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Pc Network Support Tech 3 Jobs (NOW HIRING)

WVU Medicine

IT Support Tech

Uniontown, PA · On-site

$20 - $27.50/hr

Responsible for installing, maintaining, and troubleshooting PC hardware and peripheral components ... EXPERIENCE: 1. Three (3) years' experience with personal computer hardware and software support. 2. ...

Point72

Network Support Engineer

Manhattan, NY · On-site

... their Technology team. The role involves building and maintaining the enterprise network ... Required : • Bachelor's degree in computer science or engineering with 3+ years of experience in ...

Point72

Network Support Engineer

New York, NY · On-site

$100K - $150K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise ...

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Pc Network Support Tech 3 information

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How much do pc network support tech 3 jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for pc network support tech 3 in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What does a PC Network Support Tech 3 do?

A PC Network Support Tech 3 is an advanced technical specialist responsible for maintaining, troubleshooting, and supporting computer networks and related systems. They handle complex technical issues, install and configure hardware and software, and ensure network security and optimal performance. Additionally, they may guide junior technicians, assist in network upgrades, and provide technical documentation. Their role is crucial in minimizing downtime and ensuring smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a PC Network Support Tech 3?

To thrive as a PC Network Support Tech 3, you need advanced knowledge of network protocols, hardware troubleshooting, and systems administration, often backed by a relevant associate’s or bachelor’s degree and industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and operating systems such as Windows and Linux is typically required. Strong analytical thinking, customer service orientation, and effective communication skills help you resolve complex technical issues and assist end users. These skills and qualities are critical to ensuring network reliability, minimizing downtime, and providing efficient technical support.

What are some common challenges faced by a PC Network Support Tech 3, and how can they be effectively addressed?

As a PC Network Support Tech 3, you may encounter complex troubleshooting scenarios involving both hardware and network infrastructure, often under tight deadlines. Balancing multiple high-priority support requests, coordinating with cross-functional teams, and staying updated with evolving technologies are frequent challenges. Effective communication, strong organizational skills, and continuous learning through certifications or training can help address these issues. Additionally, leveraging remote diagnostic tools and maintaining thorough documentation will streamline problem resolution and enhance team collaboration.

What is the difference between Pc Network Support Tech 3 vs Pc Network Support Tech 2?

AspectPc Network Support Tech 3Pc Network Support Tech 2
CertificationsCompTIA A+, Network+CompTIA A+
Work EnvironmentAdvanced troubleshooting, network configuration, server supportBasic troubleshooting, hardware setup
ResponsibilitiesComplex network issues, system upgrades, documentationBasic network setup, user support

Pc Network Support Tech 3 typically handles more complex network problems and requires additional certifications compared to Pc Network Support Tech 2. Tech 3 roles involve advanced troubleshooting and system management, while Tech 2 focuses on basic support tasks.

What jobs are related to computer networking?

Related jobs to computer networking include Network Administrator, Network Engineer, Systems Administrator, and Network Support Technician. These roles involve managing, designing, and troubleshooting network infrastructure, often requiring knowledge of protocols, hardware, and network security tools.
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What job categories do people searching Pc Network Support Tech 3 jobs look for?

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Pc Network Support Tech 3 jobs near you
Infographic showing various Pc Network Support Tech 3 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.

Network Support Engineer

Zenlayer, Inc

Diamond Bar, CA • On-site

Full-time

Re-posted 15 days ago

Job description

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer's global network and SDN services, ensuring fast, accurate resolution of customer issues while maintaining high availability across our infrastructure.
This position is based out of our Diamond Bar office and follows a hybrid work schedule.
Duties & Responsibilities:
  • Provide Tier 1 and Tier 2 network support by opening, troubleshooting, and resolving customer and internal tickets
  • Diagnose and resolve network issues including congestion, routing changes, hardware failures, and vendor related incidents
  • Configure, provision, and maintain top-of-rack switches, core Layer 3 switches/routers, and SDN services
  • Monitor network infrastructure, respond to alerts, and ensure issues are addressed within defined SLAs
  • Maintain the integrity, reliability, and performance of Zenlayer's global network
  • Create, update, and improve network support documentation, procedures, and operational processes
  • Participate in on call rotations and provide after-hours and weekend support as needed
  • Collaborate with internal teams to plan, research, and design resilient network architectures for IT projects
  • Track, escalate, and manage incidents to resolution while providing clear and timely communication to customers

Required Qualifications:
  • Minimum 3 years of hands-on networking experience
  • Current CCNA certification or equivalent practical experience
  • Strong understanding of networking fundamentals including TCP/IP, routing, switching, STP, VLAN/VXLAN, and firewalls
  • Experience working with Juniper EX, Centec, and Cisco switches
  • Background supporting customer environments in a helpdesk or NOC-style support role
  • Excellent customer service skills with the ability to communicate technical concepts clearly and professionally
  • Exceptional attention to detail, including documentation and written communication
  • Ability to troubleshoot complex technical issues under pressure in a fast-paced environment
  • Strong multitasking, prioritization, and time-management skills
  • Self-motivated, team-oriented, and able to work independently with minimal supervision
  • Availability to work nights and weekends as part of on-call rotation
  • Working knowledge of Microsoft Office Suite
  • Familiarity with SDN technologies (e.g., OpenFlow) is a plus
  • Mandarin bilingual proficiency is required

About Zenlayer
Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC "Best Networking Innovation", "Outstanding Cloud, Data Center, or Interconnection Company", and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a "Zenplayer", you'll be joining a community of success-driven team players that share the dream of powering a better-connected world.

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