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Personal Concierge Jobs (NOW HIRING)

The Clement Hotel Palo Alto

Personal Concierge

Palo Alto, CA · On-site

$18.25 - $23.50/hr

The Personal Concierge is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In addition ...

The Breakers Palm Beach

Personal Concierge

Palm Beach, FL · On-site

$15 - $19.25/hr

The Personal Concierge will be responsible for managing the pre-arrival, stay, and departure experiences of our esteemed guests. This role requires an exceptional level of attention to detail and the ...

The Clement Hotel Palo Alto

Personal Concierge

Palo Alto, CA

$18.25 - $23.50/hr

The Personal Concierge is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In addition ...

The Clement Hotel Palo Alto

Personal Concierge

Palo Alto, CA

$18.25 - $23.50/hr

The Personal Concierge is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In addition ...

The Breakers Palm Beach

Personal Concierge

Palm Beach, FL

$15 - $19.25/hr

The Personal Concierge will be responsible for managing the pre-arrival, stay, and departure experiences of our esteemed guests. This role requires an exceptional level of attention to detail and the ...

The Clement Hotel Palo Alto

Personal Concierge

Palo Alto, CA

$18.25 - $23.50/hr

The Personal Concierge is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In addition ...

The Clement Hotel Palo Alto

Personal Concierge

Palo Alto, CA

$18.25 - $23.50/hr

The Personal Concierge is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In addition ...

Mohr Time LLC

Personal Concierge

Bloomington, IL · On-site

$15 - $18/hr

Join our personal concierge team! We make people's lives easier and more joyful by completing their to-do lists. We clean, run errands, cook, check on pets, do light yard work, and more. We are a ...

Mohr Time LLC

Personal Concierge

Bloomington, IL · On-site

$15 - $18/hr

Join our personal concierge team! We make people's lives easier and more joyful by completing their to-do lists. We clean, run errands, cook, check on pets, do light yard work, and more. We are a ...

Boyne Resorts

VIP Concierge Specialist

Big Sky, MT · On-site

$17.25 - $22.25/hr

These loyal guests are provided service by a personal concierge. The ideal candidate will have extensive knowledge of the Boyne Resorts and the community of Big Sky and Southwest Montana and Greater ...

Boyne Resorts

VIP Concierge Specialist

Big Sky, MT

$17.25 - $22.25/hr

These loyal guests are provided service by a personal concierge. The ideal candidate will have extensive knowledge of the Boyne Resorts and the community of Big Sky and Southwest Montana and Greater ...

The Legacy at Falcon Point

Concierge

Katy, TX · On-site

$14.25 - $18.25/hr

Fulfill "personal concierge" requests such as area restaurant reservations, tee times, MapQuest directions, internet research, etc * Maintain front desk area in a neat and orderly fashion. Ensure ...

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Personal Concierge information

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How much do personal concierge jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for personal concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Personal Concierge vs Personal Assistant?

AspectPersonal ConciergePersonal Assistant
CredentialsCustomer service skills, sometimes certifications in hospitality or concierge servicesAdministrative skills, often with office management or administrative certifications
Work EnvironmentLuxury hotels, private residences, concierge firmsCorporate offices, private households, executive settings
Employer & IndustryHospitality, luxury services, private clientsBusinesses, executives, entrepreneurs

While both roles involve assisting clients, a Personal Concierge primarily focuses on personalized lifestyle services like reservations and errands, often in hospitality settings. A Personal Assistant handles administrative tasks, scheduling, and office management, typically within corporate or private household environments. The roles overlap in client service skills but differ in scope and industry focus.

What is a Personal Concierge?

A Personal Concierge is a professional who assists clients with various personal tasks and errands, such as travel arrangements, event planning, shopping, reservations, and other time-consuming responsibilities. Their goal is to help clients save time and reduce stress by efficiently managing daily activities and special requests. Personal Concierges may work independently, for concierge companies, or for high-end hotels and residences, tailoring their services to fit each client's unique needs.

What are the key skills and qualifications needed to thrive as a Personal Concierge, and why are they important?

To thrive as a Personal Concierge, you need excellent organizational skills, attention to detail, and experience in customer service or hospitality. Familiarity with booking platforms, reservation systems, and office productivity tools is often required. Exceptional interpersonal skills, discretion, and proactive problem-solving set top performers apart in this role. These competencies ensure clients receive tailored, seamless experiences and foster lasting professional relationships.

What are some common challenges faced by Personal Concierges and how can they be managed?

Personal Concierges often juggle multiple clients with differing preferences and urgent requests, which can make time management a challenge. Staying organized through digital tools and setting clear expectations with clients helps manage priorities effectively. Additionally, adapting quickly to last-minute changes and maintaining a high level of discretion and professionalism are essential for building client trust. Regular communication and proactive problem-solving are key strategies for success in this dynamic role.
More about Personal Concierge jobs
What cities are hiring for Personal Concierge jobs? Cities with the most Personal Concierge job openings:
What are the most commonly searched types of Personal Concierge jobs? The most popular types of Personal Concierge jobs are:
What states have the most Personal Concierge jobs? States with the most job openings for Personal Concierge jobs include:
What job categories do people searching Personal Concierge jobs look for? The top searched job categories for Personal Concierge jobs are:
Personal Concierge jobs near you
Infographic showing various Personal Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Personal Concierge

The Clement Hotel Palo Alto

Palo Alto, CA • On-site

$18.25 - $23.50/hr

Full-time

Posted 20 hours ago

Job description

The Personal Concierge is the first point of contact for hotel guests and is responsible for providing personalized service to guests upon arrival, during their stay and upon departure. In addition, the Personal Concierge will perform all Front Office functions, not limited to assisting guests in other areas when needed. Lastly, the Personal Concierge will promote hotel services and anticipate guest needs to promote higher guest satisfaction.
DUTIES AND RESPONSIBILITIES
Operations
  • Greet all guests and or associates upon contact.
  • Manage door for multiple guests and or visitors.
  • Provide parking guidance and or make transportation arrangements.
  • Check-in/Check-out guests.
  • Assist with hotel reservations for guest rooms, dining and conference facility.
  • Coordinate on-site meetings in Board Room.
  • Assist with escorting guests to their room and or other hotel area.
  • Assistance with carrying, holding and or storing luggage and or other items.
  • Manage multiple phone calls, radio calls, e-mails and or requests.
  • Provide personal shopping for guests when needed.
  • Deliver packages, newspaper, group amenity deliveries and or any other item requested.
  • In the absence of the Hospitality Specialist, assist guest with any beverage and/or food order.
  • Maintain hotel entrance clean and clear of congestion and report any safety matters to Maintenance.
  • Promote hotel services, facilities and anticipate guest's needs to promote higher guest satisfaction.
  • Follow all emergency, health and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors.
  • Follow all guidelines, policies and procedures as outlined by PHM's Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc.

Interpersonal Relationships
  • Able to spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty.
  • Assist with training and or providing guidance to new associates when requested.
  • Resolve and address all guest and associate questions and or concerns in a creative and professional manner.
  • Report any issues, concerns and or suggestions to management.
  • Have constant communication with all hotel departments in order to ensure guest satisfaction.

Financials
  • Follow all cash handling procedures.
  • Follow posted schedule and minimize overtime and missed meals.

WORKING ENVIRONMENT
The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is mainly indoors but may outdoors based on business demands.
Some travel is required either locally to attend hotel events not limited to meetings, trainings etc.
EDUCATION
Minimum of High School Diploma or equivalent.
WORK EXPERIENCE
Minimum of 1 year of customer service position is required in Hospitality or equivalent.
Knowledge
  • Understand hotel function and guest profiles.
  • Knowledge of local area including restaurants, landmarks, shopping centers and or local attractions.
  • Possess computer knowledge such as typing, composing e-mails, using Microsoft Office, Outlook and knowing how to use search engines.

Skills
  • Strong English business communication skills both verbal and written.
  • Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc.
  • Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize.
  • Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management

Abilities
  • Able to spark conversations with guests and associates, smile often, establish relationships to develop loyalty and achieve both associate and guest satisfaction goals.
  • Ability to maintain consistent positive energy, self-motivation, and passion for hospitality.
  • Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc.
  • Ability to learn new software and computer systems.
  • Ability to learn to perform any other hotel function based on business need.
  • Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused.

PHYSICAL REQUIREMENTS
Prolonged standing/walking for 8 hours.
Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 100 lbs.
BUSINESS ATTIRE
To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming.
OTHER REQUIREMENTS
Meet California state minimum age to serve alcohol.
PREFERRED QUALIFICATIONS
  • Degrees or Certifications in Business Management or Hospitality are preferred but not required.
  • Bilingual or Multilingual
  • Emotional Intelligence Training
  • Forbes Training
  • Food service permit/valid health/food handler card as required by local or state government agency

The Clement, Palo Alto (a Pacific Hotel Management Hotel), functions 7 days a week, 24 hours a day. All associates must acknowledge and understand this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business dictates

Apply