Personal Injury Assistant Jobs in Washington (NOW HIRING)

About Us

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.

Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

• Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. 
• Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
• Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
• Discounts on shopping and travel perks through WorkingAdvantage. 
• 401(k) retirement plan with employer match.
• Paid training opportunities and Education Assistance Program. 
• Employee Referral Bonus Program

• Represent and market the Company’s services to the business and insurance community.
• Maintain existing business relationships to promote the consultative, efficient delivery of health services to patients and clients.
• Generate new business relationships to promote the consultative, efficient delivery of health services to patients and clients. 
• Assist the “Marketing Team” in development of sales and customer service plans and ensure their successful completion.
• Create and execute a strategic sales plan with the involvement of the Marketing Team that meets or exceeds the business development goals of the Company including, but not limited to, the required business visits per day, follow-up plans, and closing ratios.
• Create and execute a customer service plan that clearly identifies customer requirements, effectively communicates with other Company personnel, documents and resolves customer complaints, maintains existing customer relationships and increases the type of services by existing customers.
• Maintains and communicates accurate, complete and current sales call records, sales summaries and other required documentation to appropriate parties.
• Acquire and maintain a complete understanding of the personal injury field and workers’ compensation regulatory issues that drive the industry
• Ability to utilize such understanding in the assessment of employer’s occupational healthcare needs.
• Maintain a current profile of the local market including, but not limited to, marketplace demographics, potential customers and healthcare providers competitive with the Company.
• Represent the Company in local community and business trade groups, associations, and other forums.
• Attend sales meetings and functions outside of regular business hours.

• Bachelor’s degree required.
• Strong verbal and written communication.
• High level of people skills.
• Knowledge of computers and applications.

• Prior sales/marketing experience in healthcare. Prior experience in selling a service highly desired.
• Excellent verbal and written communication skills.
• Experience working in a CMS; Salesforce experience highly desired.
• Effective at developing and executing on marketing strategies.
• Problem solving and organizational skills.
• Typing at 50+ WPM.
• Working knowledge of word processing programs and spreadsheets.
• Ability/experience training other members of the Marketing Team

In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business.  Operating a motor vehicle in furtherance of Company business without a valid state-issued driver’s license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination.  

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Excelsia injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.