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Concierge Medical Assistant Jobs (NOW HIRING)

Victory Medical

Concierge Medical Assistant

Austin, TX · On-site

$18 - $19/hr

Concierge Medical Assistant Victory Medical is seeking an organized, highly motivated, customer-oriented individual to join our team as a Medical Assistant for our Concierge Doctors. Our Concierge ...

Concierge Medical Practice

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Certified Medical Assistant (CMA)

Wayne, PA · On-site

$25 - $32/hr

We are seeking a Certified Medical Assistant to become part of our new primary care concierge medical practice in Wayne, PA! Become a trusted member of our team dedicated to excellence in patient ...

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How much do concierge medical assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for concierge medical assistant in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Concierge Medical Assistant vs Medical Receptionist?

AspectConcierge Medical AssistantMedical Receptionist
CredentialsCertified Medical Assistant (CMA) or similar certificationNo specific certification typically required
Work EnvironmentPrivate clinics, concierge practices, outpatient settingsFront desk of hospitals, clinics, medical offices
Employer & IndustryConcierge healthcare providers, private practicesHospitals, general clinics, medical offices
Job FocusPatient care, assisting physicians, administrative tasksScheduling, patient check-in, administrative support

Concierge Medical Assistants and Medical Receptionists both work in healthcare settings, but the Concierge Medical Assistant typically has clinical responsibilities and certifications, focusing on patient care and assisting physicians. In contrast, Medical Receptionists mainly handle administrative tasks like scheduling and check-in. The roles differ in scope, with Concierge Medical Assistants often working in private, high-end practices, while Medical Receptionists are found across various healthcare facilities.

What are concierge medical assistants?

Concierge medical assistants are healthcare professionals who support physicians and patients in concierge medicine practices. Unlike traditional medical assistants, they often provide more personalized care, manage patient appointments, coordinate services, and ensure a higher level of patient satisfaction. Their duties may include administrative work, clinical tasks, and helping patients navigate the healthcare system. Concierge medical assistants usually work in practices that offer enhanced access and services to patients, often in exchange for a membership fee.

How does the role of a Concierge Medical Assistant differ from that of a traditional medical assistant in terms of daily responsibilities and patient interaction?

As a Concierge Medical Assistant, you'll typically work in a more personalized, patient-centered environment compared to traditional clinical settings. Your daily responsibilities often extend beyond standard clinical tasks to include coordinating care, managing detailed patient schedules, and providing a higher level of customer service. You'll frequently interact one-on-one with patients, addressing their unique needs and ensuring a seamless healthcare experience. This role often requires strong communication skills, discretion, and the ability to anticipate and accommodate patient preferences in a fast-paced, dynamic environment.

What are the key skills and qualifications needed to thrive as a Concierge Medical Assistant, and why are they important?

To thrive as a Concierge Medical Assistant, you need a solid background in clinical procedures, patient care, and medical terminology, usually supported by a medical assistant certificate or associate degree. Familiarity with electronic medical records (EMR) systems, appointment scheduling software, and basic diagnostic equipment is typically required. Exceptional customer service, discretion, and strong organizational abilities help you deliver a personalized and seamless patient experience. These skills and qualities are crucial for ensuring high-quality, patient-centered care in a fast-paced, service-oriented medical environment.
More about Concierge Medical Assistant jobs
What cities are hiring for Concierge Medical Assistant jobs? Cities with the most Concierge Medical Assistant job openings:
What states have the most Concierge Medical Assistant jobs? States with the most job openings for Concierge Medical Assistant jobs include:
What job categories do people searching Concierge Medical Assistant jobs look for? The top searched job categories for Concierge Medical Assistant jobs are:
Concierge Medical Assistant jobs near you
Infographic showing various Concierge Medical Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,370 per year, or $19.9 per hour.
Concierge Medical Assistant

Concierge Medical Assistant

Victory Medical

Austin, TX • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Now Hiring: Concierge Medical Assistant
Victory Medical is seeking an organized, highly motivated, customer-oriented individual to join our team as a Medical Assistant for our Concierge Doctors. Our Concierge Medicine patients expect exceptional care, personalized service, and an outstanding healthcare experience. We are seeking an experienced, dependable, and highly organized Medical Assistant who is passionate about delivering both excellent clinical care and world-class customer service.
The ideal candidate is proactive, compassionate, detail-oriented, and thrives in a fast-paced environment. This individual understands that every interaction with a patient reflects our practice and is committed to making each patient feel valued, heard, and cared for.
Victory Medical is a family oriented, locally owned business. Full-time employees can expect to be paid holidays and accrue paid time off. We offer benefits such as matching 401k, medical, dental, and vision insurance, as well as an employer provided life insurance policy. You will be eligible for discounts on medical and aesthetic services as well as medications and supplements from our in-house pharmacy. Victory Medical almost exclusively promotes from within providing advancement opportunity for driven individuals! The salary for this position will start at $18/hr but is negotiable based on experience. We look forward to speaking with you soon!
Responsibilities
  • Welcome and care for patients with warmth, professionalism, and exceptional customer service.
  • Build strong relationships with patients by providing a personalized, concierge-level experience.
  • Obtain and accurately document detailed medical histories, vital signs, and clinical information.
  • Perform patient triage, recognize urgent concerns, and communicate appropriately with providers.
  • Prioritize patient needs based on clinical urgency while maintaining efficient provider workflow.
  • Assist physicians with examinations, procedures, treatments, and clinical documentation.
  • Coordinate laboratory testing, troubleshoot specimen or laboratory issues, and ensure timely follow-up of results.
  • Serve as a patient advocate by helping patients navigate their care and addressing questions or concerns promptly.
  • Respond to patient phone calls, portal messages, and requests in a timely, courteous, and professional manner.
  • Coordinate referrals, diagnostic testing, medication requests, and follow-up appointments.
  • Maintain accurate electronic medical records while ensuring patient confidentiality and HIPAA compliance.
  • Communicate effectively with patients, physicians, pharmacies, laboratories, specialists, and other healthcare professionals.
  • Identify and resolve clinical and administrative issues with sound judgment and professionalism.
  • Manage multiple priorities while maintaining exceptional attention to detail and accuracy.
  • Anticipate provider and patient needs, taking initiative whenever possible to create a seamless patient experience.
Qualifications
  • Medical Assistant certification preferred (or equivalent clinical experience).
  • Previous experience in primary care, internal medicine, family practice, or concierge medicine preferred.
  • Strong clinical assessment, triage, and critical thinking skills.
  • Outstanding customer service and interpersonal skills with a genuine passion for helping others.
  • Exceptional verbal and written communication skills.
  • Ability to multitask while remaining calm, organized, and detail-oriented.
  • Technology savvy with proficiency in Microsoft Office and the ability to quickly learn electronic health record (EHR) systems.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to work independently while collaborating effectively with physicians and the healthcare team.
  • Demonstrates professionalism, discretion, emotional intelligence, and sound judgment in all interactions.
We're Looking for Someone Who
  • Naturally enjoys helping people and creating exceptional patient experiences.
  • Treats every patient with kindness, empathy, and respect.
  • Takes ownership of responsibilities and follows through without being asked.
  • Thinks critically and proactively solves problems.
  • Anticipates patient and provider needs before they become issues.
  • Remains calm, organized, and positive under pressure.
  • Has outstanding attention to detail and takes pride in accuracy.
  • Is dependable, adaptable, and eager to learn.
  • Communicates professionally and confidently with patients, physicians, and colleagues.
  • Enjoys working as part of a collaborative, patient-focused team.
  • Is committed to providing concierge-level service that consistently exceeds patient expectations.
Shift:
  • Full-Time, 9a-5p M-F
  • Weekend rotation when necessay
Why Join Victory Medical?
At Victory Medical, we believe healthcare should be personal. Our Concierge Medicine team has the privilege of developing meaningful relationships with our patients while providing an elevated level of care and service. If you are passionate about combining exceptional clinical skills with outstanding customer service and want to make a meaningful difference in patients' lives every day, we'd love to meet you.
Victory Medical provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Victory Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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