Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner ...
Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner ...
Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner ...
Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner ...
Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner ...
Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner ...
Communications Officer
$17.25 - $26.31/hr
Medical
Dental
Vision
Retirement
High School Diploma/GED and two years of experience in a high-volume communications center, PBX operator or public or private law enforcement/security agency OR Associate's Degree, Public Safety ...
Communications Officer
$17.25 - $26.31/hr
Medical
Dental
Vision
Retirement
High School Diploma/GED and two years of experience in a high-volume communications center, PBX operator or public or private law enforcement/security agency OR Associate's Degree, Public Safety ...
Guest Service Agent
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Independence, OH · On-site
$14.75 - $18.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Independence, OH · On-site
$14.75 - $18.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Independence, OH · On-site
$14.75 - $18.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Independence, OH · On-site
$14.75 - $18.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Strongsville, OH · On-site
$13.75 - $17.50/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Strongsville, OH · On-site
$13.75 - $17.50/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Strongsville, OH · On-site
$13.75 - $17.50/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Strongsville, OH · On-site
$13.75 - $17.50/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Independence, OH · On-site
$14.75 - $18.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Independence, OH · On-site
$14.75 - $18.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Strongsville, OH · On-site
$13.75 - $17.50/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Strongsville, OH · On-site
$13.75 - $17.50/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14.50 - $18.25/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Receptionist-contingent
Toledo, OH · On-site
$15.50 - $20.50/hr
Acts as back up for the main switchboard operator. * Schedules meeting rooms. * Maintains appearance of the office and self in manner to enhance public relations and dignity of the agency. * Perform ...
Receptionist-contingent
Toledo, OH · On-site
$15.50 - $20.50/hr
Acts as back up for the main switchboard operator. * Schedules meeting rooms. * Maintains appearance of the office and self in manner to enhance public relations and dignity of the agency. * Perform ...
Guest Service Agent
Columbus, OH · On-site
$14 - $17.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Guest Service Agent
Columbus, OH · On-site
$14 - $17.75/hr
Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...
Receptionist-contingent
Toledo, OH · On-site
$14.50 - $19/hr
Acts as back up for the main switchboard operator. * Schedules meeting rooms. * Maintains appearance of the office and self in manner to enhance public relations and dignity of the agency. * Perform ...
Receptionist-contingent
Toledo, OH · On-site
$14.50 - $19/hr
Acts as back up for the main switchboard operator. * Schedules meeting rooms. * Maintains appearance of the office and self in manner to enhance public relations and dignity of the agency. * Perform ...
Front Desk Agent
Nelsonville, OH · On-site
$16/hr
Operating switchboard and assisting with inquiries. * Assist callers with making reservations or answering questions. * Ensuring guest satisfaction by communicating and collaborating with other ...
Front Desk Agent
Nelsonville, OH · On-site
$16/hr
Operating switchboard and assisting with inquiries. * Assist callers with making reservations or answering questions. * Ensuring guest satisfaction by communicating and collaborating with other ...
Pbx Operator Switchboard Operator information
What is a PBX operator switchboard operator?
PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.
What is the difference between Pbx Operator Switchboard Operator vs Receptionist?
| Aspect | Pbx Operator Switchboard Operator | Receptionist |
|---|---|---|
| Primary Role | Manages phone systems, routes calls, and operates switchboards | Greets visitors, answers calls, and performs administrative tasks |
| Work Environment | Office settings, call centers, corporate environments | Front desk, office reception areas |
| Required Skills | Communication, multitasking, familiarity with phone systems | Communication, customer service, organizational skills |
The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.
What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?
PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.
What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?
To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
What are popular job titles related to Pbx Operator Switchboard Operator jobs in Ohio?
For Pbx Operator Switchboard Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Pbx Operator Switchboard Operator jobs in Ohio look for?
The top searched job categories for Pbx Operator Switchboard Operator jobs in Ohio are:
What cities in Ohio are hiring for Pbx Operator Switchboard Operator jobs?
Cities in Ohio with the most Pbx Operator Switchboard Operator job openings:
Part-time
Re-posted 26 days ago
Blanchard Valley Health System rating
5.8
Based on 59 frontline employees who took The Breakroom Quiz
774th of 887 rated healthcare providers
Job description
PURPOSE OF THIS POSITION
The purpose of this position is to receive and relay telephone traffic in a timely and efficient manner, operate the public address system and activate alert systems in the event of emergencies.
JOB DUTIES/RESPONSIBILITIES
Duty 1: Promptly responds, screens, directs traffic to appropriate area in a courteous and efficient manner. Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard
Duty 2: Monitors all light and sound alarm signals. Responds in a timely, appropriate manner to activate signals. Dispatches appropriate repair or emergency response network.
Duty 3: Provides on call services as requested
Duty 4: Complies with visiting restrictions within patient information guidelines
Duty 5: Assists in promoting a safe environment consistent with standards at BVHS
Duty 6: Attends and participates where / when requested in educational activities, in services, performance/process improvement, accreditation processes, and customer service/satisfaction
Duty 7: Responsible to turn in departmental documentation within established time frames
REQUIRED QUALIFICATIONS
- High school graduate or GED equivalent
- Accurate keyboard & records maintenance skills
- Multi-tasks & timely response abilities
- Minimum of two years' phone and office experience, preferably in a hospital or similar setting.
- Must be able to move about hospital and between workstations
- Effective interpersonal skills.
- Must be able to input and retrieve information from computer.
- Must possess effective communication skills as they are the first point of contact for the caller.
- Must possess the ability to work in a high stress environment and exercise proper decision-making skills in pressure situations.
- Must work independent and possess critical thinking skills to effectively handle emergency calls - Suicidal, Code Blue, Disaster, Bomb Threats, etc.
- Requires 4-6 weeks of full time training on 1st, 2nd and 3rd shifts.
- Positive service-oriented interpersonal and communication skills required.
- Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedure.
PREFERRED QUALIFICATIONS
- Previous switchboard operation experience preferred
- Registration experience helpful
PHYSICAL DEMANDS
Requires a full range of body motion including the individual being able to sit seven-nine hours a day and some walking and lifting. Individual associate must be able to lift 20 pounds. Associate must have good eye/hand coordination to operate the telephone and the switchboard. Individual must have excellent verbal skills. Associate must have corrected vision and hearing in the normal range.
Employment Type: Part-timeWhat Blanchard Valley Health System employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Blanchard Valley Health System
Sourced by ZipRecruiter
Blanchard Valley Health System, located in Findlay, OH, US, is a non-profit, integrated regional health system dedicated to providing a full continuum of health services to the residents of Hancock County and the contiguous communities in Ohio. The health system operates Blanchard Valley Hospital and Bluffton Hospital alongside a wide array of outpatient specialty clinics and centers such as the region's leading alcohol and drug addiction treatment center, Birchaven Village, a retirement community, and the Blanchard Valley Medical Practices. Founded in 1891, the health system's roots are ingrained in local philanthropy and community service.
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Findlay, OH, US
Year founded
1891