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Permanency Case Manager Jobs in Springfield, MA (NOW HIRING)

HELIX HUMAN SERVICES INC

Case Manager

Springfield, MA · On-site

$50K - $70K/hr

... permanency. Case Manager is responsible for providing intensive case management supports to children and adolescent youth assigned to CFC foster care homes including day-to-day functioning of the ...

Mental Health Association, Inc.

Case Manager

Chicopee, MA · On-site

$19 - $21/hr

The Case Manager provides trauma-informed, person-centered support to individuals in substance use ... permanent housing. Through person-centered care, housing navigation, and community-based supports ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

Provide case management services in a 19-bed program serving homeless individuals in early recovery. 10 beds are permanent beds targeted for individuals who are chronically homeless and with a ...

ImmaCare, Inc.

Supportive Housing Manager

Hartford, CT · On-site

$60 - $80/hr

Provide direct supervision of Permanent Supportive Housing Case Managers, the Housing Location Specialist and the Peer Advocate * Arrange the scheduling of direct reports to meet the needs of clients ...

ImmaCare Inc.

Supportive Housing Manager

Hartford, CT · On-site

Provide direct supervision of Permanent Supportive Housing Case Managers, the Housing Location Specialist and the Peer Advocate * Arrange the scheduling of direct reports to meet the needs of clients ...

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Permanency Case Manager information

See Springfield, MA salary details

$14

$25

$38

How much do permanency case manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for permanency case manager in Springfield, MA is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $27.31 per hour, depending on experience, location, and employer.

What is a permanency case manager?

Permanency case managers are professionals who work within child welfare systems to help children in foster care achieve permanent, stable living situations. Their primary goal is to ensure that each child either returns safely to their biological family, is adopted, or placed under legal guardianship. They coordinate with families, courts, and service providers to develop and implement plans tailored to each child's needs. Permanency case managers also monitor progress, advocate for the child's best interests, and offer support throughout the process. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a permanency case manager?

To thrive as a Permanency Case Manager, you need a background in social work or a related field, typically with a bachelor's degree and relevant licensure or certification. Familiarity with case management software, state child welfare systems, and documentation tools is essential. Strong interpersonal skills, cultural competence, empathy, and the ability to manage high-stress situations help you build trust with children and families. These skills are crucial for ensuring child safety, supporting family stability, and achieving positive permanency outcomes.

What are some of the most common challenges faced by permanency case managers, and how can new hires best prepare for them?

Permanency Case Managers often encounter challenges such as managing high caseloads, navigating complex family dynamics, and coordinating with multiple service providers. New hires can best prepare by developing strong organizational skills, maintaining clear communication, and seeking regular supervision or peer support to manage emotional stress. Building a solid understanding of child welfare laws and local resources also helps in providing effective support to children and families working toward stable, long-term solutions.

What is the difference between Permanency Case Manager vs Child Welfare Case Manager?

AspectPermanency Case ManagerChild Welfare Case Manager
CredentialsRelevant social work or counseling certifications, state licensingSimilar certifications, often requiring social work background
Work EnvironmentChild welfare agencies, foster care systemsChild protective services, foster care agencies
Employer & IndustryGovernment agencies, non-profits focused on family reunification and permanencyChild protective services, social service agencies
Search & ComparisonOften compared for roles involving permanency planning and foster careMore focused on child protection and safety

Both roles involve working with children and families, but Permanency Case Managers primarily focus on establishing permanent living arrangements, such as reunification or adoption, while Child Welfare Case Managers concentrate on child safety and protective services. Understanding these distinctions helps job seekers find the right position aligned with their skills and career goals.

What job categories do people searching Permanency Case Manager jobs in Springfield, MA look for?

The top searched job categories for Permanency Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Permanency Case Manager jobs?

Cities near Springfield, MA with the most Permanency Case Manager job openings:

Permanency Case Manager jobs near you
Infographic showing various Permanency Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $52,337 per year, or $25.2 per hour.

Case Manager

HELIX HUMAN SERVICES INC

Springfield, MA • On-site

$50K - $70K/hr

Full-time

Posted 14 days ago

Job description

Case Manager

Provide intensive case management to children and youth referred by the Department of Children and Families (DCF) to the Comprehensive Foster care program (CFC), with the goal of long-term stability and permanency. Case Manager is responsible for providing intensive case management supports to children and adolescent youth assigned to CFC foster care homes including day-to-day functioning of the home, advocacy, and crisis intervention. Participate in the screening of potential youth and preparing for their placement in the CFC program, including contact in advance with all collaterals, preparation of placement paperwork, and referrals to health /therapeutic providers in advance of placement to provide for continuity of services. Visit each assigned foster child a minimum of one time weekly. 



Helix Human Services provides Comprehensive Foster Care (CFC), a unique program through which foster families provide a home to one or two children and/or adolescents in need of more support.


Hiring Full Time / Hybrid



Qualifications

  •  Bachelor's degree with a minimum of three years relevant experience. 
  • Licensed social worker or license eligible. 
  • Valid driver’s license.
  • Ability to work cooperatively and closely with DCF and collateral agencies, must have Knowledge of Hampden County.
  • Interpersonal skills, including excellent written and verbal communication.
  • Comfortable working with diverse teams.


Competitive Salary/Comprehensive Benefit Package

Helix Human Services is an inclusive organization. LGBTQIA+ and people of color are strongly encouraged to apply!


Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.