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Pbx Operator Switchboard Operator Jobs in Ohio (NOW HIRING)

Middletown Hotel Management

Night Auditor

Columbus, OH

$14.50 - $19.25/hr

Serve as PBX Operator, utilizing the switchboard and other communication devices * Answer all inquiries in a friendly, courteous, and clear manner * Handle and resolve guest complaints, exceeding ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred.

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred.

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred.

Wilson Health

Patient Access Operator - Part-Time

Sidney, OH · On-site

$16 - $20.50/hr

Operate the Cisco switchboard console by telephone or PC application, including hold, park ... Previous experience operating a multi-line telephone system or switchboard is preferred. * Basic ...

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Pbx Operator Switchboard Operator information

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Ohio?

For Pbx Operator Switchboard Operator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Ohio look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Ohio are:

What cities in Ohio are hiring for Pbx Operator Switchboard Operator jobs?

Cities in Ohio with the most Pbx Operator Switchboard Operator job openings:

Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Ohio as of August 2026, with employment types broken down into 51% Full Time, 44% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Patient Access Representative I

Pomerene Hospital

Millersburg, OH • On-site

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Pomerene Hospital rating

5.9

Company rating: 5.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

893rd of 1,059 rated hospitals

Job description

Come join our team! We have an opening currently as a Patient Access Representative in the Admitting Department. Hours are typically 6:00PM - 6:00AM with the flexibility to cover the needs of our patients.

Pomerene Hospital, situated in Millersburg, Ohio, is a community-focused healthcare facility dedicated to providing quality medical services to the region. Known for its patient-centered approach, the hospital offers a range of services, including emergency and hospital medical care, surgical procedures, specialized treatments, as well as physician-based services. Pomerene plays a vital role in enhancing the well-being of its community, fostering a compassionate environment for patients and their families, serving out the mission of "caring for our community's health".

Today, Pomerene Hospital operates as a 25-bed, independent, not-for-profit rural community hospital. As one of the largest employers in Holmes County, Pomerene Hospital serves not only the local community but all neighboring counties.

Working with us you will be eligible for:

• Medical, Dental, and Vision Insurance

• Life Insurance

• Voluntary Accident and Critical Illness Insurance

• Short-Term Disability

• FSA Options

• 403(b) with Employer Matching & Contributions

• Employer-Paid Certifications

• Tuition Reimbursement

• Generous Paid Time Off

Job Description:

• Interviews the patient or his/her representative to obtain patient demographics.

• Secures insurance information, eligibility, and benefits.

• Works closely with all facets of the Admitting department including PBX operator function and reception areas.

• Must be able to operate a computer to input and retrieve data.

• Must be able to communicate with the served population, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.

• Maintain proficiency in medical terminology.

Essential Functions:

• Moves throughout the facility, appropriately assists in emergency drills and performs the physical requirements needed to deliver services as assigned.

• Performs the manual and administrative responsibilities of this position according to hospital and department policy and procedure.

• Provides a positive internal and external communication system for all customers.

• Prioritizes tasks in a changing work environment and can perform work with frequent interruptions.

• Demonstrates commitment to Pomerene Hospital’s Values.

• Delivers service that builds customer satisfaction.

• Effective written and verbal communication skills

• Ability to multitask within multiple accounts in high volume insurance verification processes.

• Maintains productivity and quality expectations set forth by department.

• Participates on committees and engages in continuous improvement efforts.

• Ability to provide PBX operator functions

Qualifications:

High School Diploma/GED -Required

Healthcare/Medical Experience-Preferred


What Pomerene Hospital employees say

Pay

Hours and flexibility

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