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Pc Network Support Tech 3 Jobs (NOW HIRING)

... n services Requirements: * Must be bilingual in Japanese and in English * Basic PC Skills ... Schedule: 7-3, 3-11 and 11-3 (three different shifts changing every week, (5) work days per week ...

... * Track, escalate, and manage incidents to resolution while providing clear and timely ... Minimum 3 years of hands-on networking experience * Current CCNA certification or equivalent ...

But technology is only one part of our success story - our "secret sauce" is our people: our ... 00 AM to 3:00 PM or 2) 9:00 AM to 5:00 PM * 40 hours a week, 5 days a week which can include ...

Network Support Engineer I

Mahwah, NJ · On-site

$90K - $110K/yr

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent experience * 1-3 years of experience supporting enterprise network environments

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Pc Network Support Tech 3 information

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$37

How much do pc network support tech 3 jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for pc network support tech 3 in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by a PC Network Support Tech 3, and how can they be effectively addressed?

As a PC Network Support Tech 3, you may encounter complex troubleshooting scenarios involving both hardware and network infrastructure, often under tight deadlines. Balancing multiple high-priority support requests, coordinating with cross-functional teams, and staying updated with evolving technologies are frequent challenges. Effective communication, strong organizational skills, and continuous learning through certifications or training can help address these issues. Additionally, leveraging remote diagnostic tools and maintaining thorough documentation will streamline problem resolution and enhance team collaboration.

What is the difference between Pc Network Support Tech 3 vs Pc Network Support Tech 2?

AspectPc Network Support Tech 3Pc Network Support Tech 2
CertificationsCompTIA A+, Network+CompTIA A+
Work EnvironmentAdvanced troubleshooting, network configuration, server supportBasic troubleshooting, hardware setup
ResponsibilitiesComplex network issues, system upgrades, documentationBasic network setup, user support

Pc Network Support Tech 3 typically handles more complex network problems and requires additional certifications compared to Pc Network Support Tech 2. Tech 3 roles involve advanced troubleshooting and system management, while Tech 2 focuses on basic support tasks.

What does a PC Network Support Tech 3 do?

A PC Network Support Tech 3 is an advanced technical specialist responsible for maintaining, troubleshooting, and supporting computer networks and related systems. They handle complex technical issues, install and configure hardware and software, and ensure network security and optimal performance. Additionally, they may guide junior technicians, assist in network upgrades, and provide technical documentation. Their role is crucial in minimizing downtime and ensuring smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a PC Network Support Tech 3, and why are they important?

To thrive as a PC Network Support Tech 3, you need advanced knowledge of network protocols, hardware troubleshooting, and systems administration, often backed by a relevant associate’s or bachelor’s degree and industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and operating systems such as Windows and Linux is typically required. Strong analytical thinking, customer service orientation, and effective communication skills help you resolve complex technical issues and assist end users. These skills and qualities are critical to ensuring network reliability, minimizing downtime, and providing efficient technical support.
More about Pc Network Support Tech 3 jobs
Infographic showing various Pc Network Support Tech 3 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.
Network Support Technician

Network Support Technician

KDDI America, Inc.

Los Angeles, CA • On-site

Full-time

Re-posted 28 days ago


Job description

Job Summary:
KDDI America, Inc. is the US presence of Japan's KDDI Group, a leading provider of international IT and communications services. They are seeking a Network Support Technician to provide O&M support at their 24/7 Network Operation Center, handling various network and infrastructure services.
Responsibilities:
• Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services
Qualifications:
Required:
• Must be bilingual in Japanese and in English
• Basic PC Skills (Microsoft OS, Word, Excel, etc)
• Shift position including night shift and weekends (rotation)
• Employment Eligibility: Must have legal work authorization in the U.S.
Company:
KDDI America is the US subsidiary of KDDI Corporation, a Fortune Global 500 company and is growing communications carrier with a proven track record in Japan and a longstanding reputation for quality and reliability. Founded in 1989, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.