Posting Details
Position Information
Posting Number
SF0864P
Position Title
Helpdesk Technician
Position Type
Classified Staff/Hourly
Department
Information Technology - Troy
Division
Finance and Administration
Campus
Troy
Work Status
Part-Time (IPT)
Temporary
No
Location
Troy - T01
Job Summary
The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining PC equipment; providing support for a wide variety of software applications and completing requests for new service in a dynamic, high-paced environment; and relying on instructions and pre-established guidelines to perform various other job duties.
Minimum Qualifications
1. High school diploma or equivalent
2. Some combination of training and experience in PC technical support, OR one year of experience as a PC technician
3. Knowledge of commonly-used concepts, practices, and procedures for PC repair
Preferred Qualifications
1. Ability to perform work with a positive attitude and in a timely manner
2. Ability to work well in a team environment
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
Driving may be necessary but is not a primary responsibility
Work Hours
- Maximum of 19 hours per week
List any hazardous conditions or physical demands required by this position
- Ability to lift and/or move heavy equipment
Does this position have supervisory responsibility?
No
Posting Date
06/03/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link
https://www.troyuniversityjobs.com/postings/19792