This posting is associated with position #10286

Schedule/Shift: Sat & Sun 8:15p - 6:45a

About us:

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.