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Performance Manager Jobs in Worcester, MA (NOW HIRING)

... Facility Management Services and Technical Content development as core competencies. Our ... Solid experience in preparation and execution of Performance test scripts At least 4 years of ...

It also offers outsourcing, consulting, recruitment, career transition, and vendor management ... Job Title: Sr. Performance Engineer (with Retail Domain and Rational Performance Testing experience ...

Join our dynamic team as a Performance Coach in a corporate wellness center setting! We are ... Manage administrative tasks related to fitness facility operations. * Assist with additional duties ...

Join our dynamic team as a Performance Coach in a corporate wellness center setting! We are ... Manage administrative tasks related to fitness facility operations. * Assist with additional duties ...

Manager, Operations

Hopedale, MA · On-site

$75K - $85K/yr

Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our ... Manages all activities related to operations and development of company products by performing the ...

Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our ... Manages all activities related to operations and development of company products by performing the ...

Manager, Operations

Hopedale, MA · On-site

$75K - $85K/yr

Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our ... Manages all activities related to operations and development of company products by performing the ...

Manager, Operations

Hopedale, MA · On-site

$75K - $85K/yr

Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our ... Manages all activities related to operations and development of company products by performing the ...

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Performance Manager information

See Worcester, MA salary details

$39.9K

$99.3K

$153.2K

How much do performance manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for performance manager in Worcester, MA is $99,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $125,700.00 per year, depending on experience, location, and employer.

What jobs make $3,000 a day?

Performance Managers typically do not earn $3,000 a day; such high daily earnings are more common in executive roles like CEOs, highly successful entrepreneurs, or specialized consultants in finance, law, or technology. These positions often require extensive experience, advanced skills, and sometimes ownership stakes or performance-based bonuses. Most standard managerial roles do not reach this level of daily income.

What are Performance Managers?

Performance Managers are professionals responsible for overseeing and improving the productivity and effectiveness of employees or systems within an organization. They set performance metrics, monitor progress, and provide feedback to ensure goals are met efficiently. Performance Managers often work closely with team leaders and HR to implement training and development programs. Their role is crucial in aligning individual and team performance with the company's objectives.

How does a Performance Manager typically collaborate with other departments to drive organizational success?

Performance Managers work closely with leaders and teams across departments—such as HR, operations, and finance—to align performance metrics with organizational goals. They often facilitate regular meetings to review progress, provide feedback, and identify areas for improvement. This role requires strong communication skills and the ability to translate data insights into actionable strategies that support both team development and business objectives. Effective collaboration ensures that performance initiatives are integrated and sustained throughout the organization.

What is the difference between Performance Manager vs Performance Analyst?

AspectPerformance ManagerPerformance Analyst
Required CredentialsBachelor's degree in Business, HR, or related field; often certifications in performance managementBachelor's degree in Business, Data Analysis, or related; certifications in data analysis or performance metrics
Work EnvironmentOversees teams, collaborates with management, develops performance strategiesAnalyzes data, prepares reports, supports performance improvement initiatives
Employer & Industry UsageCommon in HR, corporate, and organizational settingsUsed in similar environments, often within HR, operations, or consulting firms

The Performance Manager focuses on developing and implementing performance strategies across teams, while the Performance Analyst primarily analyzes data to support performance improvements. Both roles require similar educational backgrounds and are integral to organizational success, but they differ in scope and daily responsibilities.

What is the role of a performance manager?

A performance manager is responsible for monitoring and improving employee and team performance within an organization. They analyze performance data, set goals, develop strategies, and implement processes to enhance productivity and efficiency, often using tools like performance management software. Strong communication, analytical skills, and knowledge of organizational objectives are essential for this role.

What are the key skills and qualifications needed to thrive as a Performance Manager, and why are they important?

To thrive as a Performance Manager, you need a strong background in analytics, goal-setting frameworks, and organizational development, often supported by a degree in business or human resources. Familiarity with performance management systems, HR analytics tools, and project management software is typically required. Excellent communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualities are crucial for driving employee productivity, aligning team objectives with organizational goals, and fostering a culture of continuous improvement.

What jobs in the US pay 300,000 a year?

Performance Managers in large organizations or senior-level roles in finance, technology, or consulting can earn $300,000 or more annually, especially with bonuses and profit sharing. High-level executive positions such as Chief Performance Officer or Director of Performance often have compensation in this range, typically requiring extensive experience, advanced skills, and relevant certifications. Salary levels vary based on industry, company size, and geographic location.

What Is a Performance Manager?

A performance manager seeks to create a system in which employees can perform at their best by creating clear goals and expectations. Rather than a traditional corporate system of employee appraisal and evaluation, performance managers try to communicate end goals and align each employee’s work with these aims. In this role, you may seek the development of benchmarks so that the company’s departments or groups can measure their progress concretely. This is an ongoing effort. Benchmarks and goals must change, so you must continually find new ways to measure progress and to inspire effort.

Why is Gen Z struggling to get jobs?

Performance Managers and other employers often find that Gen Z candidates may lack work experience, soft skills, or familiarity with workplace expectations, which can hinder their job prospects. Additionally, competition from more experienced applicants and the emphasis on digital literacy and adaptability influence hiring decisions for this age group.
What job categories do people searching Performance Manager jobs in Worcester, MA look for? The top searched job categories for Performance Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Performance Manager jobs? Cities near Worcester, MA with the most Performance Manager job openings:
Infographic showing various Performance Manager job openings in Worcester, MA as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $99,311 per year, or $47.7 per hour.

EHR Manager - Performance Improvement

Walker Cares

Needham, MA • On-site

$58K - $75K/yr

Full-time

Posted 28 days ago


Job description

About Walker
Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life's most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions-Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions-we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts.
At Walker, the work behind the scenes is just as important as the work on the front lines. Behind every child and youth served, every family supported, and every program delivered is a team of professionals who make that work possible. Mission-driven organizations do not run on passion alone. They run on people who are skilled, accountable, and take pride in their work. These support teams provide the structure and consistency that allow our programs to deliver high-quality care. Every role has a clear purpose. If you are someone who values doing your work well and wants that work to contribute to something larger, you will find a place here.
Make a Difference Every Day
As a member of the Performance Improvement team, the Electronic Health Record Manager (EHR) is responsible for the strategic oversight, optimization, training, support, and governance of Walker's electronic health records and associated systems. The EHR Manager leads efforts to improve system adoption, data quality, workflow efficiency, and user experience across programs and departments. This role partners closely with operational leaders, clinical and program staff, Analytics, Information Technology, and external vendors to prioritize enhancements, manage upgrades, oversee role-based security and access processes, and implement best practices for documentation and reporting. The EHR Manager also plays a lead role in system selection and implementation, including coordinating user acceptance testing, supporting workflow design and configuration decisions, and developing role-based training approaches that evolve throughout implementation and go-live readiness. The EHR Manager serves as the organizational lead for EHR-related change management, builds internal capacity through training and development of power users, and drives continuous improvement to ensure Walker's information systems effectively support organizational goals, compliance requirements, and high-quality service delivery.
Essential Functions
  • Lead the administration, optimization, and governance of Walker's electronic health records and associated systems.
  • Partner with organizational leaders, end users, Information Technology, and vendors to align EHR system configuration, workflows, and change-management plans with operational needs.
  • Manage role-based security, user access processes, and periodic audits to support compliance, privacy, and operational needs.
  • Oversee the design and delivery of customized, role-based EHR training programs for new staff, advanced users, supervisors, and managers, adapting materials and communications to reflect implementation milestones, workflow decisions, and go-live needs.
  • Recruit, develop, and support departmental power users and super users as internal resources for workflow adoption and issue resolution.
  • Establish and maintain end-user documentation, communication plans, and change-management materials related to new functionality and system updates.
  • Lead investigation, escalation, and resolution of complex user issues, coordinating with vendors and internal stakeholders as needed.
  • Lead user acceptance testing and implementation readiness activities, including test planning, scenario development, coordination of end users, issue tracking, workflow validation, implementation planning, and post-go-live support.
  • Monitor data quality trends and collaborate with managers and program leaders to address documentation issues and improve reporting reliability.
  • Partner with the Director of Analytics and System Integration to support reporting needs, workflow analysis, and operational decision-making.
  • Lead projects related to new functionality, content standards, workflow redesign, and implementation of best practices across programs.
  • Represent Walker in state, regional, and vendor forums to identify trends, benchmark practices, and recommend opportunities for investment and improvement.
  • Provide supervision, coaching, and performance guidance to assigned staff and/or functional leadership to cross-departmental EHR users and project teams.
  • Provides leadership and decision-making on:
  • System implementation priorities, user acceptance testing strategy, upgrade scheduling, and go-live readiness planning.
  • Standards for workflows, documentation, forms, data quality, reporting support, training content, and adoption support during implementation and post-launch optimization.
  • Additional duties as assigned

Skills and Abilities
  • Strong interpersonal and communication skills.
  • Perform sedentary work for extended periods, lifting, typing, and looking at a computer screen.
  • Ability to meet deadlines and follow through with multiple projects simultaneously.
  • Ability to respond to and follow through with requests professionally.
  • Must be task-driven and detail-oriented.

Schedule:
  • 9:00am - 5:00pm Monday-Friday with flexibility for weekends and evenings based on program and operational needs

Qualifications
Education and Certifications
Required:
  • Bachelor's degree; Health Information Management, Healthcare Administration, Information Systems, Business Administration, or related field

Experience
Required:
  • Minimum of five years of progressively responsible experience working with electronic health records, healthcare databases, or clinical/operational information systems.
  • Experience as a contributor to system implementations, conversions, upgrades, optimization efforts, or major workflow improvement initiatives, including user acceptance testing coordination and workflow validation.
  • Demonstrated experience developing and delivering end-user training, change-management communications, and supporting documentation, including tailored training approaches during implementation and transition periods.
  • Strong working knowledge of reporting tools and Microsoft Office applications, including Excel, Word, PowerPoint, and related documentation/reporting tools.
  • Demonstrated ability to manage competing priorities, collaborate across departments, communicate effectively with various clinical, financial, and leadership staff, and lead projects to successful completion.

Preferred:
  • Experience supervising staff, leading cross-functional teams, or providing functional leadership in a healthcare or human services environment.
  • Experience serving as an EHR administrator, systems lead, or advanced power user for an enterprise application.
  • Healthcare, behavioral health, or human services experience.
  • Relevant certifications or formal training in project management, health information systems, analytics, or change management.

Other Requirements:
  • Successfully complete all background check suitability requirements
  • Must have reliable transportation with ability to travel to different locations

Supervision:
Reports to: Director of Analytics and System Integration
Supervision: Provides functional leadership to departmental power users and cross-functional project teams.
Equal Opportunity Statement
Walker is an equal opportunity employer and does not discriminate based upon an individual's race, color, religion, national origin, sex, age, marital status, sexual orientation, genetic information, disability, veteran status, pregnancy, national guard or reserve unit obligations, participation in discrimination complaint-related activities, or membership in any category protected by federal or state law.