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Personal Lines Account Assistant Jobs in Reston, VA

APR

Commercial Lines Account Manager

Bethesda, MD · On-site

$75K - $100K/yr

... Assist producer, accounting department and client in the reconciliation of client accounts Be ... lines procedures Apply problem solving techniques to various issues that may arise with carrier and ...

Klinger Insurance Group

ACSR

Germantown, MD · On-site

$20/hr

Experience as an ACSR, CSR, Account Manager Assistant, Insurance Service Representative, or similar insurance position is a plus. * Knowledge of Personal Lines and/or Commercial Lines insurance is ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Assistant JobsPersonal Lines Account Assistant Jobs in Reston, VA

Personal Lines Account Assistant information

See Reston, VA salary details

$33.8K

$57.5K

$90.5K

How much do personal lines account assistant jobs pay per year?

As of Aug 26, 2026, the average yearly pay for personal lines account assistant in Reston, VA is $57,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the difference between Personal Lines Account Assistant vs Customer Service Representative?

AspectPersonal Lines Account AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeCustomer service skills, sometimes insurance knowledge
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, retail
Employer & Industry UsageCommonly employed in insurance agencies handling personal lines policiesFound across various industries, including insurance, retail, and service sectors

The Personal Lines Account Assistant primarily supports insurance agencies by managing personal insurance policies, processing renewals, and assisting clients with policy details. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries, focusing on service and support. While both roles require strong communication skills, the Personal Lines Account Assistant typically needs insurance-specific knowledge and licenses, making it more specialized within the insurance industry.

What is a personal lines account assistant?

A personal lines account assistant supports insurance agents or companies by managing client accounts for personal insurance policies such as auto, home, or renters insurance. They handle tasks like processing applications, updating policy information, and providing customer service, often using insurance software and maintaining accurate records. Strong communication skills and knowledge of insurance policies are important for this role.

What is the role of a personal lines account assistant?

A personal lines account assistant supports insurance agents or brokers by managing client accounts, processing policy applications, handling renewals, and providing customer service. They often use insurance software and need strong organizational and communication skills to ensure accurate policy administration and client satisfaction.

What are popular job titles related to Personal Lines Account Assistant jobs in Reston, VA?

For Personal Lines Account Assistant jobs in Reston, VA, the most frequently searched job titles are:

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The top searched job categories for Personal Lines Account Assistant jobs in Reston, VA are:

What cities near Reston, VA are hiring for Personal Lines Account Assistant jobs?

Cities near Reston, VA with the most Personal Lines Account Assistant job openings:

Personal Lines Account Assistant jobs near you

Personal Lines Producer

Gary Pena Insurance & Financial Inc

Rockville, MD • On-site

$30K - $38K/yr

Full-time

PTO

Re-posted 17 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Signing bonus
  • Training & development

Benefits/Perks:
  • Competitive Pay 
  • Professional Development
  • Job Stability in a growing industry

Job Description
The Personal Lines Producer at Gary Pena Insurance & Financial Inc is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.
 
Responsibilities: 
  • Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. 
  • Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.
  • Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. 
  • Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
  • Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support.
  • Support and prepare clients for renewal and retention, and maintain strong client relationships.
  • Anticipate, respond to, and follow up on all existing client needs.
  • Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
  • Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
 
 Qualifications:
  • Hold the insurance license required by your state and have a minimum of two years of personal and commercial lines insurance account management experience, as well as a Bachelor’s Degree or comparable work experience.
  • Possess a valid driver’s license and a source of reliable transportation. 
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base.
  • Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.
  • Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
  • Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
  • Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.