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Pc Repair Jobs (NOW HIRING)

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

Experience in technical support, RMA handling, or PC repair * 2-4 years of customer service or leadership experience * Familiarity with manufacturer warranty processes * History of helping others ...

Troy University

Helpdesk Technician

Troy, AL · On-site

$18.75 - $25.25/hr

... PC repair Preferred Qualifications 1. Ability to perform work with a positive attitude and in a timely manner 2. Ability to work well in a team environment Will this position require driving ...

cdsc

Customer Service Engineer

Minneapolis, MN · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Des Moines, IA

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Des Moines, IA · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Minneapolis, MN · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

Experience in technical support, RMA handling, or PC repair * 2-4 years of customer service or leadership experience * Familiarity with manufacturer warranty processes * History of helping others ...

cdsc

Customer Service Engineer

Minneapolis, MN · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Des Moines, IA · On-site

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

cdsc

Customer Service Engineer

Des Moines, IA

Minimum 3-5 years relevant experience in technical support, networking, field service, PC repair or related field * Minimum 3-5 years' experience in repair/maintenance/theory of Digital projection ...

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Pc Repair information

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How much do pc repair jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for pc repair in the United States is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What does a typical day look like for a PC Repair technician?

A typical day for a PC Repair technician involves diagnosing and repairing a variety of desktop and laptop computer issues, which may include hardware replacements, software troubleshooting, and virus removal. Tasks often include responding to customer service tickets, performing system upgrades, and documenting repairs for future reference. Technicians may work independently or as part of an IT support team, collaborating with colleagues to resolve complex technical problems. The role offers diverse challenges and learning opportunities, making each day different from the last.

What are the key skills and qualifications needed to thrive in the Pc Repair position, and why are they important?

To thrive as a PC Repair technician, you need a solid understanding of computer hardware, operating systems, and troubleshooting methodologies, often supported by a technical diploma or relevant work experience. Familiarity with diagnostic tools, imaging software, and certifications like CompTIA A+ are highly valued in this field. Strong customer service skills, attention to detail, and effective communication are essential soft skills for success. These skills ensure accurate diagnosis, efficient repairs, and positive client interactions, which are crucial for building trust and reliability.

How to become a PC repair technician?

To become a PC repair technician, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Gaining certifications such as CompTIA A+ can improve job prospects, and hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and familiarity with diagnostic tools are also important for success in this role.

Are PC technicians in demand?

PC technicians are in steady demand due to ongoing needs for hardware repairs, upgrades, and troubleshooting in both residential and business environments. The role often requires knowledge of operating systems, hardware components, and diagnostic tools, with job opportunities available in computer repair shops, IT departments, and freelance work.

Can you make money in computer repair?

Pc repair technicians can earn income through providing repair services, troubleshooting hardware and software issues, and offering maintenance for personal and business computers. Income varies based on experience, location, and whether they work independently or for a company, with opportunities to increase earnings through certifications and specialized skills.

What is the job called when you fix computers?

The job is called a PC repair technician or computer repair technician. These professionals diagnose and fix hardware and software issues, often using tools like diagnostic software and repair hardware, and may hold certifications such as CompTIA A+.

What is a PC Repair job?

A PC Repair job involves diagnosing, troubleshooting, and fixing hardware and software issues in personal computers. Technicians may repair broken components, remove malware, install updates, and optimize system performance. They often work in repair shops, IT departments, or provide on-site and remote support to individuals or businesses. Strong technical skills, problem-solving abilities, and knowledge of operating systems are essential for this role.

More about Pc Repair jobs
What cities are hiring for Pc Repair jobs? Cities with the most Pc Repair job openings:
What are the most commonly searched types of Pc Repair jobs? The most popular types of Pc Repair jobs are:
What states have the most Pc Repair jobs? States with the most job openings for Pc Repair jobs include:
What job categories do people searching Pc Repair jobs look for? The top searched job categories for Pc Repair jobs are:
Pc Repair jobs near you
Infographic showing various Pc Repair job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,429 per year, or $19.9 per hour.
Customer Support Lead & RMA Coordinator

Customer Support Lead & RMA Coordinator

XOTIC PC

Lincoln, NE • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Lead, Support, and Keep Our Technical Operations Running Smoothly
Do you excel at guiding others, answering tough technical questions, and keeping detailed workflows organized? XOTIC PC is looking for a tech-savvy, detail-oriented professional to lead our customer service team while coordinating all RMA operations at our Lincoln, Nebraska headquarters.
This role is ideal for someone who thrives in fast-paced environments, can multitask effectively, and has strong PC hardware knowledge.
About Us
Since 1999, XOTIC PC has been a leader in custom gaming PCs, high-performance laptops, and professional workstations. Our systems power gamers, creators, and professionals across the country. Behind every build is a team committed to precision, innovation, and exceptional service.
What You'll Be Doing
This role blends team leadership, technical guidance, and RMA coordination - ensuring our service team is supported and our RMA pipeline runs efficiently.
Customer Service Leadership & Escalation Support
  • Serve as the primary support resource for customer service representatives
  • Answer rep questions and help guide them through technical or complicated customer issues
  • Handle escalated or high-priority customer cases when needed
  • Ensure service reps follow internal processes and deliver consistent, high-quality communication
  • Monitor service channels (Freshdesk, Freshchat) to ensure the team stays on track
  • Help reduce repetitive questions by identifying trends and recommending workflow improvements
  • Provide clarity and direction so reps can resolve issues quickly and confidently
RMA Operations Coordination
  • Manage, organize, and track all RMA cases in CRM
  • Receive and log inbound RMA systems with accuracy
  • Perform baseline diagnostics and initial testing (POST, hardware checks, stress tests)
  • Coordinate with production and technical staff on advanced troubleshooting or rebuilds
  • Communicate key RMA findings to the customer service team so they can update customers
  • Maintain daily visibility into open cases, aging RMAs, and outstanding follow-ups
  • Prepare manufacturer warranty submissions when appropriate
  • Ensure all internal and customer notes are detailed and up to date
Why You'll Love Working Here
  • 4-Day Work Weeks (Mon-Fri, outside peak seasons)
  • Unlimited Vacation - trust-based time-off
  • Team lunches, events, and giveaways
  • Employee discounts on high-end hardware
  • Casual dress code - hoodies and gaming tees welcome
  • Clear growth path in operations, support, or technical departments
  • Work culture built on passion, innovation, and continuous improvement
What We're Looking For
  • Strong PC hardware knowledge and troubleshooting skills
  • Excellent communication skills - especially when guiding other team members
  • Ability to multitask and switch between leadership, technical, and organizational tasks
  • High attention to detail - accuracy is essential in RMA and escalation work
  • Calm, professional demeanor when handling tricky or escalated customer situations
  • Strong sense of ownership and reliability
  • Experience with CRMs or ticket systems (Freshdesk, Zoho CRM preferred)
  • Passion for gaming, tech, or PC building
  • Local to Lincoln, NE - on-site role
  • High school diploma or equivalent - must be 18+
Bonus Points If You Have:
  • Experience in technical support, RMA handling, or PC repair
  • 2-4 years of customer service or leadership experience
  • Familiarity with manufacturer warranty processes
  • History of helping others solve PC-related issues
Want to Stand Out?
Send a short (2-minute max) video introducing yourself:
  • Who you are
  • Why you're a strong leader and technical problem-solver
  • What excites you about working with high-performance PCs
Email it to or share an unlisted YouTube/Instagram link with your application.
Benefits & Perks
  • 401(k) with employer match
  • Health, dental, and vision insurance
  • Aflac loss-of-pay coverage
  • 4-day work week (Mon-Fri, outside peak season)
  • Unlimited vacation
  • Employee discounts
  • A close-knit team where your influence truly matters
Apply Today - Lead the Team That Powers High-Performance Computing
If you're ready to guide a service team, handle complex technical issues, and keep RMA operations running smoothly - all while working with cutting-edge PC hardware - this is the role for you.
Apply now and be part of something exceptional.

Apply