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Pc Network Support Tech 3 Jobs (NOW HIRING)

Colorado Psychiatric

$80 - $100/hr

The Technology Support Specialist II will also train, support, and advise students, faculty and ... Examples may include a High School Diploma/GED and three years of PC/Mac and/or network support or ...

Bureau Veritas

$26 - $29/hr

Lab Services Support III Position Title: Laboratory Support Technician III Division: Consumer Products Services Entity: ATL Location: Indianapolis, IN Reports to: Manager FLSA: Non-exempt Hours ...

RISE Housing and Support Services

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Network Support Specialist

Saratoga Springs, NY · On-site

$24 - $29/hr

RISE Housing and Support Services is looking for a technology savvy individual to join our team as ... In your 1st year, earn up to 2 weeks of vacation time, 3 weeks of combined sick and personal time ...

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Pc Network Support Tech 3 information

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How much do pc network support tech 3 jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for pc network support tech 3 in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What does a PC Network Support Tech 3 do?

A PC Network Support Tech 3 is an advanced technical specialist responsible for maintaining, troubleshooting, and supporting computer networks and related systems. They handle complex technical issues, install and configure hardware and software, and ensure network security and optimal performance. Additionally, they may guide junior technicians, assist in network upgrades, and provide technical documentation. Their role is crucial in minimizing downtime and ensuring smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a PC Network Support Tech 3?

To thrive as a PC Network Support Tech 3, you need advanced knowledge of network protocols, hardware troubleshooting, and systems administration, often backed by a relevant associate’s or bachelor’s degree and industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and operating systems such as Windows and Linux is typically required. Strong analytical thinking, customer service orientation, and effective communication skills help you resolve complex technical issues and assist end users. These skills and qualities are critical to ensuring network reliability, minimizing downtime, and providing efficient technical support.

What are some common challenges faced by a PC Network Support Tech 3, and how can they be effectively addressed?

As a PC Network Support Tech 3, you may encounter complex troubleshooting scenarios involving both hardware and network infrastructure, often under tight deadlines. Balancing multiple high-priority support requests, coordinating with cross-functional teams, and staying updated with evolving technologies are frequent challenges. Effective communication, strong organizational skills, and continuous learning through certifications or training can help address these issues. Additionally, leveraging remote diagnostic tools and maintaining thorough documentation will streamline problem resolution and enhance team collaboration.

What is the difference between Pc Network Support Tech 3 vs Pc Network Support Tech 2?

AspectPc Network Support Tech 3Pc Network Support Tech 2
CertificationsCompTIA A+, Network+CompTIA A+
Work EnvironmentAdvanced troubleshooting, network configuration, server supportBasic troubleshooting, hardware setup
ResponsibilitiesComplex network issues, system upgrades, documentationBasic network setup, user support

Pc Network Support Tech 3 typically handles more complex network problems and requires additional certifications compared to Pc Network Support Tech 2. Tech 3 roles involve advanced troubleshooting and system management, while Tech 2 focuses on basic support tasks.

What jobs are related to computer networking?

Related jobs to computer networking include Network Administrator, Network Engineer, Systems Administrator, and Network Support Technician. These roles involve managing, designing, and troubleshooting network infrastructure, often requiring knowledge of protocols, hardware, and network security tools.
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Pc Network Support Tech 3 jobs near you
Infographic showing various Pc Network Support Tech 3 job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.

Field & Network Support Technician

Hickory, NC • On-site

Rock House Farms (RHF)
See more jobs at Rock House Farms (RHF)external

Full-time

Re-posted 11 days ago

Key responsibilities

  • Provide onsite technical support for end users, including troubleshooting hardware, software, and connectivity issues across multiple facilities.

  • Assist with the installation, configuration, and troubleshooting of network equipment such as switches, access points, firewalls, and routers, and help maintain network documentation.

  • Participate in IT infrastructure projects including PC deployments, network refreshes, and production equipment upgrades.

Job description

Position Summary

The Field & Network Support Technician is responsible for providing technical support for end users while assisting with the maintenance, monitoring, and troubleshooting of the organization’s network infrastructure. This position provides onsite support at company locations and requires regular travel between facilities to install, maintain, and support computer systems, network equipment, and end-user technology.

This role combines desktop support with hands-on networking responsibilities and is ideal for someone looking to expand their networking knowledge while supporting manufacturing, warehouse, and office environments. The ideal candidate is customer-focused, technically skilled, organized, and comfortable working independently in a fast-paced environment.

 

Key Responsibilities

End User & Field Support

  • Provide Tier II and Tier III technical support for desktops, laptops, printers, mobile devices, peripherals, and production-related technology.
  • Install, configure, and maintain Windows workstations and software applications.
  • Troubleshoot hardware, software, and connectivity issues.
  • Perform onsite support across multiple facilities as needed.
  • Set up new employee workstations, user accounts, and equipment.
  • Assist with Microsoft 365, Outlook, Teams, OneDrive, and related technologies.
  • Image, deploy, and replace computers using company standards.
  • Provide excellent customer service while resolving technical issues.
  • Install, configure, and troubleshoot local and network printers.
  • Diagnose and resolve printer hardware, connectivity, and print issues.
  • Coordinate printer repairs with third-party vendors when necessary.
  • Provide technical support for plant and production equipment, including computer systems and network connectivity associated with equipment such as AOKE cutters, Gerber systems, Lectra equipment, and other manufacturing technology.
  • Work with production teams, equipment vendors, and internal IT resources to troubleshoot technology-related issues impacting plant operations.

Network Support

  • Assist with installation, configuration, and troubleshooting of:
  • Network switches
  • Wireless access points
  • Firewalls
  • Routers
  • Troubleshoot network connectivity issues including:
  • VLANs
  • DHCP
  • DNS
  • TCP/IP
  • Assist with switch replacements and network upgrades.
  • Help maintain network documentation, diagrams, and IP address management.
  • Monitor network performance and escalate infrastructure issues when necessary.
  • Assist in implementing network security best practices.

Project Responsibilities

  • Participate in IT infrastructure projects including:
  • PC deployments
  • Network refreshes
  • Office and plant relocations
  • Hardware lifecycle replacements
  • Production equipment technology upgrades and installations
  • Assist with documentation of procedures and technical standards.
  • Support cybersecurity initiatives and endpoint security.
  • Coordinate with vendors and plant personnel during the installation, troubleshooting, or replacement of technology connected to production equipment.
 

Required Qualifications

  • Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
  • 3-5 years of IT support experience.
  • Working knowledge of Windows 10/11, Windows Server, Microsoft 365, Active Directory, TCP/IP networking, DHCP, DNS, and network printers.
  • Strong troubleshooting and customer service skills.
  • Valid driver’s license with the ability to travel regularly between company locations.
  • Ability to work independently while managing multiple priorities.
 

Preferred Qualifications

  • Experience supporting plant production equipment and associated computer/network systems, including AOKE cutters, Gerber, Lectra, or similar manufacturing equipment.
  • Experience supporting IT systems in manufacturing and production environments.
  • Experience with Cisco, Aruba, Ubiquiti, or similar networking equipment.
  • Knowledge of structured cabling.
  • Basic PowerShell scripting.
  • CompTIA A+.
  • CompTIA Network+.
  • Microsoft certifications preferred.

Physical Requirements

The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prolonged periods of sitting and performing repetitive tasks, including but not limited to computer and telephone usage
  • Frequently lifting/carrying objects up to 10 lbs.; on occasion up to 50 lbs.

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