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Permanent Remote Call Monitoring Jobs in Renton, WA

SAP SuccessFactors

Marketing Strategy Expert

Bellevue, WA · On-site +1

$156K/yr

Full Remote Purpose and Objective: Concur Technologies, Inc. seeks a Marketing Strategy Expert at ... Monitor performance of marketing plans and strategies; identify opportunities to enhance marketing ...

Curvion Blue

High Ticket Sales Director

Seattle, WA · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Curvion Blue

Sales Director

Seattle, WA · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Accenture

Home Equity Loan Processor

Redmond, WA · Remote

$23.13 - $48.13/hr

Monitor and respond to incoming voicemails * Document all communication * Focused on achieving ... This is a remote opportunity; must be located within 100 miles of a local Accenture office. * Must ...

Accenture

Home Equity Loan Processor

Seattle, WA · Remote

$23.13 - $48.13/hr

Monitor and respond to incoming voicemails * Document all communication * Focused on achieving ... This is a remote opportunity; must be located within 100 miles of a local Accenture office. * Must ...

Accenture

Home Equity Loan Processor

Kirkland, WA · Remote

$23.13 - $48.13/hr

Monitor and respond to incoming voicemails * Document all communication * Focused on achieving ... This is a remote opportunity; must be located within 100 miles of a local Accenture office. * Must ...

Pierce County, WA

Engineering Technician 3

Tacoma, WA · On-site +1

$42.03 - $53.41/hr

Career Service - Full Time Remote Employment: Flexible/Hybrid Job Number: 26-00647 Department ... monitoring. Your attention to detail, collaborative approach, problem-solving skills, and strong ...

Ogletree Deakins

Sr. Conflicts Specialist

Seattle, WA · Remote

In addition, key responsibilities of a Senior Conflicts Specialist include: - Monitors JLConflicts ... call checks, media searches, RFP conflict checks, bankruptcy projects, searches for blogs and ...

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$11

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How much do permanent remote call monitoring jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for permanent remote call monitoring in Renton, WA is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Renton, WA? For Permanent Remote Call Monitoring jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Renton, WA look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Renton, WA are:
What cities near Renton, WA are hiring for Permanent Remote Call Monitoring jobs? Cities near Renton, WA with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Marketing Strategy Expert

Marketing Strategy Expert

SAP SuccessFactors

Bellevue, WA • On-site, Remote

$156K/yr

Other

Posted 14 days ago

Job description

Requisition ID: 452523
Work Area: Information Technology
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF-1
Additional Locations: 

Original Posting Date: 04/27/2026 

Job Title: Marketing Strategy Expert 

Location: Bellevue, WA 

Work Model: Full Remote 

Purpose and Objective:   

Concur Technologies, Inc. seeks a Marketing Strategy Expert at our Bellevue, WA location to lead business for assigned regions/market units to successfully monitor, manage and optimize performance against Concur CMO scorecard metrics and other key performance indicators.  

Expectations and Tasks:  

Oversee "Health of Marketing" syncs, planning meetings, and mid-year syncs. Monitor performance of marketing plans and strategies; identify opportunities to enhance marketing impact, efficiency, and return on investment. Own annual pipeline modeling and target setting on behalf of supported market units. Work with Distribution marketing leadership and marketing operations to refine, evolve and build out new analytics strategies, models, reporting and executive dashboards/scorecards to provide transparency into performance, productivity, and return on marketing investment. Proactively uncover data-driven and data-informed actionable opportunities for increasing marketing impact. Advise marketing leadership on pipeline health, demand generation strategies, areas of opportunity, risks and recommended actions for resolving challenges and maximizing performance. Lead and support high-impact, global projects and change initiatives. 

Education and Occupational Experience:  

Bachelor's degree or foreign equivalent in Business Administration, Business Management, Business Analytics, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Business Administration, Business Management, Business Analytics, or a related field of study and five (5) years of experience in the job offered or related occupation. 

Qualifications/Skills and Competencies Experience:  

Experience must include four (4) years involving each of the following:  

  • Market Research, Strategy and Data Analysis; 

  • Strategic Planning and Project Management involving Product, Marketing or GTM; 

  • Software as a Service (SaaS) and GTM strategy experience; and 

  • Microsoft Suites - PowerPoint and Excel Modelling. 

Experience must include two (2) years involving each of the following: 

  • Formal management or GTM consulting experience; and 

  • Asia-Centric Business marketing. 

Travel: N/A. 

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy. 

Internal use only: reference code lhrs4262 

SAP:SAIL 

EX:OUT 

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 


We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis. 

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: The annual base salary range for this position is $156,223 - $254,745. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $176,300 - $299,700. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. 

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
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