Peer Navigator Jobs in Florida (NOW HIRING)

Required Competencies

• Cooperation/Teamwork- Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
• Engaging Communication- Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
• Customer Service (Internal & External)-Recognizes and attends to important details with accuracy and efficiency. Treats clients courteously. Responds to client requests in a timely manner. Elicits feedback from clients to monitor their satisfaction. Considers both short and long-term interests of the client in making service decisions. Proactively identifies client needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve clients' long-term interests. Creates strategies to help the organization serve clients more effectively.
• Adaptability- Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.
• Problem Solving- Views problems as opportunities to create new solutions.Anticipates potential problems and analyzes alternative solutions.
• Judgment-Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
• Valuing & Fostering Diversity- Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
• Self-Management-Takes responsibility for one's behavior and well-being; Works effectively under stress and adapting one's style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.

Education and Experience

• Personal, lived experience with substance use and recovery required
• Bachelor's degree in a social service-related field required
• CRPS certification or meets the requirements to become certified within 6 months of employment required
• Two years of experience and/or training related to addictions required
• Bilingual highly preferred - but not required - to meet the diverse needs of the community
• Exhibits excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Comfort with diverse populations and flexibility are essential
• Proficiency in oral and written communication skills
• Demonstrated leadership ability
• Demonstrated ability to work independently
• Knowledge of Windows-based computer systems and Microsoft Office applications (Word, Excel, and Outlook) required

Physical Demands/Working Conditions

Physical Requirement: Must have ability to lift and carry up to 25 lbs. Employee must be at to sit, climb or balance, hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with hands and arms.

Working Conditions: Duties are performed primarily in an office setting. Operates computer and standard office equipment such as telephone and copier/printer. Other activities may require services to be provided in the community to include private homes, court system, treatment facilities, public areas and other service providers' locations.

Note: This position requires interaction and engagement with people who may potentially be struggling with crises, substance use, mental health, and/or mental illness - conditions which bring an element of risk. The successful candidate is one who can maintain composure when working with people in crisis and understands that situations such as these can change quickly.

Travel: Extensive within the Tampa Bay area. Must have a current and valid driver's license and must be willing to use their personal vehicle for job-related assignments as required (parking and mileage reimbursement is available).

Hours: M-F 8:00am - 5:00pm - sometimes evenings and occasional weekends

Employees may be required to work holidays, evenings, and/or weekends; and during hurricanes and other times of disasters/critical incidents.

This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.

CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic