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Permanent Remote Call Monitoring Jobs in Renton, WA

Tipton Agency

Remote Insurance Broker

Seattle, WA · Remote

$60K - $200K/yr

Our brokerage generates qualified and compliant leads for agents via direct mail, call-ins, and ... Once you achieve a promotional commission rate, it is permanent; there are no criteria to maintain ...

Shield

Project Coordinator

Redmond, WA · On-site +1

$60K - $80K/yr

Threshold - Remote Compensation: $60,000 - $80,000 / year Description Threshold Communications is ... Navigate multiple carrier portals to monitor order progress, provisioning updates, and installation ...

Actalent

Biostatistician

Seattle, WA · On-site +1

$140K - $170K/yr

... fully remote if necessary. Job Type & Location This is a Permanent position based out of Seattle ... monitoring capabilities, electronic data capture solutions, and the education, support, and ...

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All JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Renton, WA

Permanent Remote Call Monitoring information

See Renton, WA salary details

$11

$19

$28

How much do permanent remote call monitoring jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for permanent remote call monitoring in Renton, WA is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Renton, WA? For Permanent Remote Call Monitoring jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Renton, WA look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Renton, WA are:
What cities near Renton, WA are hiring for Permanent Remote Call Monitoring jobs? Cities near Renton, WA with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Call Center Representative (Appointment Setter)

Call Center Representative (Appointment Setter)

LendingTree

Seattle, WA • Remote

$3.0K/mo

Full-time

Retirement, PTO

Posted 12 days ago

Job description

THE POSITION

Insurance Call Center Representative

QuoteWizard by LendingTree is currently looking to grow our Warm Transfer Verification program. Our service centers around making outbound calls as well as taking inbound calls from customers who have recently applied online to receive free insurance quotes. After asking a series of qualifying questions, we match and connect callers with an Insurance Company that will attempt to provide them with an insurance policy best suited for their needs. Ideal candidates must be able to handle a large number of calls while maintaining enthusiasm and professionalism, are able to work in a scripted environment, and truly enjoy achieving targets and consistently setting their sights on raising the bar.

To be a great fit for the job, you:

  • Are extremely comfortable with and motivated to meet and exceed goals and metrics.
  • Possess strong listening skills, a professional telephone demeanor and the ability to skillfully assist callers in a fast-paced call center environment.
  • Driven to be thorough in your performance related to the scripts, processes, and systems pertinent to overall workflow and quality expectations.
  • Receptive to and quick to implement constructive feedback and possess strong desire to continuously improve.

PREFFERED EXPERIENCE & SKILLS

  • High School Diploma required
  • Possess 2-3 years of Call Center (either Customer Service and/or Sales) experience
  • Prior experience in outbound telemarketing preferred
  • Prior experience with an aggressive, commission based, compensation structure is preferred
  • Must be detail oriented
  • Must possess good work ethics and integrity
  • Must have excellent attendance
  • Must be able to work a flexible schedule
  • Must be technically savvy and able to launch their QuoteWizard career from an at home work environment as this role is 100% remote for the forseeable future. Selected candidates will conduct training on their OWN audio/video capable laptop/desktop. Mobile devices, tablets, etc. are not acceptable for training. Once you graduate from our weeklong virtual Training, you will be issued QuoteWizard Equipment via mail.

COMPENSATION

  • $17.00/hourly with an uncapped monthly commission potential (Typical commission payouts average between $500 & $3000 monthly). Commission Eligibility begins after 30 days on the team.
  • $500 sign-on bonus at 30 days of hire
  • $100 monthly attendance bonus after 60 days of hire
  • Access to additional compensation, organizational benefits & performance incentives
  • Additional benefits upon conversion to a LendingTree employee: stock options, 401K, paid time off, cash bonuses, tuition reimbursement, work/life balance support initiatives.

ABOUT LENDINGTREE

LendingTree is the nation's leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit — from mortgages and personal loans to credit, savings, and insurance products.
Our founder, Doug Lebda, started LendingTree in 1996 after his own frustrating house-hunting experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.

About QuoteWizard
QuoteWizard, a division of LendingTree, helps consumers and insurance agents connect through a seamless online marketplace. More than 40 million people have used QuoteWizard to compare quotes and save on insurance. By combining technology, transparency, and expertise. QuoteWizard makes shopping for insurance simple and accessible — empowering people to make confident choices about their coverage. When you think of insurance, think QuoteWizard.


What else you should know:

  • We're a publicly traded company (NASDAQ: TREE).
  • We've welcomed several other companies into the LendingTree family to expand our reach and capabilities.
  • We've built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
  • We're also committed to giving back — through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work.


OUR CULTURE

We're a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you'll meet — and we celebrate innovation, inclusion, and ownership. At LendingTree, you'll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another — with the flexibility and trust that help you thrive both personally and professionally.
We're proud to offer generous benefits, wellness programs, and time-off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes — we still have fun doing it (our "GSD – Get Stuff Done" award is a fan favorite!)
Come grow with us, make an impact, and be part of a company that truly cares about its people and its community.
LendingTree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

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