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Performance Development Coordinator Jobs in Springfield, IL

... plans developed with leadership. * Coach producers and account executives on sales process ... Monitor production goals, identify performance gaps, and recommend coaching, training, or process ...

Office Coordinator

Springfield, IL · On-site

$18.31/hr

... and developmental disabilities. Here we believe every person has the right to live well, and ... May assist Human Resources with interviewing, hiring, orientation, training, performance ...

Requires knowledge, skill and mental development equivalent to completion of four years of college ... and performance standards. * Prefers ability to exercise judgment and discretion in handling ...

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Performance Development Coordinator information

See Springfield, IL salary details

$31.7K

$51.9K

$74.3K

How much do performance development coordinator jobs pay per year?

As of Jul 14, 2026, the average yearly pay for performance development coordinator in Springfield, IL is $51,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $58,000.00 per year, depending on experience, location, and employer.

What does a Performance Development Coordinator do?

A Performance Development Coordinator is responsible for designing, implementing, and managing programs that enhance employee performance and development within an organization. Their duties often include facilitating performance reviews, organizing training sessions, supporting managers with goal-setting processes, and analyzing performance data to identify areas for improvement. This role works closely with both employees and management to ensure that development initiatives align with organizational goals and promote professional growth. Performance Development Coordinators may also assist in onboarding new hires and recommending strategies for continuous improvement.

What is the difference between Performance Development Coordinator vs Training Coordinator?

AspectPerformance Development CoordinatorTraining Coordinator
CredentialsTypically requires a bachelor’s degree in HR, Business, or related field; certifications like CPLP are a plusUsually requires a bachelor’s degree in Education, HR, or related field; certifications like ATD are common
Work EnvironmentWorks within HR or Learning & Development teams, focusing on employee growth and performanceWorks in training departments, organizing and delivering training programs for employees
Employer & Industry UsageUsed across various industries to enhance employee performance and developmentCommon in corporate, educational, and nonprofit sectors for training delivery

The Performance Development Coordinator focuses on employee performance improvement and development strategies, while the Training Coordinator primarily organizes and facilitates training sessions. Both roles require similar educational backgrounds and certifications, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Performance Development Coordinator, and why are they important?

To thrive as a Performance Development Coordinator, you need a background in human resources, training, or organizational development, often supported by a relevant degree or certification. Familiarity with performance management systems, learning management platforms, and data analysis tools is typically required. Strong interpersonal skills, attention to detail, and the ability to motivate and coach employees are essential soft skills in this role. These skills are crucial for effectively assessing employee performance, implementing growth strategies, and supporting organizational success.

How does a Performance Development Coordinator typically collaborate with managers and employees to support professional growth within an organization?

A Performance Development Coordinator works closely with both managers and employees to design and implement effective performance management processes. This often involves facilitating regular feedback sessions, coordinating training initiatives, and helping set clear development goals. The coordinator serves as a bridge, ensuring that managers have the tools to guide their teams while also advocating for employee growth opportunities. Strong communication and relationship-building skills are essential, as the role requires ongoing collaboration and support across various departments.
What job categories do people searching Performance Development Coordinator jobs in Springfield, IL look for? The top searched job categories for Performance Development Coordinator jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Performance Development Coordinator jobs? Cities near Springfield, IL with the most Performance Development Coordinator job openings:
Agency Sales Coordinator

Agency Sales Coordinator

Troxell

Springfield, IL

$65K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

AGENCY SALES COORDINATOR
About Us
Top trusted risk advisor and solution provider for personal and business insurance where we work together to create the ultimate experience. We educate, advocate, and protect our people. We safeguard your future. We win by protecting people.
About the Role
The Agency Sales Coordinator works to advance the agency’s sales strategy, equipping producers and account executives with the processes, tools, training, and insights they need to succeed. This role does not directly supervise producers; instead, it serves as a force multiplier across the sales organization, owning the end-to-end execution of sales initiatives, CRM and agency management system optimization, sales reporting and analytics, producer onboarding and training programs, and carrier-facing sales support. The Agency Sales Coordinator is a manager-level position responsible for the operational health of the sales function and the producer experience.
Working Together | Creating WOW | Earning Trust | Embracing Innovation
What You’ll Be Doing (Essential Responsibilities)
Working Together
  • Partner with Senior Leadership to operationalize the agency’s sales strategy, translating goals into actionable plans, milestones, and producer-level initiatives.
  • Coordinate sales meetings, pipeline reviews, and producer huddles, including agendas, materials, and follow-up actions to keep priorities visible and on track.
  • Collaborate with Personal Lines, Commercial Lines, and Life amp; Health department managers to align sales initiatives with service operations and ensure consistent client experience.
  • Serve as a primary point of contact for producers and account executives on sales processes, workflows, and internal resources, removing operational roadblocks so the sales team can stay client-facing.
  • Support carrier relationship management by coordinating production reports, contingency tracking, and joint sales initiatives in partnership with department managers.
Creating WOW
  • Design and execute cross-sell, account rounding, and referral programs that deepen client relationships and increase revenue per household and per business account.
  • Design, in partnership with Marketing Department, sales playbooks, proposal templates, and producer-facing tools that elevate the quality and consistency of every client interaction.
  • Create dashboards, scorecards, and presentations for the COO and department leaders that report on pipeline health, win rates, retention, and producer performance.
  • Plan and coordinate sales campaigns, carrier appetite roadshows, and producer recognition activities in partnership with marketing and department managers.
Earning Trust
  • Lead producer onboarding and ongoing sales training programs, coordinating ride-alongs, joint calls observation, and structured coaching plans developed with leadership.
  • Coach producers and account executives on sales process discipline, CRM hygiene, opportunity management, and follow-up cadence — without acting as their direct supervisor.
  • Monitor production goals, identify performance gaps, and recommend coaching, training, or process interventions to the Sales Manager.
  • Maintain confidentiality of producer compensation, pipeline, and performance information while serving as a trusted resource to the entire sales team.
  • Stay current with insurance regulations and ensure sales activities, marketing materials, and producer practices remain compliant.
Embracing Innovation
  • Own administration and optimization of the CRM (Agency Zoom) and integration points with the Agency Management System (AMS360), including workflow design, automation, user adoption, and reporting.
  • Evaluate, recommend, and implement new sales tools and technologies; serve as project manager and trainer for sales-related technology rollouts.
  • Develop and maintain key performance indicators for lead conversion, pipeline velocity, quote-to-bind, retention, and producer activity, and embed these metrics into routine sales management.
  • Continuously analyze sales processes end-to-end, identify friction points, and implement improvements that increase producer capacity and shorten the sales cycle.
  • Monitor industry trends, competitor practices, and emerging technologies, and bring forward recommendations that keep TROXELL ahead of the market.
What You’ll Bring to Us
  • Bachelor’s degree in Business, Marketing, Insurance Management, or a related field is required.
  • 1–4 years of experience in sales operations, sales enablement, agency operations, or a closely related role within the insurance industry or a comparable professional services environment.
  • Property amp; Casualty License at hire or within 180 days of hire. Must maintain license during employment.
  • Working knowledge of Commercial, Personal, and Life amp; Health insurance products and the producer sales cycle.
  • Proficiency with Customer Relationship Management tools (Agency Zoom experience strongly preferred) and Agency Management Systems (AMS360 experience strongly preferred).
  • Demonstrated ability to design, document, and improve sales processes and to drive adoption of new tools and workflows across a producer team.
  • Strong analytical skills with the ability to build reports, interpret sales data, and translate insights into recommendations for leadership.
  • Excellent written and verbal communication skills, with credibility and confidence to influence producers, department managers, and executives without direct authority.
  • Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and multiple concurrent projects.What You’ll Bring to Us (continued)
  • Ability to coach, mentor, and train team members on sales process and technology without acting as their direct supervisor.
  • High level of proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook); comfortable learning new software applications quickly.
  • Must demonstrate competence in computer and office equipment operations.
  • Must be able to secure and maintain insurance licensure during employment.
What We Need from You
  • Full-time
  • Hours are 8:00 am to 4:30 pm
  • This position is not hybrid.
  • Travel: Moderate (carrier visits, branch offices, industry events, and training)
The Fine Print
  • Work is typically performed in a standard office setting with some travel required to other offices, carriers, and industry events.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • May be required to work more hours than normally expected during a regular workweek.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TROXELL is an Equal Opportunity Employer and offers a competitive salary with a comprehensive benefit package including Medical, Dental, Vision, Flexible Spending, Employer Paid Life Insurance, Short Term and Long Term Disability, 401(k) with Employer match, Paid Time Off, and Continuing Education.